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마이크로텔 인 바이 윈덤 코닐리어스/레이크 노먼 여행 후기

2 out of 5
마이크로텔 인 바이 윈덤 코닐리어스/레이크 노먼
20820 Torrence Chapel Rd, Cornelius, NC

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 718개 이용 후기 중 242개" "
평점 8 - 좋아요. 718개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 718개 이용 후기 중 124개" "
평점 4 - 별로예요. 718개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 718개 이용 후기 중 51개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Timothy 님, Webster

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel felt safe enough to leave our bikes locked on the back of our car.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 6일
Dear Timothy, Thank you for the full Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

4/10 - 별로예요

Irene

가족 여행
좋아요: 편의 시설/서비스
We rented an accessible room. It had a standard toilet and bathtub without any grab bars. We got in late and tired so kept the room. I spoke with the manager about it the next morning. He said the order from Expedia didn’t say anything about an accessible room, yet my confirmation from Expedia showed it so that may be on Expedia. I was woken up around 2-3 am by loud arguing in the hallway. Apparently the cops had to ha7l off a couple of drunks. And for a little annoyance. There wasn’t anything to hang a washcloth, face towel or bath towel from. No towel bar or hook. M8nor, but still an annoyance.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 6일
Dear Irene, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.

10/10 - 훌륭해요

Donald

Great value for an overnight stay
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 3일
Dear Donald, Thank you for the full Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

8/10 - 좋아요

TL

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price, this was a very nice place to spend the night while traveling through the area. I liked that it did have the mini fridge and microwave.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 2일
Dear TL,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 10 out of 10 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

6/10 - 괜찮아요

Jawanza

좋아요: 직원 및 서비스
It’s worth the price. The walls are paper thin and housekeeping could’ve did a better job cleaning around the toilet but overall i’d give it a 6/10.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Dear Jawanza, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.

6/10 - 괜찮아요

Brandon

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is recently renovated. But was mostly new paint and carpet We had 2 rooms. 1 was ok. But the other must have previously been a smoking room as it was a terrible smell. Hair found in bathroom Overall we only needed a place for the night. It worked but would probably chose somewhere else next time for slightly more. Staff were friendly and great. Morning breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 17일
Dear Brandon, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near the interstate. Affordable, clean and quiet.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 13일
Dear Michael,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

10/10 - 훌륭해요

Mari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 12일
Dear Mari, Thank you for the full 10 Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 - 훌륭해요

Trystan Alexzander

2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Dear Trystan, Thank you for the full Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

8/10 - 좋아요

Jason

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 3일
Dear Jason,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

4/10 - 별로예요

Robert

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was having the exterior painted. The windows were all plastuc wrapped and looked like the place was closed. Our room had a terrible odor to it. My wife and I couldn't figout what it was. We arrived very late and left early the next morning so I didn't feel the need to ask for a different room. Breakfast was included and was fine with myself sunce there was a waffle maker. Id five the hotel a 2 star rating. It was cheep and suited us fine. Nothing more
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 22일
Dear Robert, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.

10/10 - 훌륭해요

Iain

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some painting going on but no heavy construction.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Dear Iain, Thank you for the full 5 Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 3일
Dear Lisa, Thank you for the full-Star rating. We strive for 100 % guest satisfaction, I’m very glad you were so satisfied. Please accept my apologies for bathroom cleanliness, we will look into it. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

8/10 - 좋아요

Levi

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Levi,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

4/10 - 별로예요

Abigail

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Abigail, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future

10/10 - 훌륭해요

Rory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Rory, Thank you for the full 5 Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 - 훌륭해요

Dessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tiffany was amazing
Tiffany the night front desk lady was AMAZING! She was so friendly and helpful and went above and beyond.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Dessa, Thank you for the full 10 Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Luis, Thank you for the full 5 Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

2/10 - 너무 별로예요

Anna

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gross. Filthy! Black mold around inside of windows and on floor grout in bathroom. Had a horrid odor of greasy food and weed. Left after first night of a two night stay.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Anna, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 31일
Dear Barry,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

8/10 - 좋아요

Alice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 7박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 1일
Dear Alice,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very welcoming and check in was very quick would definitely stay there again
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 1일
Dear Charles, Thank you for the full 10 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

4/10 - 별로예요

Ian 님, Las Vegas

2 stars….. Enough said
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 1일
Dear Ian, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future

4/10 - 별로예요

SHEENA

Under renovations. Power went out in the morning and was out for hours. No back up. When I checked out it was still out. I had to get ready in the dark. Couldn’t dry my hair. Manager didn’t even address it when I checked out.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 23일
Dear Valerie, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. It was power outage all over the city for 1 hour 9:50 to 10:55am. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.

10/10 - 훌륭해요

elizabeth

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 15일
Dear Elizabeth, Thank you for the full 10 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 - 훌륭해요

Chris

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 4일
Dear Chris, Thank you for the full 5 Star rating. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Overall great! Needs mattress
Everything was great except for the bed mattress, it needs replacing it about killed me and my partners back
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 13일
Dear Guest, Thank you for the full 10 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; we will look into bed, I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
OK but nothing special.
Room had odd odor the entire time we were there. The light between the beds never worked. Carpet in rooms and hallways is worn out, dingy. They were painting the outside of the building the during our stay. Painters didn't seem to be concerned about overspray on guest cars and the hotel management never posted anything about the exterior painting and possible car damage. There's any area outside in the covered parking area that seems to attract some interesting individuals on a nightly basis.
2023년 11월에 8박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 2일
Dear Guest, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future!

2/10 - 너무 별로예요

Valerie

This property was filthy. I had to check out early. Can you please refund my second night there since I had to leave. We are talking dead bugs. Dirty towels and wash clothes. Filthy furniture and carpet human hair by the sink that wasn’t mine. Simply disgusting
2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 29일
Dear Valerie, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future

8/10 - 좋아요

Maryann

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
This place is good for a nights stay. The rooms are small and the t.v. is a pain to operate. There is no easy way to find something to watch. Every time you have to go through all the channels. Spend more time flipping the stations than watching. Hate those types of remotes. Breakfast was good, offered enough variety. Staff was very friendly. Only other complaint is only one baggage cart. Therefore chances are it won't be there when you need it.
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 29일
Dear Maryann,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

6/10 - 괜찮아요

christian

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
If you just need a place to lay your head down for a decent price its perfect but if amenities are expectes youll be disappointed this includes breakfast , but place is clean, accessible quiet and within distance to ahopping and dining.
2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 29일
Dear Christian,Thank you so much for the 3 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

8/10 - 좋아요

thomas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good for a one night stay. Nice staff but place currently under construction
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 29일
Dear Thomas,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

8/10 - 좋아요

susan

좋아요: 청결 상태, 직원 및 서비스
This is an older facility with small lobby and very small breakfast area. It was clean and pleasant people.
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 20일
Thank you so much for the 4 out of 5 stars review, Dear Susan!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

8/10 - 좋아요

Pamela

2023년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 13일
Dear Pamela,Thank you so much for the 4 out of 5 stars review!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

10/10 - 훌륭해요

Shelly

2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 13일
Dear Shelly, Thank you for the full 5 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, decent place to stay. I was there 3 nights. They need to put rods and/or hooks in bathroom to hang wet towels. Temperature in room’s fridge was so high that I was scared to eat the food I had put in the fridge overnight. Most of the electrical outlets for charging electronics seemed to cut off when you turned out bedside lights. These things can be fixed. For the price, I would stay there again.
답변 제공: Hotel Management 님, 2023년 11월 7일
Thank you so much for the 4 out of 5 stars review, Dear Susan!!! We appreciate all the feedback we can get. We will try to look into the issues that you mentioned and will have it fixed. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Just passing through
It was okay. Pretty run down, breakfast was not good. Poor value for the price paid.
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 6일
Dear Guest, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future!

8/10 - 좋아요

Anton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Covered parking
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 30일
Thank you so much for the 4 out of 5 stars review, Dear Anton!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

10/10 - 훌륭해요

wesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Football game
It was recently renovated and very nice. Loved the refrigerator in the room. Great location
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 29일
Dear Wesley, Thank you for the full 10 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

10/10 - 훌륭해요

Patricia

2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 30일
Dear Patricia, Thank you for the full 10 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good value
Motel was clean. Good value for the price. We especially like the 2 restaurants and small shopping area right next to the motel
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 29일
Thank you so much for the 8 out of 10 stars review, Dear Sandra!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 10 out of 10 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

10/10 - 훌륭해요

Nelson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 27일
Dear Nelson, Thank you for the full 10 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.

6/10 - 괜찮아요

Sandor

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Thank you so much for the 3 out of 5 stars review, Dear Sandor!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Thank you so much for the 8 out of 10 stars review, Dear Alicia!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

6/10 - 괜찮아요

Gary

Not what we expected
First of all my wife and I arrived at our hotel at 4.pm (which was booked prior on line the day before) only to be told it was overbooked so we were moved to a “sister hotel” up the road. The room was ok, but the kids in the room next door (even after calling the front desk) didn’t quiet down until 11pm, very disrespectful as we were up early to continue our trip, not what we expected. The “included” breakfast consisted of a buffet style home fries,eggs and sausage ( that were nearly warm) toast, cereal tea and coffee.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Dear Gary, thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future!

2/10 - 너무 별로예요

Christen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were two roaches in our room. Would not recommend.
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 23일
Dear Christen,Thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future.

2/10 - 너무 별로예요

Patricia 님, Brookfiled

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We reserve this property and we were called at 12:30 to confirm that we were coming. When we arrived at 4 o’clock there was no one at the front desk. I waited just a few minutes until someone approached me. I gave them my name and he basically said that they had issues, and that we did not have a reservation. I asked him what was the problem and he had no response. He said that I was being transferred to his sister property which was only about a quarter of a mile away. My disappointment was that the girl I spoke to at 12:30 should have said that there was a problem at the time. When arriving to the sister property, I asked the hotel clerk what the problem was over at the other hotel, and she said that they had overbooked. That was something that should have been explained to me at 12:30 in the afternoon. I think could have made my own decisions on where I was going to stay. Not acceptable in handling my reservation. So I truly don’t know how good are how bad the hotel was. I just thought that they deserve to have a poor rating on every aspect.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 7일
Dear Patricia,Thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future

4/10 - 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Microtel...first chance
Thought I had done my research but I didn't feel very safe with this hotel..mold on tile floor..musty air..cleanliness in general and clientele mostly hispanic men...sorry.. just felt insecure with hotel and location...
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 7일
Dear Linda,Thank you for choosing to stay at Microtel Inn, Cornelius. We take pride in providing an excellent service to all our guests. I do apologies for not meeting your expectations during your stay. Your feedback is very important to us, and it will be utilized to implement improvement strategies. Thank you again and I hope you will provide us with another opportunity to be at your service in the near future

6/10 - 괜찮아요

Sue 님, Summerville

좋아요: 청결 상태, 직원 및 서비스
Conveniently located in proximity to Davidson College. Beds were comfortable and HVAC system was easy to regulate. The room had inadequate lighting--It was dark even at the mirror making shaving and make-up application difficult. Breakfast options were less than competitive hotels.
답변 제공: Hotel Management 님, 2023년 10월 7일
Thank you so much for the 3 out of 5 stars review, Dear Sue!!! We appreciate all the feedback we can get. Hope to see you again soon and we will try our best to turn 5 out of 5 stars next time. Thank you for staying with us at Microtel Inn, Cornelius, NC

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Hassle free and convenient.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 7일
Dear James, Thank you for the full 10 Star rating with good observed noted points along with area. We strive for 100 % guest satisfaction; I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, cleanliness, amenities, and value to our guests and clearly, you agree 100%. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.