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르네상스 샬럿 사우스파크 여행 후기

4 out of 5
르네상스 샬럿 사우스파크
5501 Carnegie Blvd, Charlotte, NC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 619개" "
평점 8 - 좋아요. 1003개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 81개" "
평점 4 - 별로예요. 1003개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 25개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Salem’s

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and comfortable room. Staff was friendly and helpful.
2024년 5월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Kristen, for taking the time to offer this great review about your recent stay at our hotel. We appreciate your feedback and are delighted to hear that you enjoyed this stay. We hope we will see you again on a future visit to our area!

8/10 - 좋아요

Nikki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything about this property was great with exception to the shower. The tub is extremely slippery. I almost fell twice, there is no slip resistant area. Also, the staff never replaced toilet paper.
2024년 5월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Nikki, for sharing this feedback about your recent stay. I appreciate your comments about the tub and the toilet paper and will share these with our staff so we can make the appropriate adjustments going forward. We hope to see you again on your next visit to our area.

10/10 - 훌륭해요

Candace

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful and had a great environment for hanging out. We loved the water fountain! The bed was very comfortable and the room overall was really great. The staff was amazing.
2024년 5월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 10일
Thank you, Candace, for taking the time to offer a great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again on your next visit to our area!

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Mandy, for this wonderful review about a recent stay at our hotel. We are glad to hear that you enjoyed this visit and hope to see you on your next visit to our area.

10/10 - 훌륭해요

Ashlyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Ashlyn, for sharing this great review about your recent stay at our hotel. We appreciate the feedback and hope we will see you again soon!

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Crystal, for sharing this kind review about a recent stay at our hotel. We hope to see you again on your next visit to our area.

6/10 - 괜찮아요

Luiz da

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the hotel is ok. Staff is not too friendly, starting at the person at reception for the check in process. The second night we had fire alarm ringing at 2:30am, which I understand it is not something the hotel can control. After staying outside for 20 min we were asked to get back to the rooms but no communication was made by the staff at that time. During the check out process the person at reception didn't ask if everything was good or gave us an explanation / apologies about the fire alarm from previous night.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel located in a gorgeous walkable area.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sarah

2024년 4월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Sarah, for offering this great feedback about your recent stay at our hotel. Please come see us again on a future visit to our area!

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We LOVED our stay in Charlotte at this property. Will definitely stay here if we ever come back to town. Front desk super responsive and kind. Overall, one of the best properties that we have stayed at-and we stay many places and travel a LOT! Thank you for a pleasant experience.
2024년 4월에 3박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Laura, for sharing this wonderful review about your recent stay at our hotel. We are happy to hear about this great experience and hope we will see you again on a future visit to our area.

10/10 - 훌륭해요

Monica 님, Fayetteville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 5월 21일
Thank you, Monica, for this great review about our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

10/10 - 훌륭해요

Fabian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 3월 27일
Thank you, Fabian, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed your stay and hope we will see you again soon!

10/10 - 훌륭해요

Nihusa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property, great area!
2024년 3월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 3월 19일
We are happy to hear that this stay was a great one, Nihusa, and appreciate your kind comments about our hotel. We hope you will come back again soon!

6/10 - 괜찮아요

Elizabeth 님, Hawthorn Woods

좋아요: 청결 상태, 편의 시설/서비스
If you are a light sleeper, void room 219, there is a balcony overlooking the atrium and you can hear EVERYTHING. Also didn't help that I had people across the hall with a puppy that they allowed to bark ALL morning long, beginning at 7am. I don't like that fact that there is no natural light in the room either since it overlooks the atrium. Oh, and I won't get into the weird couch lips in the vestibule off the elevator. Otherwise, it was clean, and the location was excellent.
2024년 3월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 3월 13일
Thank you, Elizabeth, for passing along this feedback about your recent stay. We are sorry to hear that you were disturbed by noises from the atrium and a puppy in a nearby room. We will look into ways in which we can better soundproof our doors, so this will not be an issue going forward and hope we will see you again on a future visit to our area.

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They need to make Wi Fi easier to access
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 3월 13일
Thank you, Mark, for sharing this feedback about the Wifi access. Your comments will be shared with our leadership team to see how we can make this an easier process for our guests. We hope to see you back on a future visit to our area.

8/10 - 좋아요

Shawna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was comfortable, This location is close to shopping and restaurants. We did eat at the bar and the food and cocktails were pretty good. We are in town due to a family members health issues and needed to extend our stay. The price for an additional 2 nights was much higher than what we had paid for the first two nights so we left. There are no mini fridge or microwaves and no complimentary morning coffee, but they do offer Starbucks brand beverages for purchase at the bar. There was also fruit infused water in the lobby. Overall the stay was fine, but over priced in comparison to other hotels with more amenities in the area.
2024년 3월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 3월 5일
Thank you for sharing these comments about your recent stay, Shawna. We appreciate your feedback and hope to see you again on a future visit to our area.

10/10 - 훌륭해요

Deirdre 님, Augusta

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 26일
Thank you, Deirdre, for sharing this great review of our hotel. We are happy to hear that you enjoyed your recent stay and hope to see you back again soon!

10/10 - 훌륭해요

Carol 님, Omaha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice looking. Clean. Wuiet. Great food dinner & breakfast. Perfect to walk over to large mall
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 21일
Thank you, Carol, for sharing this great review about your recent stay. We appreciate your feedback and hope to see you back again on your next visit to Charlotte.

10/10 - 훌륭해요

Kent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for shopping at the South Park mall and eating at the nearby restaurants.
2024년 2월에 3박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 21일
Thank you, Kent for sharing this great feedback about your recent stay at our hotel. We are happy to hear that you enjoyed exploring our local area and hope we will see you back again soon!

8/10 - 좋아요

Nickicia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though my room wwas missing an iron, the stay was great! Clean with plenty amenities and the balcony overlooking the downstairs dining area was a nice touch! Will definitely be back!
2024년 2월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 21일
Thank you for sharing this nice feedback, Nickicia. We appreciate all of your comments and are happy to hear that your stay was a great one. Please come see us again on your next visit to our area.

10/10 - 훌륭해요

Sheree

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a wonderful stay! We love staying here because it’s so close to the mall and to wonderful restaurants. It seems that each time I stay it’s just been updated, because everything is always crisp and new feeling. The staff is super attentive and friendly and the atmosphere is lively, safe and inviting.
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 21일
Thank you, Sheree, for these wonderful comments about your recent stay. We hope that you will continue to consider us as your home away from home when visiting SouthPark - and look forward to seeing you again soon!

10/10 - 훌륭해요

Kayla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it!
My daughter and I loved our stay here! This hotel is beautiful and had everything we needed. We will absolutely return,
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 21일
Thank you, Kayla, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed your visit and look forward to seeing you back again!

10/10 - 훌륭해요

Arllen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was awesome and comfortable.
2024년 2월에 4박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 15일
Thank you, Arllen, for sharing this great review of our hotel. We appreciate your feedback and look forward to seeing you back again soon!

10/10 - 훌륭해요

Sandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love everything about this hotel. It is by far my favorite place to stay in Charlotte.
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 13일
Thank you, Sandra, for sharing this great review of our hotel. We appreciate the feedback and are happy to hear that we are your favorite place to stay in Charlotte. We hope to see you again sometime soon!

10/10 - 훌륭해요

Glenn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 12일
Thank you, Glenn, for taking the time to offer this great review about your recent stay at our hotel. We are happy to hear that you enjoyed your experience here and hope we will see you again soon!

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great time
2024년 2월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 5일
Thank you, William, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay - and hope we will see you back again soon!

10/10 - 훌륭해요

Cheryl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 2월 7일
Thank you, Cheryl, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

10/10 - 훌륭해요

hyde

좋아요: 편의 시설/서비스
Great, friendly service at front desk & restaurant, easy proximity to mall for American Girl Doll store
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Marc Steven 님, Deer Park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice accommodations and friendly staff. A all the way!
2024년 1월에 3박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 29일
Thank you, Marc, for sharing this great review of our hotel! We are happy to hear that you enjoyed your stay and hope we will see you again on your next visit to our area.

10/10 - 훌륭해요

edith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Didn't stay BUT EXCELLENT
excellent communication, professionals and attitude all positive. Even though I couldn't stay the night and had to leave my room unused, the team was exceptional.
2024년 1월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 24일
We appreciate your great comments, edith and are sorry to hear that you did not have the opportunity to stay at the hotel on this occasion. We hope to see you back the next time you need accommodations in our area.

10/10 - 훌륭해요

MeLani

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 19일
Thank you, MeLani, for sharing this great review of our hotel. We are happy to hear that you enjoyed your stay and hope we will have the opportunity to see you back again soon!

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is so nice and clean. This is definitely one of the nicest hotels that I have ever stayed in. The area is so upscale too!
2023년 12월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 2일
Thank you, Christian, for this great feedback about your recent stay. We appreciate your wonderful comments about the hotel and are happy to hear that you enjoyed your time with us. We hope to see you back again in the coming year! Happy 2024!

6/10 - 괜찮아요

Rebecca Holleman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were nice. Comfortable beds and pillows. Unfortunately, we were awakened by music around 7:30 am every morning. This was music being played in the atrium.
2023년 12월에 2박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 2일
Thank you for sharing this feedback, Rebecca. We appreciate your input about the music in the atrium and are so sorry to hear that this put a damper on your stay. We will look into ways in which we can avoid this occurring in the future and hope you will allow us another opportunity to better your experience with us.

6/10 - 괜찮아요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice small rooms. Downgraded because no coffee in morning and no free WiFi. Those are standard in almost all hotels. Did not read fine print
2023년 12월에 4박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 2일
Thank you, Robert, for sharing this kind review of our hotel. We are happy to hear that your stay was good and look forward to seeing you back again on your next visit to our area.

8/10 - 좋아요

Robert

2023년 12월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 2일
Thank you, Robert, for sharing this kind review of our hotel. We are happy to hear that your stay was good and look forward to seeing you back again on your next visit to our area.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 2일
Thank you, Michael, for sharing this great review about your recent stay. We are happy to hear that you enjoyed this stay and hope we will see you back again in 2024. Happy New Year!

10/10 - 훌륭해요

Danah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 2일
Thank you, Danah, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to have another opportunity to serve as your host in the near future. Happy 2024!

10/10 - 훌륭해요

Tahira

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sheri Z 님, 2023년 12월 14일
Thank you, Tahira, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope to see you again on a future visit to our area. Happy Holidays!

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the room and the wonderful breakfast! Will be back!
2023년 12월에 1박 숙박함
답변 제공: Sheri Z 님, 2023년 12월 14일
Thank you for sharing this great review of our hotel, Susan. We are happy to hear that you enjoyed your time here and look forward to the opportunity to serve you again in the future. Happy Holidays!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay (albeit quick). I loved the decorations and layout in the room
2023년 11월에 1박 숙박함
답변 제공: Sheri Z 님, 2023년 12월 5일
Thank you (Anonymous) for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back on your next visit to our area.

10/10 - 훌륭해요

Elena

2023년 12월에 1박 숙박함
답변 제공: Sheri Z 님, 2024년 1월 2일
Thank you, Elena, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Sheri Z 님, 2023년 12월 5일
Thank you, Victoria, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back on your next visit to our area.

8/10 - 좋아요

Donna

2023년 11월에 4박 숙박함
답변 제공: Sheri Z 님, 2023년 12월 4일
Thank you, Donna, for sharing this kind review of our hotel. We are happy to hear that your stay was a god one and hope we will see you back again on a future visit to our area.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sheri Z 님, 2023년 11월 28일
Thank you for sharing this great review of our hotel, Laura. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

8/10 - 좋아요

Jose

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Sheri Z 님, 2023년 11월 20일
Thank you for sharing this kind review of our hotel, Jose. We appreciate your feedback and are happy to hear you enjoyed your stay.

8/10 - 좋아요

Ken

연인과의 여행, 출장 여행
Room was too hot and stuffy. Very uncomfortable. I had no control of the rooms temperature. Clock radio was to bright. No ability to turn it off. Also I don’t remember setting the clocks alarm but it went off at 6am. Gym weightlifting station is in need of repair.
2023년 11월에 2박 숙박함
답변 제공: Sheri 님, 2023년 11월 16일
Thank you for sharing this feedback, Ken. We will share your comments with our leadership team, so we can put the appropriate processes in place to address these issues going forward. We hope to see you again on a future visit to our area.

10/10 - 훌륭해요

Jodi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the fruit infused water in the lobby!
2023년 11월에 2박 숙박함
답변 제공: Sheri 님, 2023년 11월 13일
Thank you, Jodi, for sharing your great feedback about your recent stay! We are happy to hear that you enjoyed your visit and hope we will see you again on a future visit to our area!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay
Although we were in Charlotte for a medical appointment, the hotel was a wonderful choice with close restaurants and shopping. Very nice atrium lounge area.
2023년 11월에 1박 숙박함
답변 제공: Sheri Z 님, 2023년 11월 10일
Thank you, David, for sharing this great review of our hotel. We appreciate your comments and are happy that you enjoyed your time with us. We hope to see you back on a future visit to our area.

8/10 - 좋아요

Snowden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sheri Z 님, 2023년 11월 6일
Thank you, Snowden, for sharing this feedback about your recent stay. We are happy you chose us for your Charlotte accommodations and look forward to seeing you back on your next visit to our area,