SpringHill Suites by Marriott Charlotte Southwest

Property class: 3

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Located close to Charlotte Premium Outlets, SpringHill Suites by Marriott Charlotte Southwest provides a free breakfast buffet, a grocery/convenience store, and a terrace. Free in-room WiFi is available to all guests, along with a firepit and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Multiple Beds

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Suite, Multiple Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Roll-in Shower

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Suite, Multiple Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds

A hotel room with a large bed, a sofa, a desk, a chair, and a lamp.

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a large bed, a sofa, a desk, a chair, and a lamp.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a sofa, a desk, a chair, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Mobility Accessible, Bathtub

A hotel room with a large bed, a sofa, a desk, a chair, and a lamp.

Suite, Multiple Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

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About the neighborhood

Charlotte is home to SpringHill Suites by Marriott Charlotte Southwest. Charlotte Premium Outlets and Queen City Quarter are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park and U.S. National Whitewater Center. Check out an event or a game at Spectrum Center, and consider making time for Daniel Stowe Botanical Garden, a top attraction not to be missed. Visit our Charlotte travel guide
Map
3950 Arco Corporate Drive, Charlotte, NC, 28273

What's nearby

  • A roller coaster with multiple tracks and loops.
    Carowinds Theme Park
    7 min drive - 12.2 km
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    15 min drive - 19.2 km
  • A city skyline with modern skyscrapers and a construction crane.
    Spectrum Center
    16 min drive - 18.4 km
  • Metalmorphosis
    6 min walk - 0.6 km
  • Topgolf
    1 min drive - 0.7 km

Getting around

  • Arrowood Station
    9 min drive
  • Gastonia Station
    24 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    19 min drive

Restaurants

  • Subway
    4 min drive
  • McDonald's
    4 min drive
  • McDonald's
    4 min drive
  • Topgolf
    3 min drive
  • Circle K
    3 min drive

About this property

SpringHill Suites by Marriott Charlotte Southwest

  • Hotel near Charlotte Premium Outlets
  • Located close to Carowinds Theme Park and Billy Graham Library, SpringHill Suites by Marriott Charlotte Southwest provides a free breakfast buffet, a grocery/convenience store, and a terrace. In addition to a firepit and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A seasonal outdoor pool
    • Self parking (surcharge), an electric car charging station, and a 24-hour front desk
    • Smoke-free premises, a banquet hall, and a front-desk safe
    • An elevator, 1 meeting room, and a computer station
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 124 rooms feature comforts such as wet bars and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Sofa beds and free cribs/infant beds
    • Bathrooms with tubs or showers and free toiletries
    • 55-inch flat-screen TVs with premium channels
    • Separate sitting areas, recycling, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock

We should mention

The seasonal pool will be open from May 25 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does SpringHill Suites by Marriott Charlotte Southwest have a pool?

Yes, this property has a seasonal outdoor pool.

Is SpringHill Suites by Marriott Charlotte Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 5 per day and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 3.87 per day.

What time is check-in at SpringHill Suites by Marriott Charlotte Southwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SpringHill Suites by Marriott Charlotte Southwest?

Check-out is at noon.

Where is SpringHill Suites by Marriott Charlotte Southwest located?

Situated in Charlotte, this hotel is 2.4 mi (3.9 km) from Charlotte Premium Outlets and within 9 mi (15 km) of Billy Graham Library and Carowinds Theme Park. Charlotte Convention Center and NASCAR Hall of Fame are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SpringHill Suites by Marriott Charlotte Southwest Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 659 out of 1000 reviews
Rating 8 - Good. 174 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, good price, close to airport
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good breakfast, great location.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the room was nice. It was in a nice area. Keisha was very helpful and nice.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Front desk staff was great. The property needs to be cleaned and upgraded
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room clean and great location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice! Check in was easy and smooth, property was clean, beds super cozy and breakfast was decent (small selection) . Definitely a hidden gem!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended for families with kids
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff. Limited breakfast and no coffee before or after breakfast. Pool is tiny.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed my stay! Way better than expected. Peaceful hotel. Great breakfast!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff! Stayed here twice and both times were great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience! The staff were friendly and incredibly accommodating, the facility was clean, and I would definitely return.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel. A little more variety on the breakfast side would have been nice. Clean, well kept, nice area and quiet.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Nice staff. I’d recommend a stay here!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice size room that was comfortable. Breakfast was simple yet sufficient.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights hotel was clean and staff was friendly and helpful. Breakfast was great. Will stay here again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. We were comfortable and breakfast was tasty. Thanks.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern room, quiet location, my initial key did not work and was reassigned to another room, pool was closed which was disappointing especially in the summer months!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Easy check in, very clean, quiet, staff very friendly and made us feel welcomed. Very comfortable there!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, no tub, helpful staff, good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good location. Bit scared for previous reviews of car theft, however my stay went smooth. Rooms were super nice, had a proper sleep.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was solo 3 night trip for a family graduation. This is my 1st time at this location. I was just as happy with my stay as the Carowinds location. My king bed suite was perfect for one person. The bed was comfy and big TV that swivels was perfect. Hot water available, room was clean. Staff friendly and helpful. I missed free breakfast until the last day- it looked decent (standard spread). I will consider staying here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The lobby was spotless, and the rooms were incredibly spacious and clean. The staff was friendly, and the breakfast was a great addition. Highly recommend!
Stayed 2 nights in Mar 2026