Dear Kerry, Thank you for being our guest and for sharing your review. We strive to ensure that our guests have a revitalizing and meaningful experience, so we are disappointed that your stay was less than satisfactory. We offer our apologies for any inconvenience caused to you due to our ongoing revitalization project, and we appreciate your feedback. Thank you again for your business, and we wish you all the best with your travels.Be Well,Katie Colligan,Director of Room Operations

Dear Katherine, Thank you for choosing us and for the generous rating of our hotel, The Westin Charlotte. Located in the heart of the city, providing invigorating views from all of our guestrooms, we take great pleasure in showing our guests our Southern charm and modern style. We are glad you enjoyed your time with us, and we hope you will come back to see us soon.Be Well,Katie Colligan,Director of Room Operations

Dear Maribel, Thank you for your recent stay at The Westin Charlotte and for posting such a generous review of our hotel and associates. We enjoy welcoming travelers with our spacious accommodations and thoughtful amenities, all in an inspired location here in the heart of the city. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to our city.Be Well,Katie ColliganDirector of Room Operations

Dear Shannon, Thank you for being our guest and for evaluating your stay at The Westin Charlotte. We are thrilled our thoughtfully crafted property and our award-winning Heavenly Bed helped elevate and optimize your visit. We are also glad our proximity to Bank of America Stadium perfectly suited to your needs. It was a pleasure hosting you, and we hope to welcome you back soon for another revitalizing experience.Be Well,Katie Colligan,Director of Room Operations

Dear Kathleen, On behalf of our team at The Westin Charlotte, thank you for choosing us and for the excellent rating. We strive to deliver immaculate, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed hosting you, and we hope to be your hotel of choice whenever you return to the area.Be Well,Katie Colligan,Director of Room Operations

Dear Austin, Thank you for being our guest and for sharing your review with us. We offer our apologies for the delay in getting your accommodations ready for your arrival. We understand the importance of a smooth check-in process, and we will address the issue to prevent similar situations from occurring in the future. It was also disappointing to read about the inconvenience you experienced with our housekeeping service. We will address this with our team to ensure that such lapses do not happen again. Furthermore, we regret not meeting all of your expectations; we appreciate your comments and will share them appropriately as we continually strive to enhance our services. Thank you once more for your patience, and we hope to welcome you back for the immaculate and enjoyable experience you deserve and that we are known for.Be Well,Katie Colligan,Director of Room Operations

Dear Robert, Thank you for choosing The Westin Charlotte and for your review. While we hope you had an overall pleasant stay, we regret not meeting your expectations, especially with the location of the assigned guestroom. Please know our front desk is always available and happy to help make you as comfortable as possible. We also regret your dissatisfaction with our parking fee, and we appreciate your feedback. Thank you again for your business, and we hope to welcome you back the next time you are in the area.Be Well,Katie Colligan,Director of Room Operations

Dear Mark, Thank you for evaluating your stay at The Westin Charlotte. We are glad you could sleep well in our award-winning Heavenly Bed and awake refreshed and ready to experience all that our vibrant area has to offer. We are also thrilled our location in proximity to Bank of America Stadium added to the enjoyment of your visit. It was a pleasure accommodating you, and we love knowing you plan to return; we look forward to it.Be Well,Katie Colligan,Director of Room Operations

Dear Brittany, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with an enriching stay at The Westin Charlotte. We look forward to your return and wish you all the best with your future travels.Be Well,Katie Colligan,Director of Room Operations

Dear Jeff, Thank you for being our guest at The Westin Charlotte. It is lovely to know you had an enriching stay and that our intuitive associates helped enhance your visit. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to seeing you again soon. Be Well,Katie Colligan, Director of Room Operations

Dear Judith, Thank you for the generous rating of our hotel, The Westin Charlotte. Located in the heart of the city, providing invigorating views from all of our guestrooms, we take great pleasure in showing our guests our Southern charm and modern style. We are glad you enjoyed so much about your stay, including our thoughtful hospitality. We are excited to host you again. Be Well,Katie Colligan,Director of Room Operations

Dear Ricky, Thank you for the generous rating of our hotel, The Westin Charlotte. Located in the heart of the city, providing invigorating views from all of our guestrooms, we take great pleasure in showing our guests our Southern charm and modern style. We are glad you enjoyed your visit. We hope you will come back to see us soon.Be Well,Katie Colligan,Director of Room Operations

Dear Colena, Thank you for being our guest at The Westin Charlotte. It is lovely to know you had an enriching stay and that our intuitive associates helped enhance your visit. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again.Be Well,Katie Colligan,Director of Room Operations

Dear Marion, Thank you for choosing us and for taking the time to share your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Charlotte your home whenever your travels bring you to the area.Be Well,Katie Colligan,Director of Room Operations

Dear William, Thank you for the perfect rating of our hotel, The Westin Charlotte. Located in the heart of the city, providing invigorating views from all of our guestrooms, we take great pleasure in showing our guests our Southern charm and modern style. We are glad you enjoyed your time with us, and we look forward to your return.Be Well,Katie Colligan,Director of Room Operations

Dear James, Thank you for the generous review of our hotel, The Westin Charlotte. Located in the heart of the city, providing invigorating views from all of our guestrooms, we take great pleasure in showing our guests our Southern charm and modern style. We are glad you enjoyed so much about your stay, and we hope you will come back to see us soon.Be Well,Katie Colligan,Director of Room Operations

Dear Jabroui, Thank you for the generous rating of our hotel, The Westin Charlotte. Located in the heart of the city, providing invigorating views from all of our guestrooms, we take great pleasure in showing our guests our Southern charm and modern style. We hope you will come back to see us soon.Be Well,Katie Colligan,Director of Room Operations

Dear Deborah, We appreciate you sharing your feedback regarding your recent stay with us. Prompt and impeccable service is a must, and we are sorry for the delay in getting your accommodations ready for your arrival. We hope the remainder of your visit made up for this and that you will choose to stay with us again in the future.Be Well,Katie Colligan,Director of Room Operations

Dear Matthew, Thank you for the perfect rating of our hotel, The Westin Charlotte. We are glad you enjoyed your time with us. We hope you will come back to see us soon.Be Well,Katie Colligan,Director of Room Operations

Dear Brandon, Thank you for the perfect review of The Westin Charlotte. We are thrilled to read about your enriching stay and how much you enjoyed our hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we appreciate you recognizing our efforts. Thank you again; we look forward to welcoming you back on your next visit to the area.Be Well,Katie Colligan,Director of Room Operations

Dear Maureen, Thank you for choosing The Westin Charlotte. We appreciate you sharing how much you enjoyed your stay and our dynamic location. We are just steps from the NASCAR Hall of Fame, and the Charlotte Convention Center, and you can explore even more of the Queen City's many attractions by boarding the LYNX Light Rail Stop, right outside our hotel door. We look forward to seeing you again soon, and we wish you all the best with your travels.Be Well,Katie ColliganDirector of Room Operations

Dear Phillip, We appreciate your feedback and are disappointed to hear about your concerns regarding your recent visit to our hotel. We take all guest comments seriously and understand the importance of maintaining the trust of our guests. We aim to ensure the highest level of service and care for our guests and their property. Thank you for choosing us, and we hope that you will give us the opportunity to instill a better impression upon you whenever you return to our area.Be Well,Katie ColliganDirector of Room Operations

Dear Yumita, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Be Well,Katie ColliganDirector of Room Operations

Dear Shay, Thank you for choosing The Westin Charlotte and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,Katie Colligan,Director of Room Operations