바(숙박 시설 내)
예약 가능 여부 확인

식스 센스 칭청 마운틴 여행 후기

5 out of 5
식스 센스 칭청 마운틴
No.2 Dong Ruan Road, Qingcheng Mountain Town, Dujiangyan, Chengdu, Sichuan

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 25개 이용 후기 중 14개" "
평점 8 - 좋아요. 25개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 25개 이용 후기 중 3개" "
평점 4 - 별로예요. 25개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 25개 이용 후기 중 0개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

10/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Longyao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

4/10 - 별로예요

Chun Shuang

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Jack Widagdo (General Manager) 님, 2020년 1월 10일
Dear Chun Shuang. Thank you for sharing the score with us. Here at Six Senses Qing Cheng Mountain, we take pride of guests feedback and strive to act upon them. Let us know if there's any specific to your less than perfect stays. I would love to hear from you directly. Cheers

10/10 - 훌륭해요

Victor 님, Singapore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not so nice experience in the beginning but gets better after that. Disappointed that there are no 1. welcome email prior to arrival 2. not even a welcome card from the resort GM. More disappointed to know, there is no GEM appointed to our room. The front desk staff claimed that only villa guest will be entitled a GEM as there are more than 100 rooms in the property to cope with. Can’t help My high expectations of Six senses brand dropped to the bottom as I was wowed by the level of service in Six senses Uluwatu last year with outstanding GEM Amita and GM Manish Puri taking care of everything. Anyway a very big thanks to the front desk and housekeeping team for decorating the room and provide a cheese cake for my wife’s birthday. F&B service manager Pierre Henri and Josie from Sala Thai restaurant made good recommendations for my wife’s birthday dinner. We also enjoyed a very professional and detailed tour by 1. Summer for our Qingcheng Shan tour 2. and Vanilla for Dujiangyan tour. My wife and I enjoyed how the narrations bringing every being and structure to life. Six Senses Spa is a must go. We felt fresh after the body scrub and deep tissue massage. Overall the experience will be perfect if only there are no hiccups at the beginning. I would like to thank again Vanilla, Summer, Pierre Henri and Josie for their outstanding service and the rest of the friendly ground staffs.
2019년 11월에 3박 숙박함
답변 제공: Jack Widagdo / General Manager 님, 2019년 12월 17일
Dear Victor. Thank you for sharing your recent stay experience with Six Senses Qing Cheng Mountain. Glad to hear that Vanilla, Summer, Pierre, Josie, were able to turn around your not-so perfect arrival experience. We are evolving as China 1st Six Senses property and your feedback is valuable for our re-training purpose. Cheers

10/10 - 훌륭해요

Choon May

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: Jack Widagdo / General Manager 님, 2019년 12월 17일
Dear Choon May. Thank you for the Top Score to Six Senses Qing Cheng Mountain, China 1st Six Senses. Have a wonderful Xmas and see you next time. Cheers

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place is nice, but I was surprised that room service was closed by 10 pm
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Atik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely amazing experience at Six Senses!
This was one of the best hotels in one of the best locations we have been to. Our stay was fantastic and the service was absolutely exceptional. Despite not speaking any Chinese, we had no problem communicating with the hotel staff in English and they went the extra mile in providing us the most memorable stay at the Six Senses. The food was incredible, and being vegetarians, we never ran short of options to eat great Sichuan Chinese dishes, amazing Thai food and hearty breakfasts every morning. One of the highlights of our stay was the Hotel Square that served us fresh Dan Dan noodles and a wide selection of teas every afternoon. The hotel organized us an awesome trip to Wolong to see pandas amidst the snow covered mountains. We also enjoyed our hike on Qing Cheng Mountain and our visits to Panda Ark. Overall our experience at Six Senses Qing Cheng Mountain was phenomenal. The hotel food, the service, the amazing spa, the mountain views & the pandas made our trip memorable and make us want to go back in a heartbeat.
2019년 1월에 5박 숙박함

6/10 - 괜찮아요

Carol

좋아요: 직원 및 서비스, 객실의 편안함
There are local tourists spitting in the restaurant which is really gross. It’s a six senses property but in terms of service and up keeping of the hotel it’s not of the same standard.
2018년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2018년 11월 14일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 - 훌륭해요

ZHANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
住宿滿意，雖然有一些員工服務未夠水平，但整體員工態度親切友善，感覺良好，是一間可以令人放鬆的渡假酒店，下次到青城山旅遊也會選擇這裡。
2018년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderschönes Resort am Fuß des Qing Cheng Mountai
Wir haben den Aufenthalt in diesem wunderschönen Hotel genossen. Das Angebot der Exkursionen war enorm und außergewöhnlich. Wir hatten z. B. in einem Tempel unter 1000 jährigen Bäumen, bei einem bekannten Meister, eine TaiChi Stunde gebucht, ein unvergessliches Erlebnis. Der Service in diesem Hotel war hervorragend und das Essen, vom Frühstückbuffet bis zum Abend excellent!
2018년 4월에 4박 숙박함
답변 제공: Helen 님, 2018년 5월 10일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice decor and facilitaties and very comfortable environment. Quiet neighbourhood to explore without very crowded. Nice restaurant and service. Yet, wifi not very stable, so the connection of the phone hotel provided is not very consistent. Experienced a 15-minute period of water supply problem, no water coming out from the tap.
답변 제공: Helen 님, 2018년 5월 10일
Dear Guest, Thank you for taking the time to share your feedback,it is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon! Sincerely,

4/10 - 별로예요

Sonia 님, Japan

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
値段の割に利便性の低いホテル
水量が少ないのと湯温がぬるいせいで、バスタブにお湯を溜めることができません。 敷地内のカフェや軽食スペースが夕方5時までしか使えずしかも割高で、実用性に欠けます。 スイートでしたが階下の客の喧嘩が聞こえてきて熟睡できませんでした。 コンセントは使えない（接触が悪い）箇所が多かったです。 部屋の雰囲気は良いですが、また利用したいとは思えませんでした。ただ、青城山周辺ではあまり選択肢がないので立地上外国人に人気はあるかもしれませんね。
2017년 12월에 1박 숙박함
답변 제공: Helen 님, 2018년 2월 3일
お客様へ、 フィードバックにお時間を頂ありがとうございます。お客様が我々のホテルでより良い体験を出る様このフィードバックを元に改善を図りたいと思っております。我々はより良いホテルでの時間を過ごしていただける様努力していますが、今回その目標を達せなかった事を大変申し訳なく思っております。もしもう一度チャンスを頂けるのであれば、お客様の意見を元に学び、改善し、より良いホテル体験ができる様努力する事を必ずお約束いたします。

10/10 - 훌륭해요

akio 님, 中国成都

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
立地、サービス、食事 全てが最高峰。世界遺産に隣接した四川省の楽園
父が私が赴任している成都に旅行に来るということなので、上司から紹介され、こちらのホテルを利用しました。青城山、都江堰、パンダ基地などこの辺りの有名所へのアクセスも抜群に良く効率的に観光地を回ることが出来ました。部屋の内装は中国建築をモダンに解釈した可愛い作りで木材を利用したエコな設計にも非常に好感が持てました。部屋の中の調度品もお部屋に合わせて作られていて特にティッシュケースやハンガーなど小物たちの可愛いこと！きっと女性はたまらないと思います。 食事はチェックインした日の夜はタイ料理のお店に行きました。タイ料理はクセのあるイメージがあったのですが非常に上品で食べやすい味でタイ料理のイメージが変わりました。食事のあとにいった「ムーンバー」というバーも月をイメージした内装ですごく可愛かったです。オリジナルカクテルやワインを美味しく頂きました。お通のピーナッツまですごく美味しかったです。朝食はホテルの敷地内で育てている、オーガニック野菜や鶏の卵を使ったビュッフェでした。この時食べた四川風オムレツは一生忘れないと思います。凄くオススメです。 ただこのホテルで一番凄いのはサービスです。まず会う従業員の方全てが凄く丁寧な接客をしてくれます。私の下手な中国語も嫌な顔一つせず聞いてくれて一所懸命に理解してくれました。屋内プールで泳ごうと水着を買いに行った時に接客してくれたスパの方々は会計の時に出して頂いた紅茶を父が美味しいと言ったらなんとその日のうちにレシピを私のEメールアドレスまで送ってくれました。それ以外にも道で会った人達や、レストランの方々、自分の下手な中国語を聞き取ってタクシーなどの手配をしてくれた受付の方々、皆さん素晴らしいサービスでした。特に私達の担当としてついてくれた「EKO」さん。（スペルがあっているかわかりません）丁寧にホテルの説明をして頂いたり、様々な手配、寒い中での出迎え見送りなどすごく感動しました。このかたのお陰で父との旅行がすごく思い出深いものになりました。 お部屋、サービス、食事全て二重丸の素晴らしいホテルでした。是非また利用したいです。
2017년 11월에 1박 숙박함
답변 제공: Helen 님, 2017년 11월 30일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 - 훌륭해요

J 님, Tokyo, Japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
The most excellent hotel / resort I've ever stayed. Good to relaxing yourself from the work / life. Feels like enjoying the different life in the natural. We only had 3-day holiday this time, would like to stay in Six Sense a week to enjoy and relax further. Hotel is just next to the Qingchengshan, which is one of the most famous visiting spot in Chendu. Also only takes 20-30 mins to the Panda Valley and Qujiangyan by car (we used Didi). There is a golf course and etc. near to the hotel, but we didnt have enough time to play. Restaurant also value to be recommended. Thai seems to be popular, however we had lunch at Chinese one as my husband is an foreigner. SPA / swimming pool are amazing as well. We also enjoyed the free cinerma and library / exhitibion hall too. Above all, we really had a great time in Six Sense and Chengdu.
2017년 9월에 2박 숙박함
답변 제공: Helen 님, 2017년 9월 26일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

Hui Wen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
硬體設備到位，軟體設備稍嫌不足
設備一流，硬體一流，就是服務無法達到六星級，一樣的錢我寧可去東南亞villa度假
2017년 9월에 1박 숙박함
敬爱的顾客， 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临！ 祝好，

10/10 - 훌륭해요

TENTEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb service with hospitality
Stayed two nights with family. Took one day excursion to Qiang Minority village. Excellent experience. Although price seems to be a bit expensive, it's worth.
2017년 8월에 1박 숙박함
답변 제공: Helen 님, 2017년 9월 4일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

S.Maruco 님, Chengdu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and good location.
Good location. The room is cleanliness. Hotel staff are helpful and polite.
2017년 8월에 1박 숙박함
답변 제공: Helen 님, 2017년 8월 24일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Refreshing view; bad front desk staff
Bad experience upon check-in. I was asked to hold RMB5000 deposit for 2 nights stay, while my friend was asked to hold RMB3000 for the same period of stay. When I asked about the policy of holding deposit, they said usually it's RMB1000 per night. They were not able to give me an answer when I asked why they asked me to hold RMB5000, but just to cancel the RMB5000 deposit and redo a new one for RMB2000.Totally confusing
답변 제공: Six Senses Qing Cheng Mountain 님, 2017년 4월 21일
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 - 훌륭해요

Devin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing Time in Qing Cheng Shan
Our stay at Six Senses Qing Cheng Shan was amazing. The grounds were very nice, the room was immaculate, and the spa was rejuvenating. The one complaint I had was that the staff, while well-intentioned, seemed a bit undertrained in how to provide 5-star service. English ability was also hit or miss. Thankfully we both speak Chinese so while not an issue for us, it might be for other travelers. Nonetheless, I'd highly recommend this place as a getaway and worth the hour-long trek if you're around Chengdu. The Spa alone is reason to come (get the hot stone massage!).

6/10 - 괜찮아요

Chin Ki

좋아요: 청결 상태, 객실의 편안함
Nice luxury resort hotel but room for improvement
Good location right in front of the scenery spot; quiet and tranquil environment but training of staff not up to expectation Quality of breakfast is so so; coffee, tea and congee were only warm, NOT hot at all.... Guest room toilet has unpleasant smell probably due to drainage or ventilation problem which should not happen for a new hotel opened less than couple years? Six Senses Spa is well managed with reasonable charges. Afternoon tea and noddle bar were too expensive

10/10 - 훌륭해요

Kai Yip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Wei 님, 成都

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
在青城山绝对是最好的酒店，环境宜人，住在里面玩一天没问。酒店服务员服务意识很到位

10/10 - 훌륭해요

alex 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and good location
Hotel location is good near mini bus to gate of mountant. If hotel will provide some local tour to old town will be good.

10/10 - 훌륭해요

TAN 님, China

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
成都地区最好的酒店，没有之一