Chesapeake & Ohio Canal Towpath, Maryland hotel rooms at the Best Western

"I have stayed at the CitizenM multiple times and it never fails to impress. Since I’m usually in town for business, I don’t need frills, just a clean, comfortable room. It’s super convenient, with multiple eateries right across the street and a CVS barely a block away. "

"Great staff!"

"Great hotel"

"Safe and quiet "

"excellent, creative, innovative, excellent view of the Capitol, modern, creative, economical. "

"Very central "

"Convenient "

"I thought that the property’s location and cleanliness was great. The temperature of the pool and hot tub was not good"

"Amazing friendly people. The hotel is modern and clean. My only critique would be that there is an emphasis on keeping the front area and grounds tended to more frequently. There was some trash around the parking area that hadn’t been picked up during my 3 days. Also there are weeds now growing through the pavement in the front entrance. The lobby going in had not been vacuumed and there was small tile pieces piled in the corner. The blue chairs in the bar area are very lovely but some are ripping at the seams and very visible. I also smelled marajuana in not only the public bathroom next to the bar but also several times walking through the halls. I see that there is a slippery slope with the quality of the hotel. These are small issues that did not affect my stay but were noticed and are simple fixes that will keep visitors returning. I fear that if these simple items are overlooked then there will be continued decline which would be a shame. It truly is a wonderful hotel and I will happily return and tell others to stay until there is a reason not to. I hope management reads my words and integrates them with seriousness and as an opportunity to shine. "