Nestled in Mario Villanueva Madrid, Diosa del Agua Bacalar offers a tranquil retreat with continental breakfast and a restaurant. Unwind by the outdoor pool with sun loungers or stroll along the beach with umbrellas, while enjoying free WiFi and self parking. Bike rentals and concierge services are also available.
Mario Villanueva Madrid, a neighborhood in Bacalar, is home to Diosa del Agua Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:00 PM at scheduled times and on request
Free self parking on site
Limited onsite self parking
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
A restaurant
Restaurants on site
Papi Rico
Things to do
Bicycle rentals
Outdoor pool
Family friendly
In-room crib
Outdoor pool
Travel crib
Conveniences
Guidebooks
Limited-hour front desk
Safe at front desk
Shared refrigerator
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Beach loungers
Beach umbrellas
Pool loungers
Terrace
Spa
In-room massages
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Free crib
Bathroom
Free toiletries
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
30-inch smart TV with satellite channels
Food and drink
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning
Fan
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MXN 250 per person (one-way)
Airport shuttle fee per child: MXN 200 (one-way), (from 3 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Vlandre Bacalar Bacalar
Hotel Vlandré Bacalar Hotel
Hotel Vlandré Bacalar Bacalar
Hotel Vlandré Bacalar Hotel Bacalar
Hotel Vlandré Bacalar
Diosa del Agua Bacalar Hotel
Diosa del Agua Bacalar Bacalar
Diosa del Agua Bacalar Hotel Bacalar
Frequently asked questions
Does Diosa del Agua Bacalar have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Diosa del Agua Bacalar?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Diosa del Agua Bacalar on Mar 11, 2026 start from ₩179,228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Diosa del Agua Bacalar pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Diosa del Agua Bacalar?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Diosa del Agua Bacalar?
Check-out is at 11:30 AM.
Does Diosa del Agua Bacalar provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 8:00 AM–9:00 PM on request. A fee of MXN 250 per person applies.
Where is Diosa del Agua Bacalar located?
Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Ecopark Bacalar and Fort of San Felipe are also within 10 minutes.
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Reviews
Diosa del Agua Bacalar Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
El lugar es muy bonito, todo muy limpio, solamente que no tiene un lugar adecuado para guardar y colgar ropa, el espacio que hay es demasiado pequeño. Por lo demás todo estuvo muy bien.
Maynor
Stayed 3 nights in Mar 2024
8/10 Good
FLORENCE
Feb 26, 2024
Liked: Staff & service
Disliked: Room comfort
Bacalar: mini croisière guidée sur la lagune: incroyable de beauté ; los rapidos + sympa pour les photos que pour les sensations aquatiques
FLORENCE
Stayed 2 nights in Feb 2024
4/10 Poor
Verified traveler
Jan 4, 2024
Disliked: Cleanliness, room comfort
Relación precio-calidad no es del todo buena
Contexto: Viajé 3 días con mi esposa y mi hija de 5 años del 1 al 4 de enero de 2024. Habitación # 7.
Cosas buenas del hotel
- Excelente ubicación, frente a la laguna y a unos 10 min de caminata al centro.
- El diseño del hotel como tal es acogedor y bonito.
- Los recepcionistas son amables y serviciales.
- El desayuno está rico, no inolvidable pero bien.
- Tiene un mirador, terraza y mesa de ping-pong para pasar el rato.
- La tele tiene Netflix y YouTube.
Mejoras urgentes
- El agua caliente para bañarse se acaba muy rápido.
- El papel de baño es del más corriente (podrían incluso ahorrar si compraran otros mejores).
- No me hicieron limpieza un día, nada más porque sí.
- Las camas matrimoniales tienen bases de cemento, por lo que no se pueden mover. Háganse un favor y quiten esas bases para mayor flexibilidad.
- No hay teléfono para comunicarse a recepción. Hay que ir sí o sí.
- La caja fuerte es muy pequeña. No cabe ni una carpeta con papeles.
- El aire no enfría mucho - no me imagino en verano.
- El piso del baño es particularmente resbaladizo cuando se humedece. Ojo ahí.
- La alberca no tiene calefacción.
En general, creo que el precio que pagamos por noche ($2800 más impuestos) no corresponde al valor que recibimos. Tiene potencial, pero le falta mejorar en muchos aspectos claves.
Smutsigt överallt - vi klagade över poolen två gånger på 5 dagar och den var smutsig dem andra dagarna också.
Byggarbete som lät mycket från 10.00-17.00
Problem med vatten och informerade inte när dem stängde av för kallvatten/varmvatten när dem renoverade.
Hoteller har fler än 8 rum som det står på hemsidan
Aldrig frukost klockan 08.00 som dem lovade. Där luktadw konstigt på hotellet.
Toaletten gick i sönder.
Positivt - deras frukost
Charmant hôtel mais trop bruyant, chambre mal isolée. A 6h du matin bruit de pas aller retour interminables puis un gros camion s’est garé devant notre chambre ( pour les provisions de l’hôtel) avec des Klaxons.. expérience désagréable
Point positif petit déjeuner varié et bon
Hana
Stayed 1 night in Feb 2023
8/10 Good
Hector
Jan 3, 2023
Liked: Cleanliness, staff & service, amenities
El lugar es bonito, desgraciadamente me tocó ir en remodelación y había detalles todavía sin finalizar.
Aún así, el lugar está bien ubicado y el personal es amable en general.
Muy hermoso lugar limpieza excelente los baños muy limpios la atencion del personal muy bien las intalaciones muy hermosas el restorant muy acogedor y sobre todo riquisima la comida precios muy comodos excelente
Me encanto el diseño, el lugar esta súper bien ubicado, tiene todo para facilitar el viaje, el restaurante es muy bonito y el personal súper amable y te hace más ameno el viaje
I can’t say enough great things about this property. Upon checkin, the guy that helped me out was absolutely great! He gave me a map to the city & circled places of interest, & really took his time explaining all of the things I should check out nearby to make my trip wonderful.
The room was perfect. The bed was extremely comfortable. So much so, that I think I slept better there than I do at home, & I have an extremely comfortable bed at home too. :)
The staff kept the place extremely clean & welcoming. I was only there two days, but wish I could’ve stayed longer. It was perfect.
We stay 2 nights and I would come back especially they are building a pool right now! The room is well decorated. The bed is sooooo confortable and the staff is just amazing! The terrasse at the top is relaxing. This place has everything you need!
We were here for one night. The staff was friendly and helpful during check in and out. We didn’t have hot water in our room- staff said that it wasn’t normal, but we didn’t say anything until check out (as hot water isn’t always common at some places, so we didn’t think much of it). Parking on site was nice. There was access to rental bikes, community kitchen area, hammocks, swings, view point, ping pong table, etc. The grounds were very cozy and welcoming. The room was good, we liked how there were notes regarding keeping geckos alive and safe, etc. around the room.
Good location, within walking distance to downtown square, public parks, swimming, etc.
Would book again!
Great place to spend a relaxing evening in Bacalar. Easy walk to a private beach (10 pesos) and also a public access beach. Also right next door to great place for awesome ceviche and walk to all the local bars. Couldnt be better. We loved the mood lighting in the room and great bathroom/shower. We also loved the easy going breakfast spread in the morning and the friendly front desk staff. There is nothing critical at all - perfect spot and we're grateful for the hospitality.
Jae
Stayed 1 night in Mar 2020
4/10 Poor
Anabel
Mar 14, 2020
Disliked: Cleanliness, staff & service
Por las fotografías anunciadas ,creí que tendría acceso directo a la laguna y no es así . Se tiene que pagar para acceder.