"What was unexpected was the whole pool from 2011 had changed no lanes have to make reservations and sure family friendly but too tiny and the gym tiny too for such a big international hotel I expected different especially for the price of stay.
I understand have a conference area or two but still noticed a lot of wasted space. Otherwise, comfortable beds and nice air goad the fridge worked for my chocolates that i was taking back for friends and family"
"Amazing stay at Citizen M in Paris. Super cool room with full control of lights, music, sound, TV, shades and curtains from the room iPad. Also very spacious shower and restroom with cool lighting. Great check in experience as well."
"Our family of three enjoyed a spacious, updated suite. Staff were professional and warm during check-in. The only hiccup was house keeping did not leave a pillow or top sheet on the pullout bed. I waited for almost an hour after messaging through Bonvoy app, I had to call the concierge. Room service knocked on the door after we had fallen asleep. Overall, we relaxed during our stay and would love to return."
"Everything was good. Comfortable bed. Air conditioning worked great especially during the heat wave that Paris was having. Had the breakfast on morning we had to leave. Staff very friendly."