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Reviews of Baymont by Wyndham Addison

2.5 out of 5
Baymont by Wyndham Addison
600 E Lake St, Addison, IL

Reviews

5.8
Rating 10 - Excellent. 76 out of 404 reviews" "
Rating 8 - Good. 69 out of 404 reviews" "
Rating 6 - Okay. 77 out of 404 reviews" "
Rating 4 - Poor. 69 out of 404 reviews" "
Rating 2 - Terrible. 113 out of 404 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Sharronda

Good place to rest during travel. Nice that there was complementary hot breakfast. Rooms are nice and clean. Staff are pretty quiet, but nice people.
Stayed 4 nights in May 2024
Response from sunny on May 28, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Esmeranda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from sunny on May 27, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sergio

Stayed 2 nights in May 2024
Response from sunny on May 24, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Dee

Traveled with family
Disliked: Amenities, property conditions & facilities
in sore need of renovation. Room was clean enough but not a great experience for the money. Lots of trucks with one broken down in the driveway spilling oil for about a day. Would not go back.
Stayed 2 nights in May 2024
Response from sunny on May 20, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Bonnie

Traveled with family
Disliked: Amenities, property conditions & facilities
Someone tried to get in my room at 1:30 on the morning. Then a while later a staff member knocking on door. No microwave or refrigerator. Tv remote didn't work well. The whole place felt a little sketchy. Semi trucks blocking parking.
Stayed 2 nights in May 2024
Response from sunny on May 20, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Ashlynn

Traveled with partner
Liked: Cleanliness
There’s a $100 deposit fee you have to pay when you check in & I wasn’t told about this untill we arrived . They also took out the money this ironing when we didn’t check into our room untill 6pm tonight . When checking in people that went before us came back down a there rooms weren’t clean a they made them wait untill sometimes clean the room instead of just Checking them into a new room . The hotel itself I don’t think was worth $192 before the deposit .
Stayed 1 night in May 2024
Response from sunny on May 20, 2024
In the website it is mentioned that during check-in there will be 100 deposit.

10/10 Excellent

Arturo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great first experience
Stayed 1 night in May 2024
Response from sunny on May 9, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
! Broken things everywhere!!!
Stayed 1 night in Mar 2023
Response from sunny on May 6, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

FNO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst hotel ever! I booked because they said they had transportation to the O'Hare airport on their website. When I arrived and tried to schedule a ride, was told they don't offer that service. When I showed them the service was on their website, I was then told I would have had to book two nights. In the morning, I went down to catch an Uber and there was a taxi at the front door offering rides to the Airport. While I have no proof, the driver of the cab looked a lot like the folks running the hotel. As a matter of fact, the driver went around the counter to go in the back office. I'm like REALLY! Again, worst place ever!
Stayed 1 night in Apr 2024
Response from sunny on Apr 24, 2024
sorry but in the website it is mentioned that we only have shuttle service if they have 2 nights stay.Taxi was waiting outside because one guest called them for pick up.

2/10 Terrible

Oleksandr

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks oldest where I been ever. Service is terrible.
Stayed 2 nights in Apr 2024
Response from sunny on Apr 24, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were not comfortable with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Poor

dana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place is out dated. Elevator was small
Stayed 1 night in Apr 2024
Response from sunny on Apr 15, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly
Stayed 1 night in Mar 2024
Response from sunny on Apr 1, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sawsan, Henderson

Liked: Staff & service, amenities, property conditions & facilities
The safety, and the friendly staff
Stayed 7 nights in Mar 2024
Response from sunny on Mar 28, 2024
Thanks for staying with us.

6/10 Okay

Jaime

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from sunny on Mar 27, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Keith

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was good for continental breakfast
Stayed 3 nights in Mar 2024
Response from sunny on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Martial, East Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sunny on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Hector

Price is ok. The $100 dollar deposit took me by surprise. You need a ticket to eat breakfast is no good at all
Stayed 2 nights in Mar 2024
Response from sunny on Mar 18, 2024
When you check-in you get a ticket for breakfast, you just have give the ticket back. We do not charge for breakfast.

2/10 Terrible

Esmeralda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not have a working shower.
Stayed 1 night in Mar 2024
Response from sunny on Mar 14, 2024
showers are working in all our rooms. pull out the knob and then shower is on.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
For a budget rental it was really clean and staff was very friendly
Stayed 1 night in Mar 2024
Response from sunny on Mar 14, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people
Stayed 1 night in Mar 2024
Response from sunny on Mar 13, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Mary

Liked: Cleanliness, staff & service
Staff are nice. Price is decent. You get what you pay for which is not bad for the location and the property itself. It's good for overnight stay but not for a few days.
Response from SUNNY on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 Terrible

Noah

Stayed 2 nights in Feb 2024
Response from sunny on Feb 20, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!!
This place is a dump! Waited in line for 38 minutes to check in. Must pay a $100 deposit on top of the room fee. Have to pay $6.00 for Continental breakfast. In the area often. Won’t be staying here ever again!
Stayed 1 night in Feb 2024
Response from sunny on Feb 19, 2024
We are sorry that you had to wait for check-in but that day it was busy and before you there were many people whom we were check-in. In our website it is mentioned that during check-in there would be a deposit. we have complimentary breakfast. we did not charged any extra 6.00, there is only two charges one room and second deposit.

4/10 Poor

Leonardo

Stayed 2 nights in Feb 2024
Response from sunny on Mar 22, 2024
hank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Roderick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you pay your not going to get a better hotel worth the value
Stayed 1 night in Feb 2024
Response from sunny on Feb 12, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jamie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not going back
The staff was cold and un welcoming. No one likes to have the receptionists at the desk tell them what they NEED to do. It’s not a polite way to interact with guests. The place was a dump. Dirty walls, carpet, broken leaking sink, broken shower. Stains in the sheets.
Stayed 1 night in Feb 2024
Response from sunny on Feb 8, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sunny on Feb 5, 2024
Thanks for staying with us.

10/10 Excellent

Silvio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from sunny on Jan 22, 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Lea

Stayed 1 night in Jan 2024
Response from sunny on Feb 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from sunny on Jan 16, 2024
hank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2024
Response from sunny on Jan 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price..
Stayed 1 night in Jan 2024
Response from suuny on Jan 9, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

ANDRE RICARDO

Stayed 2 nights in Dec 2023
Response from sunny on Jan 24, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jasmine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from sunny on Jan 8, 2024
Thanks for staying with us

6/10 Okay

Jeffrey

Traveled with family and small children
Liked: Staff & service
The room was nice but didn't have a microwave or a refrigerator and it didn't have a swing pool other then that it was a nice spot
Stayed 1 night in Dec 2023
Response from sunny on Dec 25, 2023
The room was reserved for regular rooms,we have fridge and microwave in deluxe rooms.

2/10 Terrible

Shannon

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from sunny on Dec 21, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

elvis

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from sunny on Dec 21, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 Terrible

Lidia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from sunny on Dec 5, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Carlos

Stayed 1 night in Nov 2023
Response from sunny on Dec 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sushant

Stayed 3 nights in Nov 2023
Response from sunny on Dec 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria de les angeles, Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from sunny on Nov 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roldan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely
Stayed 1 night in Nov 2023
Response from sunny on Nov 6, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Darshan

Stayed 1 night in Oct 2023
Response from sunny on Nov 13, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jennifer

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from sunny on Oct 19, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Jaime

Disliked: Staff & service
My check in was slowly
Stayed 1 night in Oct 2023
Response from sunny on Oct 23, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Brian, New London

Traveled with partner
Liked: Cleanliness, staff & service
No frig or microwave in our room! Lousy TV. OK for a place to sleep.
Stayed 1 night in Oct 2023
Response from sunny on Oct 12, 2023
Room was reserved by guest for the cheapest room and we just have fridge and microwave in the deluxe rooms.

10/10 Excellent

Hugo

Stayed 1 night in Oct 2023
Response from sunny on Nov 1, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Brendan

Traveled with family
Disliked: Amenities, property conditions & facilities
It was ok for the price. Room was reasonably clean but kind of beat up. Had a mini fridge and microwave and bed was comfortable enough. Billboards for adult entertainment next to it as well as a gas station that felt a little sketchy going into at night made me wonder about the area.
Stayed 1 night in Oct 2023
Response from sunny on Oct 9, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Addison. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Crystal

Stayed 1 night in Oct 2023
Response from sunny on Oct 30, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Rebeca

Check in wasn’t great. Room was okay
Stayed 1 night in Oct 2023
Response from sunny on Oct 9, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.