표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1011개 이용 후기 중 428개" "
10 - 훌륭해요
428
평점 8 - 좋아요. 1011개 이용 후기 중 295개" "
8 - 좋아요
295
평점 6 - 괜찮아요. 1011개 이용 후기 중 135개" "
6 - 괜찮아요
135
평점 4 - 별로예요. 1011개 이용 후기 중 78개" "
4 - 별로예요
78
평점 2 - 너무 별로예요. 1011개 이용 후기 중 75개" "
2 - 너무 별로예요
75
8.0/10
청결 상태
8.4/10
직원 및 서비스
7.4/10
편의 시설/서비스
7.8/10
숙박 시설 상태 및 시설
7.4/10
친환경
이용 후기
10/10 - 훌륭해요
Kendrick
2024년 5월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I'm from the Chicago are but moved out of town. This is usually my first choice because of convenience, price, and cleanliness. The staff is always pleasant as well.
Kendrick
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Kendrick,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
4/10 - 별로예요
Joungkun
2024년 5월 23일
Wrong bed size
Joungkun
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Joungkun,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
10/10 - 훌륭해요
Astrid
연인과의 여행
2024년 5월 22일
좋아요: 청결 상태, 직원 및 서비스
Great. Housekeeping doing a FANTASTIC JOB!… room was in excellent condition.
Front desk was very professional and catered to my request for a first floor room close to an exit. Thumbs up
Definitely would consider a repeat stay while on business. Location is close to major needs.
Astrid
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Astrid,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
10/10 - 훌륭해요
Mustafa
2024년 5월 22일
좋아요: 청결 상태
Mustafa
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Mustafa,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
10/10 - 훌륭해요
Dan 님, Stratford
단체 여행
2024년 5월 21일
좋아요: 청결 상태, 편의 시설/서비스
Clean Quiet In the middle of nowhere,
Loved it
Staff were awesome
Dan
2024년 5월에 1박 숙박함
답변 제공: Leticia R- Guest Services 님, 2024년 5월 21일
Dear Dan, thank you for choosing to stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. You have motivated us to work harder and get better with your positive comment. Looking forward to seeing you visit with us again soon and have an even greater experience. Thank you
6/10 - 괜찮아요
Kaycee
2024년 5월 20일
Kaycee
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Kaycee,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
8/10 - 좋아요
Alexsis
연인과의 여행
2024년 5월 19일
좋아요: 청결 상태, 직원 및 서비스
It was good. However, at 1:00am the alarm went off. Also, we heard kids playing at 2:00am. It was hard to sleep.
Alexsis
2024년 5월에 1박 숙박함
답변 제공: Leticia R- Guest Services 님, 2024년 5월 20일
Dear Alexis, thanks for sharing your feedback. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. We do apologize for the shortcoming that you had during your stay and promise to work on making your next stay an enjoyable one. Looking forward to serving you once again, have a wonderful day.
10/10 - 훌륭해요
Bithiah
출장 여행
2024년 5월 19일
좋아요: 편의 시설/서비스
Good Professional Customer Service and Housekeeping!
Bithiah
2024년 5월에 1박 숙박함
답변 제공: Leticia R- Guest Services 님, 2024년 5월 20일
Good morning, Bithiah thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your feedback. We love it when our guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back, thank you.
10/10 - 훌륭해요
Erika
2024년 5월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was absolutely a pleasant stay The courtesy of every single staff member I in counter from the lobby, restaurant and housekeeping member has made my stay absolutely pleasant. Thank you!
Erika
2024년 5월에 3박 숙박함
답변 제공: Leticia R-Guest Services 님, 2024년 5월 10일
Dear Erika, thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your feedback. We love it when our guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back, thank you.
10/10 - 훌륭해요
Donna
2024년 5월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Donna
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 11일
Dear Donna,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
10/10 - 훌륭해요
Eleanor
2024년 5월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick, easy check-in, spacious, clean room.
Eleanor
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 11일
Dear Eleanor,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
2/10 - 너무 별로예요
Suriel
아이를 동반한 가족 여행
2024년 5월 9일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were cockroaches, the room said no smoking And it smelled of marijuana in the room at the entrance of the hotel the ceiling is collapsing for a family I do not recommend it
Suriel
2024년 5월에 1박 숙박함
답변 제공: Leticia R- Guest Services 님, 2024년 5월 10일
Dear Suriel, thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming your back.
6/10 - 괜찮아요
Tamiko
연인과의 여행
2024년 5월 8일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms are outdated and the loud Karaoke will not allow a restful evening. We were awakened by screeching singing a few nights during our stay. The price was more than the actual amenities that we had inagined.
Tamiko
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Tamiko,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
2/10 - 너무 별로예요
Cierra
아이를 동반한 가족 여행
2024년 5월 6일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was disgusting. There were stains on the curtains window/shower that resembled blood stains. There were large red stains on the carpet. The room smelled like smoke. There were mice traps on the floor in the room. Front desk told us they will make a note of this all. The room looked as if it was a crime scene before.
Cierra
답변 제공: General Manager 님, 2024년 5월 6일
Dear Cierra,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
6/10 - 괜찮아요
Ruth
2024년 4월 29일
Smelled like cigarettes
Ruth
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Ruth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
8/10 - 좋아요
Skyler 님, Kaukauna
연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
2024년 4월 28일
좋아요: 청결 상태
Property could definitely use some updates. There is no elevator so if you aren’t able to do stairs, request the first level! Bistro/Restaurant was less than impressive but it was still nice to have an option onsite
Skyler
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Skyler,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
8/10 - 좋아요
Janeen
가족 여행
2024년 4월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it was close to Walmart and lots of parking available. Everything appeared clean.
My room wasn’t ready and I had to wait 45 minutes in lobby. Also room smelled like sweat.
Janeen
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Janeen,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
6/10 - 괜찮아요
Britainey
출장 여행
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had a nasty smell, like must and old cigarettes, it was very stale smelling. They might as well have smoking rooms. No complimentary coffee, besides the one in the room.
Britainey
2024년 4월에 2박 숙박함
답변 제공: Leticia R, Guest Services 님, 2024년 4월 19일
Dear Britaney, thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming your back.
10/10 - 훌륭해요
Elihu
연인과의 여행
2024년 4월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super friendly but outside looks old and dated as do the rooms but overall not bad
Elihu
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Elihu,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
10/10 - 훌륭해요
Aleksei
2024년 4월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
Aleksei
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Aleksei,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
10/10 - 훌륭해요
Mark
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was close to stores and restaurants.
It didn't have a "proper bar". Sold drinks from the same cafe with everything else.
Mark
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Mark,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
8/10 - 좋아요
Donial
연인과의 여행
2024년 4월 10일
좋아요: 청결 상태
Convenient for the short stay. Room was clean, and bathroom water was really hot! Probably the best feature for me. Parking was close and good.
Donial
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Donial,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
10/10 - 훌륭해요
Youssef
2024년 3월 31일
좋아요: 청결 상태
Nice
Youssef
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear Youssef,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
8/10 - 좋아요
Leslie
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is always fantastic!!!!
Leslie
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Leslie,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
2/10 - 너무 별로예요
Kenneth
2024년 3월 25일
별로예요: 직원 및 서비스
Kenneth
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Kenneth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
4/10 - 별로예요
Antonio
2024년 3월 24일
Antonio
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Antonio,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
10/10 - 훌륭해요
Nicole
2024년 3월 22일
Great
Nicole
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Nicole,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
10/10 - 훌륭해요
Destini
아이를 동반한 가족 여행, 가족 여행
2024년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, clean, easy access, quiet 30 minutes from downtown Chicago.
Destini
2024년 3월에 2박 숙박함
답변 제공: Leticia R - Guest Services 님, 2024년 3월 19일
Dear Destini, thanks for sharing your feedback. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. Looking forward to serving you once again, see you soon!
10/10 - 훌륭해요
Sade D
가족 여행
2024년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10 will stay again
Sade D
2024년 3월에 2박 숙박함
답변 제공: Leticia R, Guest Services 님, 2024년 3월 19일
Dear Sade D, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit with us soon and have an even greater experience. Have a wonderful week.
10/10 - 훌륭해요
patricia
2024년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very comfortable
patricia
2024년 3월에 1박 숙박함
답변 제공: Leticia R, Guest Services 님, 2024년 3월 13일
Dear Patricia, thank you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you enjoyed the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and have an even greater experience.
10/10 - 훌륭해요
Junaid
2024년 3월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Junaid
2024년 3월에 1박 숙박함
답변 제공: Leticia R, Guest Services 님, 2024년 3월 13일
Hi Junaid, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and having even greater experience.
6/10 - 괜찮아요
Shannon
출장 여행, 반려동물 동반 여행
2024년 3월 12일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shady and scary area , hotel smells and is outdated! My keys didn’t work as soon as I got them and continued not to work! Not enough staff always had to wait at the desk and no one was there. Saw police and detectives each day I was there. Walls are extremely thin heard people talking through them! The bed was awful , pillow extremely hard like bricks. Got a king suite and was a normal room at any another hotel. You get what you pay for that’s for sure
Shannon
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Shannon,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
8/10 - 좋아요
Lisa
2024년 3월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The restaurant was closed.
Lisa
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Lisa,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Luke
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is awesome!
Luke
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Luke,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Nicole
2024년 2월 29일
It’s my favorite
Nicole
2024년 2월에 7박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Nicole,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
10/10 - 훌륭해요
Leslie
2024년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thoroughly enjoyed my stay…
Leslie
답변 제공: General Manager 님, 2024년 2월 28일
Dear Leslie,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
8/10 - 좋아요
Menaka
2024년 2월 23일
좋아요: 객실의 편안함
Very nice
Menaka
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 24일
Dear Menaka,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
10/10 - 훌륭해요
Angel
2024년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great all the way around
Angel
답변 제공: General Manager 님, 2024년 2월 24일
Dear Angel,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
6/10 - 괜찮아요
Bernardo Argueta
2024년 2월 22일
Bernardo Argueta
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Bernardo,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
8/10 - 좋아요
tracie
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스
tracie
2024년 2월에 2박 숙박함
답변 제공: LR. GUEST SERVICES 님, 2024년 2월 21일
Hello Trecie, thanks for staying with us. We are happy to know that you had an enjoyable stay with us and appreciate your feedback. Looking forward to seeing you again.
10/10 - 훌륭해요
Glenda
가족 여행
2024년 2월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Glenda
2024년 2월에 2박 숙박함
답변 제공: LR. GUEST SERVICES 님, 2024년 2월 19일
Dear Glenda, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit with us soon and have an even greater experience.
4/10 - 별로예요
Kelly
2024년 2월 13일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Trip ruined!!!
Have stayed here in the past & it was ok, but it was during the week.
Over the weekend it was crazy. Kids running in the halls, screaming, TV’s so loud we couldn’t sleep at all. We left at 5:00am. Trip ruined due to other very rude customers
Kelly
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Kelly,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
10/10 - 훌륭해요
Kenneth
2024년 2월 13일
Kenneth
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Kenneth,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
8/10 - 좋아요
Jim
2024년 2월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Looking Forward to Coming Back
All Good, I'm a return customer
Jim
2024년 2월에 7박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear Jim,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook . We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
4/10 - 별로예요
Kelly
2024년 2월 12일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Just ok.
Could not sleep at all because kids were running up & down the hall & the peoples tv in the next room was blaring all night.
Kelly
2024년 2월에 1박 숙박함
답변 제공: LR Guest Services 님, 2024년 2월 12일
Dear Kelly, thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back.
10/10 - 훌륭해요
Felicia
연인과의 여행, 가족 여행
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. The staff is great. The property was clean parking free. They have a continental breakfast but it’s not free but that was OK. At least they offer something I had a great time.
Felicia
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Felicia,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2024년 2월 8일
좋아요: 청결 상태, 객실의 편안함
Clean property, smelly carpet!
Clean, Front desk check in was normal. The room smelled bad, I mentioned it to the front desk upon check out. When I showered, steam revealed massages on the bathroom mirror, a bit creepy and also tells about housekeeping ATD.
실제 이용하신 고객
2024년 2월에 2박 숙박함
답변 제공: Guest Services Supervisor 님, 2024년 2월 8일
Hello, thanks for staying with us. We have seen your review, and we will check on this stuff you have mentioned. We will also pass this review to our housekeeping and maintenance staff.
10/10 - 훌륭해요
Glenda
아이를 동반한 가족 여행, 출장 여행
2024년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older hotel but really clean. The staff is very friendly and helpful. My family and I extended our stay. The price was extremely fair.
Glenda
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Glenda,It was great to have you staying with us at Clarion Inn Elmhurst - Oak Brook and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
10/10 - 훌륭해요
Glenda
가족 여행
2024년 2월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really good experience. 👍
Our stay here was great, staff was friendly and helpful. We had a 4 day stay. The price was reasonable, i will definitely use them again.
Glenda
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Glenda,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook . We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
10/10 - 훌륭해요
Rafael
2024년 2월 4일
Rafael
2024년 2월에 1박 숙박함
답변 제공: L.R Guest Services 님, 2024년 2월 5일
Thanks for staying with us. We are happy to know that you had an enjoyable stay with us and appreciate your feedback. Looking forward to seeing you again.