실내 수영장

코트야드 바이 메리어트 시카고 디어필드 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 736개 이용 후기 중 369개" "
평점 8 - 좋아요. 736개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 736개 이용 후기 중 75개" "
평점 4 - 별로예요. 736개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 736개 이용 후기 중 38개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Yoshiki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good experience.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Yoshiki, it's wonderful to hear you had a very positive experience at Courtyard Chicago Deerfield. We continually strive to provide excellent service and it seems we met that mark during your stay. We are looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Guadalupe

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was very pleasant and hotel was very nice.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Guadalupe, it's delightful to know your stay at the Courtyard Chicago Deerfield was a pleasant one and you found our property to be very pleasing. We thank you for taking the time to share your thoughts and look forward to hosting you again in the future.

10/10 - 훌륭해요

louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property. Welcoming and helpful checkin experience and immaculately clean room
답변 제공: Customer Service 님, 2024년 3월 31일
Louis, your delightful feedback on your recent stay at the Courtyard Chicago Deerfield is much appreciated. It's an honor to know that our warm reception and the cleanliness of your room exceeded your expectations. We hope to see you again soon for another excellent stay.

10/10 - 훌륭해요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Carolina, thank you for your high praise! We're thrilled you had a great experience with our wonderful team members at Courtyard Chicago Deerfield. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Jordyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Thank you for the amazing rating, Jordyn!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Courtyard Chicago Deerfield soon!Thanks again for leaving your feedback!

10/10 - 훌륭해요

Steven w

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints for our 2 day stay enjoyed except for the $11.50 breakfast burrito was not good at all!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Steven, it's splendid to know you relished your time at the Courtyard Chicago Deerfield across two wonderful days. We appreciate your comment about the breakfast item and always aim for excellence across all culinary endeavors. We'd be delighted to welcome you back, and hopefully further enhance your dining experience.

10/10 - 훌륭해요

Brandy 님, Bloomington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that it’s not in the middle of everything but a short drive to attractions.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Brandy, thank you for sharing your experience at Courtyard Chicago Deerfield. We're delighted that our location provided the perfect balance of tranquility and convenience for your stay. We appreciate your positive feedback and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Gina

좋아요: 직원 및 서비스
Staff was professional and nice. Property needs a spruce. Mattress was terrrible! One of the most uncomfortable beds I have had at a hotel. And the bedding felt overused. Not a great place for a comfy good night sleep.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Gina, we appreciate your candid feedback. It's great to know our team members demonstrated professionalism and kindliness during your stay. We regret, however, that you found our property could do with some rejuvenation and that the comfort level of your bedding didn't meet expectations. Assuring quality sleep environments is a top priority, and we'll certainly review your comments to address these aspects more effectively. Your input will help us improve, ensuring we provide all guests with an enhanced stay in future.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 편의 시설/서비스
Very nice staff meet all our needs
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Amanda, thank you for sharing your positive experience at Courtyard Chicago Deerfield. We're delighted to know our dedicated team members were able to effectively cater to your needs, resulting in a memorable stay. We look forward to serving you again in the future.

10/10 - 훌륭해요

Kelsie

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Kelsie, thank you for sharing your high rating for Courtyard Chicago Deerfield. We're thrilled to know we met your expectations and hope to welcome you back in the future for another exceptional stay.

6/10 - 괜찮아요

Elsie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location was ideal for us, the pool was nice and warm, and the lovely staff. It's evident that the hotel is cutting back .
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Elsie, it's great to hear you enjoyed our warm pool and found our location ideal. Your kind words about our team members are truly appreciated. It's key to us that we ensure all guests have the best experience possible. Thus, feedback like yours regarding the overall condition of the hotel is valuable. We strive to constantly evolve and improve our offerings. We hope to have another chance to serve you in the future.

10/10 - 훌륭해요

nicole

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Nicole, thank you for sharing your positive experience. We're delighted to know that your stay at Courtyard Chicago Deerfield met your expectations. We're looking forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Milexis

2023년 12월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Milexis, it's delightful to hear you had a stellar experience at Courtyard Chicago Deerfield. It's guests like you that make our commitment to exceptional service worthwhile. Here's to welcoming you again in the future. Thank you for choosing us!

10/10 - 훌륭해요

Peter Augustus 님, Skokie

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Thank you for the perfect rating, Peter!We are very pleased to hear that you had a wonderful stay at Courtyard Chicago Deerfield. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 - 훌륭해요

ZAYDA

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best customer service
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Zayda, thank you for recognizing our commitment to outstanding service at Courtyard Chicago Deerfield. We're thrilled to hear your stay was enjoyable. Our team members will be glad to hear of your positive review. We're eagerly looking forward to your next visit!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
Sandra, it's wonderful to see your perfect score for Courtyard Chicago Deerfield! It seems you had an enjoyable stay with us. We are looking forward to welcoming you back on your next trip.

10/10 - 훌륭해요

svena

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Svena, thank you for taking the time to rate your recent stay at Courtyard Chicago Deerfield. We're thrilled you enjoyed your experience. Your positive feedback encourages us to continue providing top-notch service to our esteemed guests. We look forward to welcoming you back on your next visit to Deerfield.

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up for the hotel staffs!
Staffs were very professional and respectful to the guests. The rooms were cleas and the beds were comfy. My only complaint is there are no elevators which can be difficult to drag heavy luggage to the upper floor via stairways.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 8일
Matthew, we appreciate noticing the professional demeanor of our team members and the cleanliness of our rooms at Courtyard Chicago Deerfield. We're glad to hear you found our beds comfortable as well. Your comment about the challenge of carrying luggage upstairs has also been noted. We're continually looking to enhance our guests' experiences and will consider this facet moving forward. Hoping to host you again in the future.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are a family who needs 3 beds. This suite was just right for us, with a particularly comfortable kitchen area next to convenient table that pulls out from the desk. We liked the pool, nice temperature in a pleasant room. The only downsides were lack of places to hang towels and wet swimsuits, and doors (room entrance and exterior side doors) that were stiff to open and didn’t always close completely behind us.
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 5일
Rebecca, it's great to hear that the Courtyard Chicago Deerfield suited your needs and provided comfort for your whole family. We're glad you enjoyed the kitchen area and pool environment. We've taken note of your feedback regarding the towel hanging space and door functionality and will certainly look into improving these aspects. Your insights are crucial to enhancing our guest experience. We can't wait to welcome you back for another pleasant stay.

8/10 - 좋아요

Tamera

좋아요: 직원 및 서비스, 객실의 편안함
The entire hotel smelled like weed. It’s a non smoking hotel yet it didn’t smell like one. It was clean otherwise.
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 22일
Tamera, thank you for sharing your experience at Courtyard Chicago Deerfield. We're glad to know that you found our posh hotel well-kept. Regarding the unusual smell you noticed, our team takes all measures to ensure that guest standards are strictly maintained. Your feedback, however, has been noted and addressed to ensure an improved experience. We hope to welcome you back in the future, offering the premium experience our guests have grown to expect from us.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
Ok if traveling by yourself.
The hotel was clean, but what they called a queen bed was clearly a fullsize. And when it says sleeps 5 (a stretch if we are talking about adults), why only have 3 towels in the room? And we requested more, but they were never delivered. Additionally, we paid for breakfasts with our room, but were told there were none when we showed up. Overall, the hotel was clean and safe, but we did not get what we paid for.
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 13일
Greetings, we appreciate your feedback. It's good to know that you found our property clean and secure. However, we regret to hear about the misalignment between expectations and reality, specifically about bed size and the provision of towels. We understand your disappointment regarding the delivery of requested items and the breakfast situation, as well. These concerns will be addressed promptly to ensure a finer experience for our guests in the future. We hope to have the chance to serve you better.

2/10 - 너무 별로예요

jim

My stay begins on Monday 11/13.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 12일
Jim, it seems there may be a misunderstanding as your review implies an upcoming stay. Please return to share your experience after your visit so we can get a sense of how well we met your expectations. Best wishes for your upcoming stay.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s great
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 8일
Nicholas, it's splendid to hear you had a wonderful experience at the Courtyard Chicago Deerfield. We appreciate your positive feedback and hope to see you again soon for another fantastic stay.

10/10 - 훌륭해요

Lessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was great
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 23일
Lessie, thank you for your stellar review! We're thrilled to hear that your stay at Courtyard Chicago Deerfield was a wonderful one. Your kind words are greatly appreciated and we look forward to the opportunity to accommodate you again in the future.

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 24일
We appreciate the feedback, Scott.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, Quiet and Comfortable
This property appeared to be brand new, and the free breakfast was delicious.
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 22일
Philip, thank you for your review. At Courtyard Chicago Deerfield, we take pride in our fresh, modern premises and we're thrilled to hear that you enjoyed it. It's also great that you appreciated our complimentary breakfast. We can't wait to welcome you back for another positive experience.

10/10 - 훌륭해요

Myra 님, Milton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean, well maintained and in a safe neighborhood. Room was very clean, bed was very comfortable, overall I would say this was an enjoyable stay. The best feature though was the staff. Every person I dealt with was amazing! Super friendly, helpful, and made me feel very welcome. The staff was 10/10!!
답변 제공: Customer Service 님, 2023년 10월 19일
Myra, it's fantastic to hear that your stay at the Courtyard Chicago Deerfield was an enjoyable one. We pride ourselves on offering a clean and comfortable environment for our guests and it's wonderful to hear that your stay reflected this. We're particularly delighted to hear our amazing team members made your stay extra special. Their dedication to service and friendliness truly sets the tone for a remarkable stay. We're thrilled to receive your wonderful feedback and look forward to your next visit.

10/10 - 훌륭해요

Rod Anne 님, Las Vegas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and nice room! They let us checked in early too!
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 12일
Rod, thank you for your generous comments about Courtyard Chicago Deerfield. We're thrilled to hear that you appreciated our accommodating team members and comfortable rooms - and that we were able to facilitate a convenient early check-in for you! We look forward to the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

MARGARET

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are spacious very comfortable
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 10일
Margaret, it brings us joy to hear your feedback regarding the comfortable and expansive rooms at the Courtyard Chicago Deerfield. We do our utmost to provide a pleasant stay for our guests, so your positive words mean a lot to us. We can't wait to welcome you back for another great experience.

8/10 - 좋아요

Holly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Area was clean and nice. Only one trash can in room ver small no garbage bags. No exhaust fan in bathroom. No microwave. Just some odd things we noticed. Thank you
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 10일
Holly, it's great to hear you found the Courtyard Chicago Deerfield clean and welcoming. We're sorry if some elements were not up to your expectations. Your comments about the amenities have been taken into account to ensure future guests have everything they need. Thank you for sharing your insights and we hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Daniel Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 10일
Thanks for the perfect rating, Daniel! We can't wait to see you again soon for another amazing experience at Courtyard Chicago Deerfield. Have a great day!

8/10 - 좋아요

Cathy 님, Columia

좋아요: 숙박 시설 상태 및 시설
We had a difficult time opening the door. The door tended to stick. You really had to push it hard to open. Otherwise, all was fine.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 2일
Cathy, thank you for staying with us at Courtyard Chicago Deerfield and sharing your feedback. We regret hearing about the challenge you faced with the door; rest assured, our team members are working to ensure every detail is in order. It's indeed pleasing that aside from this, you found everything satisfactory. We look forward to hosting you again and giving you an even more positive experience.

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice area and building is clean. amenities were perfect
2023년 9월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 9월 23일
Thanks for sharing this perfect rating, Andy!We're thrilled to hear you enjoyed your stay at Courtyard Chicago Deerfield! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 18일
Mark, it's wonderful to see your five-star rating for Courtyard Chicago Deerfield! We trust you had a memorable stay and hope to welcome you back for another excellent experience. Thanks for taking the time to share your feedback, have a great day!

10/10 - 훌륭해요

Brady

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 16일
Brady, it's always encouraging to hear such wonderful feedback. We're thrilled your stay at Courtyard Chicago Deerfield exceeded your expectations. We can't wait to serve you again on your next visit!

10/10 - 훌륭해요

nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 9월 15일
Nancy, it's wonderful to see you had a five-star experience at Courtyard Chicago Deerfield! We're delighted you enjoyed your stay and hope to serve you again in the future.

10/10 - 훌륭해요

Mary 님, Circle Pines

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful courtyard, very comfy beds, and super helpful staff!
2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 9월 13일
Mary, we're thrilled to hear you appreciated the beautiful courtyard at Courtyard Chicago Deerfield! We're also glad you found our beds exceptionally comfortable, and our team members made a positive impact on your experience. Your feedback is greatly valued and we hope to welcome you back again soon.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An older property, it is well maintained, comfortable, and affordable. It has two levels, yet no elevator access to the second floor
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jersey

단체 여행
좋아요: 편의 시설/서비스
The lighting and outlets needs attention. Our main light flickered on like a strobe light, and the wall outlet shorted out my charger box/cord and melted it. Thankfully nothing was plugged in at the time, but scary thing is I was gone all day and it could have caught on fire. The outlets by the headboard was loose and kept falling out and would barely charge anything. The fridge froze everything. There’s not a vent in the bathroom. However the staff were great and there was no other complaints!
2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 9월 5일
Jersey, we appreciate your decision to choose the Courtyard Chicago Deerfield and sharing your experience. Your feedback regarding certain aspects of your room, such as the electrical features and the fridge, is alarming, and we assure you that we take such matters seriously. Safety is paramount for us, and we'll make sure to address these immediately to rectify any issues.We are encouraged to hear your positive remarks regarding our team members, and we're glad that they made a positive impact on your stay. Thank you once again for bringing these matters to our attention. We hope to serve you again in the future, providing the high-quality experience you expect and deserve.

8/10 - 좋아요

Levi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy beds
2023년 8월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 8월 30일
Levi, we're glad the comfort of our beds at Courtyard Chicago Deerfield added to the satisfaction of your stay. We hope to have the pleasure of welcoming you back soon.

8/10 - 좋아요

SING NAM 님, Arcadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location with good rate to access to our preferred restaurant before next day flight from ORD.
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 28일
SingNam, thank you for choosing Courtyard Chicago Deerfield for your stay. We're thrilled you appreciated our strategic location and competitive rates. It sounds like our vicinity to your preferred restaurant added to the convenience of your stay. We hope you had a wonderful flight and look forward to welcoming you again soon. Safe travels!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Quiet hours would be nice
Load neighbour playing music until after midnight. Did turn down music as requested by hotel staff but could still hear the booming through the walls. Staff courteous but perhaps quiet hours after 11pm would further increase the likelihood of a good review.
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 28일
We appreciate your feedback regarding the noise level during your stay. Our team is devoted to aiding all our guests and we are glad to hear action was taken, albeit not to the extent you'd have preferred. We take your suggestion to establish quiet hours after 11pm seriously and will consider it for future improvements. We hope you'll consider staying with us again in the future.

6/10 - 괜찮아요

Kinnyetta

Picked the property because the shuttle service was free and convenient. However there was no one to run the shuttle service so we spent $60 on Ubers.
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 28일
Kinnyetta, thank you for sharing your experience. It's unfortunate to hear that the complimentary shuttle service did not meet your expectations. Please be assured that continuous improvements are at the heart of what we do, and we will strive to ensure that all our amenities function seamlessly. We hope this incident won't deter you from considering us for future stays.

10/10 - 훌륭해요

Valeska

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only issue I had was there was a weird smell in room. May have been the carpet. Wasn't overwhelming Oh and no exhaust fan in bathroom was a little unusual
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 29일
Valeska, we appreciate your excellent rating and feedback. It's regrettable to hear about the peculiar scent in your room and your remarks regarding the bathroom. Rest assured, the Courtyard Chicago Deerfield team is constantly striving to improve guest comfort. We hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

Tamara

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is great for the price you pay
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 26일
Tamara, thank you for recognizing the value provided by Courtyard Chicago Deerfield. We take pride in offering top-notch service and amenities at an affordable rate! Looking forward to welcoming you back for another memorable stay.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 27일
Thanks for the amazing rating, Mike!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Chicago Deerfield!

10/10 - 훌륭해요

Grisele

2023년 8월에 4박 숙박함
답변 제공: Customer Service 님, 2023년 9월 15일
Thank you for the great rating, Grisele!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Chicago Deerfield! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 - 훌륭해요

H Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 25일
Thank you for the fantastic rating, H!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard Chicago Deerfield! We can't wait to see you again soon.

2/10 - 너무 별로예요

Jack

2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 24일
We appreciate your feedback, Jack.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

6/10 - 괜찮아요

Janet

2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 22일
We appreciate you leaving your feedback with us, Janet.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.