1 개의 침실, 고급 침구, 필로우탑 침대, 책상
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우드스프링 스위트 시카고 애디슨 여행 후기

2.5 out of 5
우드스프링 스위트 시카고 애디슨
991 E. Lake Street, Addison, IL

이용 후기

6.0
평점 10 - 훌륭해요. 184개 이용 후기 중 46개" "
평점 8 - 좋아요. 184개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 184개 이용 후기 중 26개" "
평점 4 - 별로예요. 184개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 184개 이용 후기 중 54개" "

7.0/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

3.4/10

친환경

이용 후기

6/10 - 괜찮아요

Kevin

2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Loay

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Loay

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Rude staff and a lot was missing in my room…
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Loay

Staff is rude, my room didn’t have a couch, garbage bins, or even enough towels. I didn’t have soap or little shampoo bottles. It was quite possible the worst hotel I’ve ever stayed at. The manager is unbelievably rude and talked to me like I was a child who was in trouble.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Tekisha

2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Leidy

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Andrea

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Krista

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property
2024년 3월에 1박 숙박함
답변 제공: Leslie F 님, 2024년 5월 5일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Andrea

2024년 2월에 1박 숙박함
답변 제공: Leslie f 님, 2024년 5월 5일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Macario

좋아요: 청결 상태
Yes
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Andrea

2024년 2월에 2박 숙박함

8/10 - 좋아요

Abdullahi

좋아요: 청결 상태, 객실의 편안함
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Mike

별로예요: 청결 상태, 객실의 편안함
Extremely disappointed
I booked a reservation through Hotels.com and when i drove all the way over there....the office was closed and couldn't even check-in!!! And did not receive a refund...in fact both the hotel and Hotels.com refused to refund me because of policy!!! I will never stay there because of that and not to mention...the parking lot wasn't plowed, barely any lighting and looked very dirty
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

abdul

출장 여행
별로예요: 청결 상태, 객실의 편안함
bad experience
not clean,and staff is rude
2023년 12월에 9박 숙박함

2/10 - 너무 별로예요

Mattianna

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Hugo

2023년 12월에 1박 숙박함

8/10 - 좋아요

Ashley

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Damjan

2023년 10월에 2박 숙박함

4/10 - 별로예요

Rolando 님, Sterling

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Davantae

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
The front desk lady. She is short and mean! Jus rude for no reason.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Tirso

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Mateo

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Domingo

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Josselin

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Thomas

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
The property seemed to be fairly new, however the rooms were not well kept. The first room smelled like cat urine. The bath was minimal setup. The second room was plain with no remote for the TV and there was what looked like cleaning solution that was spilled on the floor at the bath and dried up. The wasn't a shower curtain in the bath and not even a cup to rinse your mouth or get a drink. The bath had a wash cloth and a bath towel. I guess they don't use hand towels. At 10PM they leave the lobby closed. When i left at 7AM everything was locked down and a box was there to put the pass card. Never Again!!
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

James

출장 여행
What a joke !!
Don't clean rooms until you've been there 14 days !! When I finally hit the 14 day limit and asked for the cleaning, they still did not do it the following day. made me wait another day . Why ? 16 days before a cleaning ? They hand out toilet paper like it's made of gold. have to go to office because they only give one roll at a time. Have to trade in towels if you want clean ones. The day I had to leave, they hassled me every 5 minutes after the 11:00am check out time, even though the place was empty and there was no need for pushing me. I stayed there 3 weeks but they couldn't give me an extra 40 minutes to move everything out ? This place is a joke with clowns for staff members. No ice machine. It took 3 days to get the service guy to address the remote not working - by that time I had already taken the one out of the gym to use in my room.
2023년 9월에 4박 숙박함

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 객실의 편안함
Seriously ? You only clean the rooms every 14 days ?? You don't leave an extra roll of toilet paper? Who goes 14 days with one roll? Then you have to beg for another roll at the front office like it's made of gold ? They clowns attending the office are more interested in carrying on conversations with others, while we have to stand there and wait for them to finally get around to help us? My remote did not work the day i arrived, could not change a channel on the TV. Went to the office. They said "the guy will fix it as soon as he comes downstairs after his break". An hour later, I went into the exercise room and took the remote from there and left my piece of crap in the gym. Two days later, someone came in and left a new remote. TWO DAYS LATER ?? No ice machine. Only get 2 towels and two washcloths (they must be made of gold too!!) - asking for clean ones seems like a real sacrifice for the office staff. Basically, your hotel sucks big time. Worst 3 weeks stay of my life.
2023년 8월에 7박 숙박함

2/10 - 너무 별로예요

Haydee

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No control for tv. Not clean.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Liz

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This place was simple. No frills. It is not located by much, but it is super convenient to the highway. The woman at the desk was friendly. Don’t expect much other than a clean place to sleep. The people staying there were also very friendly. Overall, not bad at all.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Eeron

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I DONT RECOMMEND THIS HOTEL FOR ANY TYPE OF BOOKINGS. Property is a complete mess. It took me 30 mins to initially check-in, just to come find the room smelling like cigarettes. Although its a non-smoking hotel. They gave me a second room but it was filthy, like the previous people had just left. They gave me a third room and it smelled like curry. All that took a total of 1.5 hrs. I just had to leave after that, thanks to expedia for looking for a different place for me.
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

lukasz

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had cacroaches !! hotel did not fully refund me !

10/10 - 훌륭해요

MARILYN

좋아요: 청결 상태
Nice.
2023년 5월에 11박 숙박함

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will never ever stay there again. No hand towels, dirty, seedy people all over, no Kleenex or hair dryer. Awful
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Maria Paula

2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Mohit

출장 여행
별로예요: 청결 상태, 객실의 편안함
Bad experience of Hotel Industry
Staff rude behaviour, i never seen this kind of behaviour in the hotel industry. In the room missing the accessories as shown your on website
2023년 4월에 7박 숙박함
답변 제공: Hotel Representative 님, 2023년 5월 8일
Thank you for reviewing your recent stay with us. We regret that the service and amenities were not to acceptable levels during your stay. We continue to try to improve our guest experience and value feedback such as yours. We hope to see you again so we can show you what we are truly capable of!

2/10 - 너무 별로예요

Cassandra

별로예요: 청결 상태, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Jamesanthony

좋아요: 청결 상태, 객실의 편안함
Liked my room
Was nice and quiet, we spent a lot of time connecting
2023년 4월에 1박 숙박함

4/10 - 별로예요

nick

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel was really clean, but there isnt an ice machine, no tissues, in the room, no shampoo, the bedframe was wicked sharp, cut my leg open, no staff, key cards didnt work after 24 hours, no hair dryer in the room.
2023년 4월에 2박 숙박함

4/10 - 별로예요

Herbert

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Atanas

출장 여행
좋아요: 청결 상태, 객실의 편안함
Ta-Tasha!
Tasha is the best! Helped me with everything I needed. Resolved all my issues I had with Hotel.com payment.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Stefan

출장 여행
Not recommended!!!
The facility is made for long stays. It has a kitchenette and fridge in every room. But no utensils! If you actually want to use the stove, you have to bring your own cookware, or BUY it at the facility! There is no option to just borrow anything. Everything costs extra: internet at a reasonable speed, fresh towels, room service, nothing is included! You can’t even have anything like Amazon delivered to the front desk! They will turn it down and send it right back! First and last time I stay at this place!
2023년 2월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Would not return and would not recommend.
Basic sheets, toiletries, no frills no thrills whatsoever. Then someone came to check the toilet for a leak and sprayed the room for pests... there was no prior notification and there was no follow up afterwards.
2023년 2월에 5박 숙박함

6/10 - 괜찮아요

Mario

가족 여행
별로예요: 청결 상태, 객실의 편안함
2023년 1월에 28박 숙박함

6/10 - 괜찮아요

Jorge

2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Titiana

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No tissue & cold in the room

10/10 - 훌륭해요

Agata

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent service
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Missing items
Didn't have shower curtain when checked in. Didn't notice until morning and found out no one would be there until 9 am. No soap, shampoo or TV remote on check in either.
2022년 10월에 4박 숙박함
답변 제공: General Manager 님, 2022년 12월 13일
We apologize for your experience and love the opportunity to make it right, please call the hotel and speak to the manager.

8/10 - 좋아요

Matthew

가족 여행
The hotel was in good condition. The room floor was not clean. We were a little surprised that it came with a kitchenette but did not have pots and pans. Also, wi-fi was soso
2022년 10월에 8박 숙박함
답변 제공: General Manager 님, 2022년 12월 13일
We apologize for your experience and would love the opportunity to make it right, please call the hotel and speak to the manager.

8/10 - 좋아요

Danielle

연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed her for a week… hotel overall is good. We were on the first floor so lots of movement in and out. Lots of wild life outside if you have a dog.
2022년 10월에 7박 숙박함

2/10 - 너무 별로예요

Sherley

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
When I arrived for check in the alarm in the main lobby was constantly beeping and continued throughout the night. (Thank goodness I was not placed on the first floor.) The rooms were clean, however, there was way, way, wayyy too much cleaning products used. I checked in and dropped of my items before attending an event and my hair reeked of cleaning products. Not to mention I was in the room for less than 5 minutes. Though the hotel looks new, it was built poorly. The bathtub in my room would make noise. Also, bring your own toiletries. They don't even offer hand soap to wash your hands. All this aside, the most frustrating part of all was I received a phone call at 9:00am the day of check out and the representative asked us if we were checking out that day and what time we planned to depart (although check out time was obviously at 11:00am). But worst of all, then between 9:30-10:00am, an employee literally knocked on our door and asked us when we were checking out. Very disruptive to our stay.
2022년 10월에 1박 숙박함