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"Excellent service. Nice clean property. "

"Family of 3 adults. Not a quiet area so if that’s something you want this is not the place. Shopping and dining options all walkable. Don Quijote around the corner, hotel is right across Kabukicho tower. About 7 blocks from JR Shinjuku station, and other train stations around. Hotel rooms are small: booked two double rooms, 2 stayed on one and 1 stayed on other. Hotel accommodated rooms next to each other. For 2 people is ok. Bathroom size is ok comfortable. Shower pressure lovely. They provide shampoo conditioner and liquid soap. Toothpaste and toothbrush. Slippers and pijamas. Beds and pillows on there harder side but comfortable, I slept perfectly. A/c temperature controlled in the room, perfect. Lounge for drinks lovely, we didn’t booked with the lounge included, but you can walk in and order and pay. First time in Tokio and this hotel filled my expectations. Thank you! Staff friendly and helpful. Hotel restaurant good, breakfast plenty some western options, salad bar, desert bar, and local options too. Coffee, juice. Thank you Hotel Gracery Shinjuku. Will stay again and recommend!"

"Very conveniently located, close to transportation and shops. Staff are very friendly."

"A great way to spend the night before departure."

"Convenience and professional and friendly staff"

"Extremely friendly staff, lovely and clean rooms, located in a nice, accessible part of Shinjuku. Would highly recommend"

"Highly recommend!"

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"This was our second stay at this hotel. Overall, we are happy with the hotel, location, and close proximity to the train station. We enjoy the view of watching the trains at nights instead of looking over Skytree which was another room option."