로비

하워드 존슨 바이 윈덤 클라크스빌 테네시 여행 후기

2 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 80개 이용 후기 중 18개" "
평점 8 - 좋아요. 80개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 15개" "
평점 4 - 별로예요. 80개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 18개" "

6.4/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

2/10 - 너무 별로예요

MUTHUKUMAR

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Broken safety lock Dirty bed sheets Broken bath tub
2024년 3월에 1박 숙박함
답변 제공: pl 님, 2024년 4월 6일
Thank you for your review, we do apologize for the inconvenience you experienced, we did ask to switch your rooms at the time you told our front desk about your room, however you stated you and your family were very tired and did not want to switch rooms.

2/10 - 너무 별로예요

Chu

2024년 2월에 1박 숙박함
답변 제공: pl 님, 2024년 4월 6일
Thank you for your review.

2/10 - 너무 별로예요

Cindy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The WiFi was intermittent to the point you could not watch tv or be online. Bathroom light switch had to jiggle it to get it to turn on. Water continuously ran non stop; wouldn’t turn off.
2024년 2월에 2박 숙박함
답변 제공: pl 님, 2024년 3월 6일
Thank you for your revie., I do apologize on behalf of our hotel I will be speaking with our maintenance man in regards to the light and the water. We are in the process of fixing our internet now.

4/10 - 별로예요

Anna

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not the best experience. Slow check in process. Bed was hard. Large stain on comforter. Thermostat was broken so we couldn’t adjust temp. Bathroom was filthy. The first guy we talked to at front desk wouldn’t allow us to have a late check out. He also told us it wasn’t an option for us to change our room. We had to be on the second floor with no elevator and carpeted floors instead of wood. The second guy we spoke with did help us get late check out. Overall would not recommend.
2024년 1월에 1박 숙박함
답변 제공: pl 님, 2024년 2월 5일
Thank you for your review, we appreciate your feedback and thank you for understanding our situation as we spoke on the phone.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We got here really late, about 130 am. The staff was really friendly. However, the place smelled like weed. We got to our room and it reeked like B.O.. we requested a different room and they gave us one. So we get in the room and there was blood on the bed sheets on one bed. Bugs, hair, feces, crumbs, dirty and just nastiness all over. Sticky remote, and floors. There was someone very clearly high on something in the hallway. Their excuse was "we r working with housekeeping to improve this issue" which i see is in many responses from them in the review section for months. I was offered no refund for my stay. When i asked I was told "you should have left if u didn't like it here" It was memorial day weekend, there wasnt anywhere else to go, so I bought cleaning supplies and cleaned the room myself.
2023년 5월에 3박 숙박함
답변 제공: pl 님, 2023년 11월 13일
Thank you for your review however, since you are anonymous we cannot look into this matter to see if there was any issue, and since it was in May and you are just reviewing this now.

8/10 - 좋아요

carmen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
답변 제공: pl 님, 2023년 11월 13일
Thank you for your review, we appreciate your business.

8/10 - 좋아요

Paula R 님, Dover

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walls are thin in this older property. Breakfast wasn't what I expected.
2023년 10월에 2박 숙박함
답변 제공: pl 님, 2023년 11월 13일
Thank you for your review, we are an older hotel and the walls are thin, our breakfast is just a continental breakfast.

10/10 - 훌륭해요

Arnold

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a good hotel it’s very clean and they are friendly people
2023년 10월에 1박 숙박함
답변 제공: pl 님, 2023년 11월 13일
Thank you for your review, we appreciate your business.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Ruhige Lage
Das motel ist an einem ruhigen ort. Das eine bett quiekte gehörig und sollte ersetzt werden.
2023년 9월에 1박 숙박함
답변 제공: Pl 님, 2023년 10월 4일
Thank you for your review, we appreciate your business.

6/10 - 괜찮아요

Jonathon

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Great staff
The staff are so nice and helpful!
2023년 9월에 1박 숙박함
답변 제공: Pl 님, 2023년 9월 19일
Thank you for your review, we are glad to hear you found our staff to be nice and helpful.

10/10 - 훌륭해요

Patricia

2023년 9월에 2박 숙박함
답변 제공: Pl 님, 2023년 9월 19일
Thank you for your review, we appreciate your business and for taking the time to give us a review.

6/10 - 괜찮아요

Desumba

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Bed
2023년 9월에 1박 숙박함
답변 제공: Pl 님, 2023년 9월 16일
Thank you for taking the time to review us, we appreciate your business.

2/10 - 너무 별로예요

Charles

별로예요: 편의 시설/서비스
No plug for cell phone charging 2. Tv mounted 8 ft. In the bedroom wall and it was disappointing when trying to watch sports. 3.Two tables in my bedroom and no couch or lounge chair. 4. Side exit door jammed and could be considered a fire hazard. 5. Painters ladders left erected with plank between two ladders. 6. Washer and dryer horrible conditions.
2023년 9월에 3박 숙박함
답변 제공: Pl 님, 2023년 9월 5일
Thank you for your review, in regards to the TV it is standard height for required TV mount, There is a desk with a chair in the room and a round table with two chairs to sit on, we are not required to have any couches in our rooms. We are in the process of finishing our painting on the outside of the building, however I will speak to the painting crew in regards to this matter. I will also be speaking to our maintenance in regards to the side door, and I will be speaking to the housekeeping staff in regards to washer and dryer not being clean.

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: PL 님, 2023년 8월 23일
Thank you for your review, we appreciate your business.

2/10 - 너무 별로예요

Lymarie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom floor and the shower had hairs probably from the previous guests. The floor, the furniture filty and dusty. The mirror in the roon had a lipstick graphite. The room was not clean properly prior ardval/check in.
2023년 8월에 1박 숙박함
답변 제공: PL 님, 2023년 8월 18일
Please accept our apologies in regards to this matter, we want our guest to be happy and comfortable with there stay. I will be doing retraining with our housekeeping in regards to this matter.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
dont stay here
walk in room and left. stay somewhere else
2023년 7월에 1박 숙박함
답변 제공: PL 님, 2023년 7월 31일
Thank you for your review, we have no Idea of any situations in regards to your review since you stated you left, and you left review as anonymous. We cannot fix any issue if we have no idea what you are talking about. There was no mention at front desk.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Smoke detector beeping when we walked in, front desk told us to disconnect it. Fridge was gross. Counter had old spill of something on it. This is not worth $95 per night.
2023년 7월에 1박 숙박함
답변 제공: PL 님, 2023년 7월 24일
Thank you for your review, I am sorry about the smoke detector I will be talking to my front desk in regards to this matter and I will be checking on my housekeeping to make sure this does not happen again.

8/10 - 좋아요

Herbert

2023년 7월에 1박 숙박함
답변 제공: PL 님, 2023년 7월 24일
Thank you for your review. We appreciate your business.

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in process was a headache. I worked all day to get to the hotel and she gave me a hard time about my employee not having his ID. Then the rooms were dirty, the sheets were dirty, the shower was dirty, the a/c didn't work well. Overall was not happy.
2023년 7월에 1박 숙박함
답변 제공: PL 님, 2023년 7월 20일
Thank you for your review, in regards to the ID our employees are doing there job asking for everyones ID who will be in the room it is the hotel policy. In regards to your room being dirty we did not get any complaint about it till your review.

2/10 - 너무 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty
The man at the counter was rude. Our room stank and was dirty. Ac wouldnt get room cold.
2023년 7월에 1박 숙박함
답변 제공: PL 님, 2023년 7월 13일
Thank you for your review, however if we would of known about your issue's you had we could of fixed them but since we were not notified nothing was done.

10/10 - 훌륭해요

Richard

2023년 7월에 1박 숙박함
답변 제공: PL 님, 2023년 8월 1일
Thank you for your review, we appreciate your business.

2/10 - 너무 별로예요

William

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Blood trail all round the room even some on the wall. Not a small amount either.
2023년 7월에 1박 숙박함
답변 제공: PL 님, 2023년 7월 11일
Since you did not tell any of the staff of the situation we have no idea what you are referring to, as there has been no other complaints by any other guests in this matter.

6/10 - 괜찮아요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2023년 6월에 4박 숙박함
답변 제공: PL 님, 2023년 7월 11일
Thank you for your review.

10/10 - 훌륭해요

Darlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was really nice the staff were nice and professional and easy to talk to the rooms or spacious very clean and very comfortable
2023년 6월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 29일
Thank you for k your review, we appreciate your business. I will make sure to share this with our staff.

4/10 - 별로예요

Michelle

2023년 6월에 1박 숙박함
답변 제공: PL 님, 2023년 7월 20일
Thank you for your review.

2/10 - 너무 별로예요

Jodie

2023년 6월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 20일
Thank you for your review, we appreciate your business and feedback however, we would like to know more in regards to your stay and why you were not happy with it. That way we can try to fix the issue.

10/10 - 훌륭해요

Daphne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is amazing! Everyone is so nice and friendly. Check in was a breeze! This was our second stay here and is definitely my go to hotel in Clarksville. Only downside during this stay was the bathroom door not being able to be completely closed and the gunk on the wall in bathroom next to the mirror. But the friendly and amazing staff made it worth it.
2023년 6월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 17일
Thank you for your review, we appreciate your business and look forward to seeing you again soon.

6/10 - 괜찮아요

Chrissi

가족 여행
별로예요: 청결 상태
Check in was about the best part of this property. There appears to be a lot of people living there whether permanently or not, kids all over running wild after getting off the school bus. The first floor also reeked of marijuana. The rooms were not necessarily dirty, more like old and run down, need some major work all around. The beds have large springs, pretty uncomfortable. Would not recommend nor ever stay there again. All of the Motel 6's I've stayed at recently have been MUCH better than this place and were cheaper in bigger areas.
2023년 5월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 13일
Thank you for your review.

8/10 - 좋아요

roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 13일
Thank you for your review, we appreciate your business.

4/10 - 별로예요

Cynthia Turcios

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The floors were sticky and the room didn’t seem so safe
2023년 6월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 10일
Thank you for your review, we will be working with our housekeeping in regards to the floors. Our hotel is a safe place.

4/10 - 별로예요

HYUNCHOL

2023년 6월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 7일
Thank you for your review, we appreciate your business.

8/10 - 좋아요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: PL 님, 2023년 6월 1일
Thank you for your review, we appreciate your business.

10/10 - 훌륭해요

Jonathon

2023년 5월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 23일
Thank you for your review, we appreciate your feedback.

10/10 - 훌륭해요

Nolan L

좋아요: 청결 상태, 직원 및 서비스
Kind and friendly service.
2023년 5월에 3박 숙박함
답변 제공: PL 님, 2023년 5월 16일
Thank you for your review, we appreciate your business.

6/10 - 괜찮아요

Irene

단체 여행
좋아요: 직원 및 서비스
It is a simple and neat unit. The sheets and room had no smell.
2023년 5월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 10일
Thank you for your review, we appreciate your business.

2/10 - 너무 별로예요

Raymond

2023년 5월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 10일
Thank you for your review, however you did not stay here at the hotel and you were upset with our front desk clerk who was doing her job and keeping with our policy and the third party you booked with in regards to the non-refundable reservation. You checked the room you liked it and your wife checked it and did not like it. You told clerk if we didn't give back money you would put a bad review.

10/10 - 훌륭해요

Susan

2023년 5월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 10일
Thank you for your review, we appreciate your business.

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was what I expected or better
2023년 4월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 10일
Thank you for your review, we appreciate your business.

8/10 - 좋아요

roger

2023년 4월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 10일
Thank you for your review, we appreciate your business.

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was very dirty. There was large lighter burn marks on the desk top, rust on the vent grates, the bath tub was dirty, the underside of the toilet lid was full of pee, the conditioner and handcream were half used.
2023년 4월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 10일
Thank you for your review, we are sorry for the issues you had with them room. We will be speaking with housekeeping and maintenance in regards to this matter.

10/10 - 훌륭해요

Blanca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean room and friendly staff.
Super friendly staff at check in and check out.
2023년 4월에 1박 숙박함
답변 제공: PL 님, 2023년 4월 10일
Thank you for your review. We appreciate your business. I will make sure to share my review with my staff

6/10 - 괜찮아요

InaSue

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nothing for breakfast before 6am. They could at least have available pre-packaged items ie. Yogurt, muffins, and or fruits. Children above my room very noisy until 9pm staff my want to put children on first floor so they don’t bother guests below.
2023년 4월에 1박 숙박함
답변 제공: PL 님, 2023년 4월 5일
Thank you for your review, in regards to breakfast, it is advertised from 6:00AM to 9:00AM. In regards to the children at some times we do not have a choice to put children downstairs when we are at full house. If notified the front desk could of called the guest to let them know about the noise.

10/10 - 훌륭해요

Tracy

2023년 4월에 1박 숙박함
답변 제공: PL 님, 2023년 4월 6일
Thank you for your review, we appreciate your business.

6/10 - 괜찮아요

Phyllis

2023년 3월에 3박 숙박함
답변 제공: PL 님, 2023년 3월 29일
Thank you for your review, we appreciate your business.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: PL 님, 2023년 3월 28일
Thankyou for your review.

6/10 - 괜찮아요

JAMES B

2023년 3월에 1박 숙박함
답변 제공: PL 님, 2023년 3월 28일
Thank you for your review.

6/10 - 괜찮아요

Lori

2023년 3월에 1박 숙박함
답변 제공: PL 님, 2023년 5월 10일
Thank you for your review, we appreciate your business.

8/10 - 좋아요

Denise

2023년 3월에 1박 숙박함
답변 제공: PL 님, 2023년 3월 28일
Thank you for your review.

8/10 - 좋아요

charles

2023년 3월에 1박 숙박함
답변 제공: PL 님, 2023년 3월 28일
Thank you for your review.

8/10 - 좋아요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didn't like that every time we tried to flush our toilet it ran to top and at one point ran over. And it needs an elevator for the 2nd story
2023년 3월에 1박 숙박함
답변 제공: PL 님, 2023년 3월 28일
Thank you for your review, we will look into the issue with the plumbing you had in your room we do apologize for the inconvenience.