4/10 - 별로예요
Debra 님, Cedar Rapids
연인과의 여행
2025년 8월 18일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When we checked in we were told many of the rooms had non-working tv's. We were asked if we wanted a tv, and we said yes. Got to room, tv did not work. Tried to call front desk to ask for another room, phone did not work. Called hotel from my cellphone and asked for another room. They said they could move us for our 2nd night. The next morning we moved to another room, and the front desk clerk personally checked it to be sure tv worked. It was on when we got there, but when we changed channel, it quit working. Also, no second mirror in the first room. Only about 10 tissues in the both rooms, and my allergies were acting up, so used toilet paper. Very disappointed. Highest priced hotel in Clear Lake, and no offer to discount room for no tv.
Debra
2025년 8월에 2박 숙박함