Search Hostels in Cleveland

"We found this hotel to be very well ran, Clean very 5 star. Great well trained staff, don't take room service this was very poor. The room was perfect with every amenity. Cleaning on request, very comfortable VERY WHEELCHAIR UNFRIENDLY STEPS AT EVERY TURN, NO RAMPS OF ANY KIND. WE HAD TO ENTER BY THE BACK DOOR. THIS WAS VERY Disappointing."

"The staff were so friendly and helpful. Updated me when they had changed my booking due to maintenance works. It was overall a lovely stay."

"Rooms are a good size very clean the staff couldn't be more helpful the pool and spa was a delight with a well equipped gym hotel food was also very good"

"Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed."

"For the price you are getting a private room and private bathroom, you can come and go as you please all which I found ideal, location is also good. Clean bed and linen, clean towels, good shower. No TV, staff won’t help, never fixed or alternative provided, requested reasonable 10-15% refund no response or reply. Grubby, level of cleanliness is poor, wash basin, drawers, stairs into property etc. Toilet cistern runs continuously making noise. Very noisy at night, constant repeated door slamming from pub attached, quiet in the morning. If you can stand the above then okay for the price …"

"Clean room, good location, free overnight parking outside. Room had everything it needed despite being small. Just quite hot and could hear the heating turning on and off. Easy security. Good for a one night stay. "

"Called craig for check in, was greeted with him with a blood all around his nose telling us hes not well and his girlfriend had noroviris. Don't think I've used as much hand santiser since 2020. Other was room looked good and spacious good for a night or two. Good location, The boathouse cafe over the road is a great too and just over road for for breakfast."

"Spotlessly clean and so cosy Brilliant stay Lovely pub within walking distance "

"The room was clean, but the bed wasn’t very comfortable. There wasn’t a way to reach staff from the room without leaving the room to go across to the bar. We did enjoy having a fan in the room to circulate air. We strongly recommend not having a TV in the breakfast area. We and other guests discussed how watching and listening to the news spoiled the experience and peace of dining together. Staff between shifts provided very different levels of service and experience. One group was more warm, inviting, and informative."