숙박 시설 내 편의 시설/서비스

베스트 웨스턴 인 여행 후기

2.5 out of 5
베스트 웨스턴 인
636 Griswold Road, Elyria, OH

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 377개" "
평점 8 - 좋아요. 1001개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 144개" "
평점 4 - 별로예요. 1001개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 52개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Nikolaos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: Manager 님, 2024년 5월 21일
Hello Nikolaos, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 - 별로예요

Oscar

출장 여행
좋아요: 편의 시설/서비스
Everything was good except they have a high volume radio at the laundry room in front of my room it was too early, I was trying to sleep little more I have a bad night.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 18일
Hello Oscar,We appreciate your feedback regarding your recent stay. We regret to learn about the noise disturbance you experienced near your room. Your comments will be shared with the relevant team for their awareness and future improvements. Our aim is to ensure all guests have a comfortable stay with us.

10/10 - 훌륭해요

Nathan 님, Chicago

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this Best Western were great. The property is somewhat dated, but the rooms and hotel were very clean. The pool area also seemed to be cleaned daily and we really enjoyed our stay.
2024년 5월에 5박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Nathan,We are delighted to hear that you had a pleasant stay with us at Best Western. Our team takes pride in providing exceptional service to all our guests. It's wonderful to know that you found the rooms and hotel to be clean. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Entrance to parking small.Parking spaces tight.
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello michael,We appreciate your feedback regarding the parking area. We constantly strive to improve our facilities for all guests' convenience. Your comments have been noted for future enhancements. Thank you for sharing your experience with us.

6/10 - 괜찮아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was friendly and helpful. Bathroom in poor repair with a shower that leaked continuously and a rocking chair toilet.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Sandra,We appreciate your compliments on our staff's service. Your feedback on the bathroom will be shared with our maintenance team for their attention to ensure future guests have a comfortable stay. Thank you for bringing this to our attention.

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice place to stay
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Susan,We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a pleasant experience for all our guests. If you have any further feedback or suggestions, we would love to hear from you. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Harry

출장 여행, 가족 여행
별로예요: 직원 및 서비스
Free breakfast was a joke.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Harry,We're sorry to hear that you were disappointed with the breakfast offerings. Your feedback is important to us and will be shared with the team for review. Feel free to reach out to our management team directly for further assistance with your concerns.

8/10 - 좋아요

edwin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second of two one-night stays (going and returning) on a long round trip. Quiet and comfortable, except for strong smell of (probably) cleaning materials on entering the room, and the window wasn't openable to air it out. Excellent continental breakfast; the Jetsons-like automated pancake maker is entertaining. We would be happy to stay there again.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello edwin,We appreciate your feedback on your recent stays with us. We're pleased you found our hotel quiet and comfortable. We're glad you enjoyed our excellent continental breakfast, including the entertaining automated pancake maker. Should your travels bring you back this way, we'd be delighted to welcome you again.

6/10 - 괜찮아요

Jozef

좋아요: 직원 및 서비스
D
2024년 4월에 5박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Jozef,We value your feedback and apologize for any inconvenience you experienced during your stay. Should you have any further concerns, please feel free to reach out to our management team for assistance. Your satisfaction is important to us, and we appreciate you bringing this to our attention.

8/10 - 좋아요

Yolanda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff including the front desk were very polite and so helpful at all times! The owner himself was making sure things were getting done promptly.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Yolanda,We truly appreciate your kind words regarding our attentive staff members, including our diligent front desk team and hands-on owner. Your satisfaction is our top priority, and we're delighted to hear that you had a pleasant experience with us. Thank you for acknowledging our dedication to providing excellent service to our guests.

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friend clean and was quiet would stay again
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello April,We appreciate your positive feedback about the cleanliness and quietness of our hotel. It's wonderful to hear that you would consider staying with us again. We hope to welcome you back soon for another enjoyable stay!

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No issues. Comfortable and quiet
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello James,We appreciate your positive feedback and are delighted to hear that you found your stay comfortable and quiet. Our team values your review and hopes to welcome you back for another peaceful experience in the future.

8/10 - 좋아요

edwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Meets our needs for an overnight stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello edwin,We are pleased to hear that our hotel met your needs during your overnight stay. If there is anything we can do to enhance your experience in the future, please feel free to reach out to our team. Thank you for choosing our hotel for your accommodation needs.

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Maureen,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another wonderful experience.

10/10 - 훌륭해요

maria

좋아요: 청결 상태, 편의 시설/서비스
I ask in the front if a can check in One hour early and the men in front said wait and the manager came with bad actitud and say noo don’t heve anything ready I understand but I didn’t expect that actitud
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello maria,We regret any inconvenience you may have experienced during your check-in process and apologize for any miscommunication that may have occurred. Our team strives to provide excellent service to all our guests, and we will address this matter with the appropriate staff to ensure a smoother experience in the future. Your feedback is valuable to us as we continue to improve our services.

8/10 - 좋아요

Vicki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could have had a few more options for breakfast. Like yogurt and more fruit.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Vicki, We appreciate your feedback regarding our breakfast options. We will share your suggestions with our team for consideration in future improvements. Your input helps us enhance our services for all guests to enjoy.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice place for a roadside stop. It was nice and quiet
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Mary,We are delighted to hear you enjoyed your stay with us and found our location peaceful. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant visit.

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Janice, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 - 괜찮아요

Alvie

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Alvie, We regret to hear that your recent stay did not meet your expectations. Please feel free to contact us directly to discuss any areas of improvement further. We value your input and would appreciate the opportunity to address your concerns.

8/10 - 좋아요

Susanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite staff. Great breakfast and relished the whole time.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Susanne, We are delighted to hear you enjoyed our polite staff and breakfast during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Niels

Very nice!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Niels,We are delighted to hear that you had a pleasant stay with us. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Jennifer,We are thrilled to hear that you enjoyed your stay with us! Please don't hesitate to reach out if there is anything else we can assist you with.

4/10 - 별로예요

Vanny

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Budget hotel needed for a one night stay, so I wasn’t expecting much. However, that’s still not an excuse to not thoroughly clean the room. Found pubic hair on the toilet, even though the toilet band was placed on it. Area sound the sink still had some grime residue left. Room smelled like smoke despite it being a non-smoking room. Next time I’ll just spend the money to stay at a nicer hotel, even if it is for one night.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Vanny, We appreciate you taking the time to share your feedback with us. Your comments have been noted, and we will address them with our housekeeping team to ensure our cleanliness standards are being met. We strive to provide a comfortable and pleasant stay for all our guests. We hope that you will consider giving us another opportunity to exceed your expectations.

10/10 - 훌륭해요

Robyn

Great deal for the amenities!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Robyn,We are delighted that you appreciated our amenities during your stay. Your feedback is valuable to us. Please feel free to contact our management team for any further assistance.

4/10 - 별로예요

Tiffany

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was disappointed. Our room and the building was very outdated. Carpet were dirty in both room and hallway. Our shower hardly worked, no pressure and the tub wasn't even half full in 30 minutes. The overall area around the hotel was extremely run down.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Tiffany, We appreciate your feedback and regret to hear about your experience. Your comments will be shared with the team for further review. Our goal is to always provide a comfortable environment for our guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This spot is ok for a long weekend or a night or two, but not ideal for a longer stay. We were there 3 nights, and had to get a new room the first night because our room smelled like smoke despite being a smoke free room. The rooms were clean, but very outdated. We had a microwave with a dial lol. The continental breakfast was ok. Options were limited as vegetarians. It was mostly eggs, sausage, yogurt, cereal, pancakes and juice. There were biscuits one day that were hard as rocks. The area was fairly quiet, but because it’s a small hotel, noise did travel fairly easily if a family was loud in the hall. I will say the best part is the quick access to the highway and how easy it was to get to Cleveland from there.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Lori, We appreciate your feedback on your recent stay with us and apologize for the inconvenience experienced. Your comments will be shared with the relevant teams for improvement. It's great to hear that you found our location convenient for your travels to Cleveland. Should you have any further concerns, please don't hesitate to reach out to our management team directly for assistance.

10/10 - 훌륭해요

Melinda

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast, with healthy options.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Melinda,We are thrilled to hear that you enjoyed our breakfast selection, including our healthy options. Your satisfaction is important to us, and we appreciate your positive feedback.

10/10 - 훌륭해요

Mandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything space in the Best Western, Elyria was very clean and the staff was extremely nice and professional.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Mandy,We're delighted to hear that you found our hotel clean and our staff friendly during your stay at Best Western, Elyria. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit.

8/10 - 좋아요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved that you guys had shampoo and bath wash in tubs. Breakfast was cold.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Tammy, We're glad to hear you enjoyed our amenities! Your feedback on breakfast is noted for future improvement. Please feel free to reach out to our management directly with any further comments or concerns.

8/10 - 좋아요

Joann

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was beautiful and customer service was wonderful but I noticed in my room the curtains are torn, and the face towels are torn
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Joann,We appreciate your kind words about our property and service. We have noted your feedback about the curtains and face towels in your room and will address this with our housekeeping team for improvement. Thank you for bringing this to our attention, as we continuously strive to enhance the guest experience.

6/10 - 괜찮아요

Zachary

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Zachary,We apologize that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have so we can address them accordingly.

8/10 - 좋아요

Eileen

단체 여행
좋아요: 편의 시설/서비스
The room was fine & we had what we needed.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Eileen,We are pleased to hear that you found your room satisfactory and had all the essentials during your stay. Thank you for choosing to stay with us. We value your feedback and hope to welcome you back again in the future.

8/10 - 좋아요

Ryan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly, and food was good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Ryan,We appreciate your positive feedback on our friendly staff and delicious food. Your satisfaction is our priority, and we are delighted to hear that you enjoyed your experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스
Thank you
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Richard,We're sorry to hear about your experience. Your feedback is valuable to us and will be shared with our team for review. We strive to provide exceptional service to all our guests. If you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you for your service and the ladies are amazing don’t forget to tip these amazing women!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Richard,We are thrilled to hear that you appreciated our service and staff members. Your kind words mean a lot to us, and we are grateful for your recognition of our hardworking team. If you have any other feedback or require further assistance, please don't hesitate to reach out to our management team.

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Robert,We are delighted to hear that you had a satisfying stay with us! Please don't hesitate to contact us directly if there is anything we can do to make your next visit even more enjoyable.

10/10 - 훌륭해요

Lin

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Lin,We are overjoyed to hear that you had a wonderful experience during your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back soon!

10/10 - 훌륭해요

Carson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was great and was pleasantly surprised at finding a hot breakfast and fresh fruit.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Carson,We're thrilled to hear you enjoyed your stay and that the hot breakfast and fresh fruit were to your liking. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Todd

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Todd, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us with any details on how we can improve. Your satisfaction is our top priority.

10/10 - 훌륭해요

charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oberlin college visit
Everything was great. Busy area. Lots of restaurants. Hotel was perfect.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello charlotte,We are delighted to hear that you enjoyed your stay at our hotel and found the area convenient with plenty of dining options. Your positive feedback is truly appreciated. If you have any more comments or suggestions, we would love to hear from you.

8/10 - 좋아요

Anthony

연인과의 여행
The property is dated with an odor, and the plumbing is loud when someone is in the shower or flushes the toilet in adjacent rooms. Also the shower pads are old and stained.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Anthony, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with the relevant teams for review. Our goal is to ensure all guests have a comfortable stay. Thank you for bringing these concerns to our attention.

6/10 - 괜찮아요

Julie

가족 여행
Parking lot was full. Front desk staff barely civil. The room was clean enough but old. I probably would not go back but it was good enough for one night.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Julie, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the parking situation and acknowledge your comments about the front desk staff. It’s great to hear that you found the room clean, albeit a bit dated. We value your input and hope you consider giving us another chance in the future to improve your experience.

6/10 - 괜찮아요

Li

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Li, We appreciate you choosing to stay with us and hope you had a pleasant experience. If there are any specific areas you feel we could improve on, please do not hesitate to contact us directly so we can address them accordingly. We value your feedback and aim to continuously enhance our services for all our guests.

10/10 - 훌륭해요

Mercedes

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Mercedes,Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great stay at our hotel. Our team strives to provide top- notch service and create memorable experiences for our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable visit.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service comfortable beds and fun pool!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Mary,We're so glad to hear that you enjoyed our great service, comfortable beds, and fun pool! Thank you for taking the time to share your positive feedback with us. We strive to provide a memorable experience for all our guests and we're delighted to know that we succeeded in making your stay a pleasant one. Should you have any future travel plans, we would be honored to welcome you back as our guest.

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Matthew,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another 10/10 stay!

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, but not great
Solid place to stay near Oberlin. Room was clean, but had a faint smell of smoke. Beds were good. Friendly staff. Good value for the price.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Paul,Thank you for choosing to stay with us near Oberlin. We're pleased to hear that you found our rooms to be clean and our beds comfortable. We apologize for any inconvenience caused by the faint smell of smoke. Our friendly staff is always here to assist you. We strive to provide a good value for our guests, and we're glad you found it to be so. We look forward to welcoming you back in the future.

8/10 - 좋아요

ki

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello ki,Thank you for choosing our hotel for your recent stay! We are glad to see that you had a positive experience with us. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your business and hope to welcome you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Dear Guest,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a pleasant experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Other than the pot smell, very nice hotel. Clean & comfortable and the hot breakfast was hot & good.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello David,Thank you for choosing our hotel for your stay. We appreciate your positive feedback regarding the cleanliness, comfort, and our hot breakfast. We apologize for any inconvenience caused by the smell. We value your input and will take it into consideration. We hope to welcome you back in the future for an even better experience.