외관

코트야드 바이 메리어트 클리블랜드 유니버시티 서클 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 785개 이용 후기 중 459개" "
평점 8 - 좋아요. 785개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 785개 이용 후기 중 70개" "
평점 4 - 별로예요. 785개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 785개 이용 후기 중 22개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

CHAN HEE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Cindy 님, 2023년 11월 10일
Dear Guest,Thank you for the high rating, so glad you had the best stay!Courtyard By Marriott Cleveland Circle

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: GM 님, 2019년 10월 21일
Dear Anonymous, We appreciate having the opportunity to host you. I thank you for your time in reviewing our hotel and hope to host you again soon. Best, Daniel Trejbal General Manager

10/10 - 훌륭해요

IN HWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
케이스웨스턴 리저브 학교나 병원 미술관 공연장 모두 가까워 걸어다닐수 있고 먹을 식당도 주위에 많아 위치가 좋고 깨끗하고 적당한 서비스로 편합니다.
2019년 2월에 3박 숙박함
답변 제공: GM 님, 2019년 3월 4일
친애하는 N HWA, 우리와 함께 지켜 줘서 고마워. 우리는 우리의 위치가 대학 지역 방문에 매우 적합했기 때문에 기쁘게 생각합니다. 당신을 접대하는 것이 우리의 기쁨이었고 우리는 다시 당신을 볼 수 있기를 바랍니다. 진정으로, 테리 허먼 총 관리인

8/10 - 좋아요

JY Jung 님, Cleveland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I satisfied this hotel very well.

8/10 - 좋아요

Inhwa 님, Hwang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
클리브랜드 미술관.연주홀.케이스웨스턴리저브대학.클리브랜드 음악원이 모두 걸어서 가능한 거리
호텔깨끗하고 위치가 좋아요.차 발렛파킹비가 하루에 20불합니다.클리브랜드 음악원 연주홀 미술관 케이스웨스턴리저브대학 이 바로옆인 곳이라 참 편했습니다

2/10 - 너무 별로예요

Carisa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in staff was rude and unhelpful.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Dear Carisa, Please accept my sincere apology that you were not treated in a friendly and welcoming manner. There is no number of associates, not even one, that is an acceptable number for the unfriendly treatment of our guests. Thank you for your review, and please know it will be addressed with the team. We hope to see you again on a return visit. Sincerely, Daniel Trejbal, GM

10/10 - 훌륭해요

Patrick 님, Tupelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Patrick, We appreciate your kind words! Thank you for letting us and other travelers know that you had a 'five-star' experience thanks to our convenient offerings. We loved hosting you and hope to do so again someday. Best, Daniel Trejbal, GM

10/10 - 훌륭해요

bethany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
B
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Dear bethany, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Daniel Trejbal, GM

8/10 - 좋아요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This was the quietest hotel we have ever stayed at . It's location was convenient to walk to places. Only downfall is where the hotel is situated. No view at all : )
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 17일
Dear Janet, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Daniel Trejbal, GM

10/10 - 훌륭해요

T

Shuttle was awesome
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear T, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Daniel Trejbal, GM

10/10 - 훌륭해요

mike

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Cindy 님, 2024년 2월 6일
Hi Mike,Thank you for the 5 stars, so glad you enjoyed your visit.Sincerely,Courtyard by Marriott Cleveland University Circle

10/10 - 훌륭해요

Krystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How it was so close to the hospital. The staff was so helpful and kind.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Dear Krystal, We are here to serve! Thank you for choosing Courtyard by Marriott Cleveland University Circle and taking the time to reflect on your experience and compliment your interactions with our caring staff. Hosting you was our pleasure, and we look forward to doing so again anytime upon your return to the area. Best, Daniel Trejbal General Manager

6/10 - 괜찮아요

Janine

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Dear Janine, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Daniel Trejbal General Manager

8/10 - 좋아요

Wuyi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shea 님, 2024년 1월 10일
Dear Wuyi, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Courtyard by Marriott Cleveland University Circle

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fantastic
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 11일
Dear Joe, We are thrilled to have exceeded your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Daniel Trejbal General Manager

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
was good
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 1일
Dear Jose, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Daniel Trejbal General Manager

8/10 - 좋아요

Dragana

2023년 11월에 1박 숙박함
답변 제공: Shea 님, 2024년 1월 10일
Dear Dragana, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again soon! Sincerely, Courtyard by Marriott Cleveland University Circle

6/10 - 괜찮아요

실제 이용하신 고객

Not as good as previous stays.
We’ve stayed here before and have generally been happy, with exception of this last trip. We ordered an early morning wake up call, but they didn’t adjust for daylight savings, so our phone rang an hour early. We took a shower and water wasn't even lukewarm. Was a while before someone took a look (maybe 5+ hours), and we were told we just need to run the hot water for a few minutes. This did work the next morning (we let it run for a full 5m) but would have been useful to know at check-in. Housekeeping never came (which wasn’t a big deal for us, but might be for others).
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 6일
Dear Anonymous, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Daniel Trejbal General Manager

6/10 - 괜찮아요

William

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 6일
Dear William, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Daniel Trejbal General Manager

10/10 - 훌륭해요

Kari

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean. Close to Cleveland Clinic.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 14일
Dear Kari,It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon.Best,Daniel TrejbalGeneral Manager

8/10 - 좋아요

Shanique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Shea 님, 2024년 1월 10일
Dear Shanique, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Courtyard by Marriott Cleveland University Circle

2/10 - 너무 별로예요

Justin

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel is fine. The staff was very very rude. I will not book rooms for my employees at this location again.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Dear Justin, While I am glad to hear that you found our rooms to be welcoming, I am disappointed that our associates were anything but. This miscue will be very instrumental in the training and education of our team members. Thank you for helping us to improve and offer better service than we did yesterday. I hope we have the chance to host you again. Sincerely, Daniel Trejbal General Manager

10/10 - 훌륭해요

Valerie

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was the very best.I picked this hotel brvause my daughter had a major surgery at university hospital. I was very pleased with my stay. The staff was supper. I can not say anything negative about the whole experience. I would like to give the whole staff my thanks and gratitude.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 27일
Dear Valerie, We are happy to hear from you! Thank you so much for your kind words about the staff and your overall experience at our Courtyard by Marriott. We have a great team dedicated to providing genuine, warm hospitality to everyone who visits us. Your feedback encourages us to achieve our goal of providing the best accommodations and service in Cleveland. We appreciate your business and hope to host you again. Best, Daniel Trejbal General Manager

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciated the location to University Hospital. The staff was very helpful and professional. The resturant had limited items and it was a little pricey.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 13일
Dear Tammy, Thank you for your review and recommendation of our hotel and its convenient location. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a pleasant experience. Our team works hard to provide a remarkable stay and I will share your kind feedback. Best, Daniel Trejbal General Manager

8/10 - 좋아요

Gene

2023년 9월에 1박 숙박함
답변 제공: Shea 님, 2023년 9월 18일
Dear Gene, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future! Sincerely, Courtyard by Marriott Cleveland University Circle

6/10 - 괜찮아요

Amar

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Blah
Gets the job done. Not thoughtful. They did carpet cleaning and closed the restaurant. The ambiance in the lobby was industrial machinery theme park if you're into that.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Dear Amar, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Daniel Trejbal General Manager

6/10 - 괜찮아요

Ming Huei Phillip

출장 여행, 가족 여행
bed is not comfotable, schimg my back as I woke up in the morning. the TV setting is 90 degree against the bed, that meangs you have to swing the Tv 90 degree to watch TV. May be the room 519 we had is very small. May be It should be rated 2 stars instead 3 Which I give generously.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 5일
Dear Ming Huei Phillip, I'm sorry your bed and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvement for future stays. Thank you for taking the time to share your review with us. Sincerely, Daniel Trejbal General Manager

10/10 - 훌륭해요

Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Shea 님, 2023년 9월 4일
Dear Eileen, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Courtyard by Marriott Cleveland University Circle

10/10 - 훌륭해요

Patricia

2023년 8월에 1박 숙박함
답변 제공: Courtyard by Marriott Cleveland University Circle 님, 2023년 9월 4일
Dear Patricia, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here and we hope that you will stay with us again in the near future! Sincerely, Courtyard by Marriott Cleveland University Circle

8/10 - 좋아요

Rafael 님, San Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Average good
2023년 8월에 11박 숙박함
답변 제공: GM 님, 2023년 8월 29일
Dear Rafael, Thanks for sharing this generous rating of your experience with us. We really appreciate the support and hope to host you again. Best, Daniel Trejbal General Manager

10/10 - 훌륭해요

Amit 님, Springfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet parking was slow
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 28일
Dear Amit, Thank you for your five-star rating and for being our valued guest. I am thrilled to see that you had a great stay overall and appreciate your feedback on how we can be perfect next time. Thank you for your business and please come again. Best, Daniel Trejbal General Manager

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the Courtyard by Marriott University Circle. Our room was spacious and the bed was comfortable. Stephanie at the front desk was so welcoming and made us feel like we were at home!
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 1일
Dear Donald, We pride ourselves on providing excellent service and spotless accommodations, so it is wonderful to hear that you appreciate our efforts. Your feedback will be shared with the team as they work hard to ensure the property is as clean and comfortable as possible. Thank you for your review, and please come back anytime. Best, Daniel Trejbal General Manager

8/10 - 좋아요

Noveera 님, Webster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Alexandra

2023년 8월에 1박 숙박함
답변 제공: Cindy 님, 2023년 11월 10일
Hi Alexandra,Thank you for the 5 stars!Courtyard by Marriott Cleveland Circle

6/10 - 괜찮아요

Xiaowei

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 12일
Dear Xiaowei, I am sorry that something impacted your overall satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us. Sincerely, Daniel Trejbal General Manager

10/10 - 훌륭해요

ELIZABETH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always love our stays at this hotel. Our daughter attends Case Western and it is in a great location close to campus.
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 21일
Dear ELIZABETH,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to visit your daughter at Case.Best,Daniel TrejbalGeneral Manager

10/10 - 훌륭해요

Robin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Cindy 님, 2023년 8월 23일
Hi Robin,Thank you for the 5 stars, much appreciate it.Hope to see you back soon.Sincerely,Courtyard By Marriott University Circle

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to Cleveland Clinic where my husband was. It was very nice and clean .
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 17일
Dear Susan, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and that you appreciated the efforts of our housekeeping team. Hosting you was our privilege and we thank you for your business. Best, Daniel Trejbal General Manager

10/10 - 훌륭해요

Laurice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Cindy 님, 2023년 8월 23일
Hi Laurice,So glad you had the best stay, thank you!Sincerely,Courtyard Marriott Cleveland Circle

4/10 - 별로예요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 12일
Dear Anna,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Daniel TrejbalGeneral Manager

10/10 - 훌륭해요

Connie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room and hotel, much like the area itself, was beautiful. Close to everything. Staff were very professional and helpful. Very clean. We enjoyed the smart tv.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 26일
Dear Connie, It is wonderful to hear you had an excellent stay here at Courtyard by Marriott Cleveland University Circle. The staff works tirelessly to ensure that the hotel is clean and welcoming for all our guests, so your feedback is music to our ears. I will share your kind words with the entire team and look forward to serving you again. Best, Daniel Trejbal General Manager

10/10 - 훌륭해요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great and helpful staff. Wonderful valets and sizeable room. Friendly restaurant staff. Pretty Good food choices. Everyone said good morning even the cleaning staff.
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 7월 20일
Dear Michele, We are so glad you had an incredible stay with us here at the Courtyard by Marriott Cleveland University Circle! Thank you for recognizing our excellent staff and the great job they do for our guests. Please come see us again anytime you return to the area. Best, Daniel Trejbal General Manager

10/10 - 훌륭해요

Mindy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is great! The surrounding area is not the safest!
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 2일
Dear Mindy,We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.Best,Daniel TrejbalGeneral Manager

10/10 - 훌륭해요

Christoper C

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
New fitness area is excellent. Rooms excellent quality for the money.
2023년 6월에 4박 숙박함
답변 제공: GM 님, 2023년 6월 30일
Dear Christoper C,Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear you enjoyed our fitness center. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit.Best,Daniel TrejbalGeneral Manager

10/10 - 훌륭해요

Laurice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel is clean and safe. The front desk made a mistake at check in, was confused by my reservation for two rooms (I had family coming on a different date), and the parking valet brought my car out hours before my checkout for no apparent reason. I’d still stay there again, but hopefully the front desk gets some additional training.
2023년 6월에 3박 숙박함
답변 제공: GM 님, 2023년 6월 24일
Dear Jonathan,Thank you for sharing your review and recommendation. We're pleased to hear that you enjoyed your stay overall, but I'm sorry for your poor arrival. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again soon.Best,Daniel TrejbalGeneral Manager

10/10 - 훌륭해요

Benjamin 님, Raleigh

2023년 6월에 1박 숙박함
답변 제공: Shea 님, 2023년 7월 24일
Dear Benjamin, Thank you for taking the time to review us. We are pleased to hear you enjoyed your stay with us and we hope to see you again! Sincerely, Courtyard by Marriott Cleveland University Circle

8/10 - 좋아요

Dana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Second time staying here. Restaurant is convenient. Quick walk to Italian Village. Hotel a little pricey.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 15일
Dear Dana, Welcome back and thank you for sharing your review of another nice stay at our hotel. I am glad that we provided a convenient option for your time in the Cleveland area. Thank you for your patronage, and please visit again soon. Best, Daniel Trejbal General Manager

4/10 - 별로예요

Joe

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
toilet seat broken, coffee maker did not work. Over price for small room.
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 28일
Dear Joe,I’m sorry that you did not find us to be a good value and that the quality of your room was not met with our superior service. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely,Daniel TrejbalGeneral Manager

10/10 - 훌륭해요

Maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good except i had to wait 30 mins to get my car from valet service.
2023년 5월에 2박 숙박함
답변 제공: GM 님, 2023년 5월 22일
Dear Maureen, It warms my heart to see that you had an excellent stay overall. I have made note of your valet experience, and I thank you for taking the time to share. I appreciate your positive review and, more importantly, for being our guest. Best, Daniel Trejbal General Manager