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메트로폴리탄 앳 더 9, 오토그래프 컬렉션 여행 후기

4 out of 5
메트로폴리탄 앳 더 9, 오토그래프 컬렉션
2017 E 9th St, Cleveland, OH

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 726개 이용 후기 중 512개" "
평점 8 - 좋아요. 726개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 726개 이용 후기 중 55개" "
평점 4 - 별로예요. 726개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 726개 이용 후기 중 21개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Thomas 님, New Albany

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The valet is expensive and very slow
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kasey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite place to stay in Cleveland.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love staying here .. walking distance to everything ..staff is always wonderful and never disappoint
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Shakia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a beautiful hotel; the food was horrible and, the towels felt like rocks, and there was no electricity in the bathroom. The food was the most disappointing part, especially for the price.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Simrit

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Calvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful, felt very clean and had all of the amenities I'd expect.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once the construction is done getting to the convenient store is done.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Alberto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
People do make a difference!
David, from the night shift at the Reception, made the entire difference on my trip. He was prompt to move me in the middle of the night to a quiet room, allowing me a much needed night of sleep as there were heavy street construction noises. Linens need to be replaced and seems that the hotel is working on it.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Scott

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

marcus

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nadia

2023년 12월에 2박 숙박함

8/10 - 좋아요

Virginia

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Shawn

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly easy access to everything
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

robert 님, aurora

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurent was EXCEPTIONAL. Best hotel bed EVER.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff excellent.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and rooms. Mostly enjoyed our massage with Lolo. She was amazing!!! Definitely would come back and stay at the Metropolitan and get another massage with Lolo!!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice and modern hotel
We stayed at the 9 because it was fairly close to our destination for the day-the Rock and Roll Hall of Fame (just down East 9th). The front desk staff was friendly and efficient. Our room was ready early, which was surprising and nice. The room was large and bright. The bed was a little too hard (for me), but other than that it was an extremely comfortable room. The open-concept tub, sink and shower area was an interesting design idea, although I can imagine that it might not be to everyone’s tastes. For breakfast, we had our choice of in-room or restaurant dining and everything on the menu looked good. We had the avocado toast and eggs with a side of chicken sausage.Delicious! Checkout was fast and easy, as was the valet parking that we used. I would definitely stay here again, it is so close to everything, including Playhouse Square.
Good sized room
Sitting area with TV
Tub, sink and shower
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Tracy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Greeted by Holly who was amazing. Even though we were early she let us check in and upgraded up. It really started the experience off right. The room was lovely and welcoming with all the amenities.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overall it wasn’t worth the cost.
App said check in was 3pm. Hotel site showed 4pm. We arrived 4:15 & hotel said they had people who did not check on time & all the rooms were not ready. We have to wait another hour in lobby for the room. We had dinner show tickets & this made getting ready a rush once we had our room. Rooms were clean & nice. They said they upgraded us to a better room, however it was the same room on app we booked. All bar items in the room were extremely expensive. One coffee kcup was $3 for 6 ounce cup. Breakfast for two w/one meat, 2 eggs and toast 60 bucks. Valet was $48 a night in an open air lot. Great location with grocery store on corner. Pretty central in general.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

8/10 - 좋아요

Ava

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

출장 여행
별로예요: 편의 시설/서비스
this hotel was a nice hotel, good food around, staff was nice, my issue is with the room itself and specifically the availability of certain things, there was no water in the room except from the mini bar for an extra charge. the option i had was to go to the front desk and ask for water, but it was not supplied. also, no in room coffee or Tea, it was a kcup machine byt $3 for each k-cup used. this was a big turn off, the room was stocked with alcohol and snacks, but all for a charge. no robes, no extra blankets, no extra pillows. the closet was outside the room and so was the dresser. it was a weird set-up.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Bj

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband and I stayed here while attending a show and I can’t say enough good about the property. The staff is all so welcoming, friendly and helpful. The front desk staff are amazing! Nikki and Kendra you both are an amazing asset to the hotel!! The valet staff are all great. The on-site bar options and restaurant have great food at reasonable prices. We would definitely stay again when in Cleveland!

4/10 - 별로예요

Kristi

연인과의 여행
별로예요: 편의 시설/서비스
Nickle and dime for everything and not that special.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the security to access the elevators
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Dianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The most friendliest staff ever. Good was also amazing. Would highly recommend a stay here.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a nice hotel and the rooms are cute. My room was a little dusty though. Walls are also a little thin.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walking distance to area dining Progressive and Rocket Mortgage. Visit the roof top bar. I would definitely stay here again. Valet parking was easy only waited 10 min for our car. Front desk was very accommodating and nice.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Joli

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always good!!! I stay at the Metropolitan 9 every time I come to The Cleveland Clinic which is usually a couple times per year. Love it & the location!!!!
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We would definitely stay here again. We had a two queen room and it had a large sitting area with a couch and another tv. Very roomy and comfy. But this room also seemed designed for couples based on the artwork and the frosted glass separation for the bathroom/shower. The bathroom was large and had a bathtub, shower and two sinks. Very spacious. It also had a regular door for toilet separation. Just wish there would have been a fan in there. Some thing that were minor inconveniences: figuring out the light switches. One switch by the door turned on the lights for the whole room. (There were other light switches to control the other lights in the room, but this was the main switch.) The minor annoyance was it also left the door hallway light on. Another annoyance was the shower gel/shampoo/conditioner. It was all heavily scented for men. Oakey & woody. Also wish there were do not disturb signs to hang. Some pluses for us: lots of outlets throughout the room. Lots of elevators. They were all working and quick. Laundry service. In room dining service: the menu was a bit different from actually calling a to-go order in from their restaurant, The Centro. But the food was good and better priced. The first night we stayed, we called and picked up a to-go order. Chicken parm, florentine ravioli, and braised short ribs. They were pricey, ($115 or so) but everything was delicious. And valet had plenty of space to pull up in. All of the staff was very friendly and helpful.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious, but not my cup of tea
It's a very well-appointed hotel, but I found the layout of the room a bit strange, with towel racks in the bathroom and the translucent shower wall beside the bed. The art in the room showed images of parts of women's bodies shot in soft porn lighting which I found very off-putting. We had a great breakfast at Centro, and toured all the bars. We wanted to have a drink in The Vault but there was no staff on a Thursday night. The view is great from the rooftop bar but it was quite noisy
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always great service and rooms are always nice
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Rooms weren’t ready on tome
2023년 7월에 1박 숙박함

8/10 - 좋아요

james

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The parking/valet was very understaffed and it was pouring rain (bad combo). Check-in was quick and friendly. The common areas are a little worn but all staff interactions have been very positive.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

John

2023년 7월에 1박 숙박함

8/10 - 좋아요

Savana

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay!
Overall, the hotel was fine, but I wouldn’t stay again for the price. It was clean. The light switch situation was weird. You had to turn on a main switch, then individually turn on other lights? I only stayed one night, so didn’t take the time to figure it out.
2023년 6월에 1박 숙박함

8/10 - 좋아요

susan

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our Repeat choice related to Guardian baseball events. Valet park, large quiet rooms, comfortable bed, walk to stadium, walk back, seamless
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Todd

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sebek Battle went above and beyond to assure my group a special occasion in The Vault. We had an excellent time. Thank you. Colorvine
2023년 6월에 1박 숙박함