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윈덤 클리블랜드 에어포트 여행 후기

3.5 out of 5
윈덤 클리블랜드 에어포트
4277 W 150th St, Cleveland, OH

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1048개 이용 후기 중 334개" "
평점 8 - 좋아요. 1048개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1048개 이용 후기 중 182개" "
평점 4 - 별로예요. 1048개 이용 후기 중 119개" "
평점 2 - 너무 별로예요. 1048개 이용 후기 중 144개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Shreedhar

Clean rooms
2024년 5월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 26일
we appreciate your feedback and staying with us, thank you,

2/10 - 너무 별로예요

Tony

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No air conditioning and would not change my room
2024년 5월에 5박 숙박함
답변 제공: adil 님, 2024년 5월 26일
we apologize for the inconvenience caused,

8/10 - 좋아요

Miguel

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel had free parking, which was good. The staff were not friendly at all. The pool was empty completely. The elevators were not working properly. The floors were wet inside the and the hallways. The room was very clean and comfy, but definitely not staying in this hotel. Also they have banquets or parties on the first floor and it’s always busy.
2024년 5월에 2박 숙박함
답변 제공: adil 님, 2024년 5월 24일
we appreciate your feedback and staying with us, thank you,

6/10 - 괜찮아요

Xiaogang 님, Lexington

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Confusing floor layout, need to take different elevator, but was not clearly marked or explained by the front desk. Check in took long time
2024년 5월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 22일
we appreciate your feedback and staying with us, thank you,

8/10 - 좋아요

Richard J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Laid back atmosphere. Competent and cordial staff. Sometimes hot water in the shower wasn’t forthcoming. Excellent shuttle service to the Cleveland Airport. Price for a room quite reasonable.
2024년 5월에 2박 숙박함
답변 제공: adil 님, 2024년 5월 20일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Bill

좋아요: 숙박 시설 상태 및 시설
Pleasant employees
2024년 5월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 11일
we appreciate your feedback and staying with us, thank you,

8/10 - 좋아요

Richard J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable price and location
2024년 5월에 3박 숙박함
답변 제공: adil 님, 2024년 5월 8일
we appreciate your feedback and staying with us, thank you,

6/10 - 괜찮아요

Beth

2024년 5월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 6일
we appreciate your feedback and staying with us, thank you,

6/10 - 괜찮아요

Beth

단체 여행
Sink didn't drane. Toilet didn't not flush unless you held the handle down. Rooms with loud music or TV playing late.
2024년 5월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 6일
we appreciate your feedback and staying with us, thank you,

6/10 - 괜찮아요

Terri

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Front desk not helpful to explain where our room was.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 4일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Catherine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel hôtel près de l aéroport
2024년 5월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 4일
we appreciate your feedback and staying with us, thank you,

2/10 - 너무 별로예요

Ravinder

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Air conditioning not working . Property not cleaned
2024년 5월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 4일
we apologize for the inconvenience caused,

8/10 - 좋아요

julie

2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 20일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Uyen

2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 20일
we appreciate your feedback and staying with us, thank you,

4/10 - 별로예요

panzetta

별로예요: 숙박 시설 상태 및 시설
nothing really
2024년 4월에 7박 숙박함
답변 제공: adil 님, 2024년 4월 29일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Araina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoy my stay here every time I come to Ohio. I’m a travel nurse and I love staying here.only thing i didn’t like was when I went to my room the hallway had dirty towels and a big trash bag in the hallway. The front desk took care of it immediately. Thanks!!!
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 28일
we appreciate your feedback and staying with us, thank you,

6/10 - 괜찮아요

Donald

좋아요: 직원 및 서비스, 편의 시설/서비스
Hotel room had a smell and the there were unsightly stains on the furniture!!
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 28일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Linda

2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 5월 20일
we appreciate your feedback and staying with us, thank you,

2/10 - 너무 별로예요

Melissa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very run down and dirty. Check in was at 3, however when we tried to check in at 6pm they said they didn’t have a room ready for us yet.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 27일
we apologize for the inconvenience caused due to some internal issues,

2/10 - 너무 별로예요

Karen

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 24일
we apologize for the inconvenience caused,

10/10 - 훌륭해요

Princy

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great, I always go and stay there. Very conveniently located.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 23일
we appreciate your feedback ans staying with us,

8/10 - 좋아요

Robert 님, Belvidere

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: adil 님, 2024년 4월 23일
we appreciate your feedback ans staying with us,

2/10 - 너무 별로예요

Timothy

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
1st room smelled of smoke. There was a room flooding on the same floor. I moved to another room. Both had huge water damaged ceilings. The smoke alarm had a plastic bag over it so people could smoke. There was a sump pump removing water to the sewer no guarding around it. Dangerous. I saw 2 ferral cats and a huge raccoon at 9 pm on side of building. There was NO hot water to shower or wash hands in sink. Total neglected facility. Upper Mgt must never visit, or they stop caring. Older buildings dont shouldnt mean neglected buildings unless thats what the Managent allows. Ashame.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 20일
we apologize for the inconvenience caused,

8/10 - 좋아요

chris

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 19일
we appreciate your feedback ans staying with us,

2/10 - 너무 별로예요

Ravinder

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was not clean pillows were stinky, toilet were not not clean properly , not even vacuum properly.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 18일
we apologize for the inconvenience caused,

6/10 - 괜찮아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Site is under construction
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 18일
we appreciate your feedback ans staying with us, site is not under construction but installing Tesla Charging stations,

2/10 - 너무 별로예요

Madhukar

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Checked in morning to find the beds/room in a very bad state, with cigarette buts on the bed and table. No bath towels. The front desk receptionist was rude..
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 18일
we apologize for the inconvenience caused, we are looking into your concern ,

8/10 - 좋아요

John

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Room was nice however floors were not to bad but you can tell was not vacuumed before our stay. Bedding had some sort of large stain on the comforter. Didn't see it the first night stay as it was on the inside of the comforter but next night as I pulled comforter back towards foot of bed I seen it was somewhat disgusting. Hotel main management was very pleasant however desk clerks didn't seem to want to be there. No smiles, nothing friendly about them.
2024년 4월에 3박 숙박함
답변 제공: adil 님, 2024년 4월 15일
we appreciate your feedback and staying with us, thank you,

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 15일
we appreciate your feedback and staying with us, thank you,

4/10 - 별로예요

Jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Short staffed, hotel is ragged out, waited half a day for fresh towel's, room keys didn’t work waited in line 30 mins to get new ones along with numerous other guests.
2024년 4월에 2박 숙박함
답변 제공: adil 님, 2024년 4월 18일
we appreciate your feedback ans staying with us,

4/10 - 별로예요

Ebony 님, Monroeville

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t let the nice lobby fool you. The hotel is severely outdated and understaffed. You can fix staffing with better management, but the furniture, mattresses and general decor need updated asap. And because of the short staff you are likely to find your room not fully clean when you arrive and no help when you get there. Avoid if you can.
2024년 4월에 2박 숙박함
답변 제공: adil 님, 2024년 4월 15일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Stephen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel accommodations and staff were great for our 'solar eclipse' visit with friends in Cleveland. We brought a guest who was also impressed with the facility and services. We enjoyed the lovely lobby but didn't get to the 9a-9pm pool/ whirlpool facility due to having a couple of busy and tiring days. Walking in the neighborhood gave us a local option for breakfast! Was great!
2024년 4월에 2박 숙박함
답변 제공: adil 님, 2024년 4월 14일
we appreciate your feedback and staying with us, thank you,

8/10 - 좋아요

Justin 님, Saginaw

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 14일
we appreciate your feedback and staying with us, thank you,

4/10 - 별로예요

Melvin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We stayed at this lodging six months ago - chosen mostly for the convenience of parking our car and the free shuttle to the airport. We parked the car in the back, our room key did NOT open the back door. We found at the desk that no return transportation was offered after 11. We arrive back at 1 am. The front desk clerk was a new hire and unable to answer many of questions. We could not find any pen or paper in the room or directory of services, The phone was not labeled with any speed dial numbers - ie for the front desk, a wake up call etc. The bed was only made with two sheets on it - no blanket and no duvet. We asked for a wake up call at 3:15 am It came at 2:45 am, 2:50 am and 2:55 am. We were very disappointed to not receive the service we expected.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 11일
we appreciate your feedback and staying with us, we have looked into all your concern,

10/10 - 훌륭해요

Meredith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
helpful staff! I recommend and would stay agian.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 10일
we appreciate your feedback and staying with us,

2/10 - 너무 별로예요

Naim

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Right when I stepped inside the hotel, I was greeted with an entrance permeated by the scent of something old and unclean with an atmosphere that indicates neglect or poor maintenance. I immediately had an impression of discomfort or dissatisfaction but since I already paid for my stay, I had to carry on. The room was dirty and the bathroom had a sliding that gets stuck. My daughter went in and was unable to get out. I had to force the sliding open to get her out. There was no hot or warm water either. The water was icy cold both for the sink and the shower. My recommendation is to avoid this hotel at all cost.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 10일
we apologize for the inconvenience cuased,

4/10 - 별로예요

Paul

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 11일
we appreciate your feedback and staying with us,

4/10 - 별로예요

Melissa

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
One of the two staff members working at the front desk seemingly had received no training prior to attempting to check in guests. There was a long line of people waiting to be checked in and people waiting to pay for parking. Guest parking is not guaranteed due to the lot being open to travelers not staying at the hotel. Two of three elevators were out of service, and the one in-service was dimly lit and shook as it traveled between floors. There were dead insects on the windowsill in the room. The shower light did not work. The rate charged was higher than the maximum rate listed on the information posted on the door in the room. There were coffee and tea packets in the room but no coffee maker. The shower was lukewarm at best when the faucet was turned all the way up.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 10일
we apologize for the inconvenience cauesd,

2/10 - 너무 별로예요

Emily

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
JACUZZI RASH!!! DO NOT USE JACUZZI. stayed here around the time of the eclipse. They had put us into a MAINTENANCE room. No bathroom door, the thermostat did not work, there was old food in our fridge, one blanket(two beds) and the blanket they brought had PEE stains.We were offered a new room after the door incident but it was just me and my mom so we weren’t to concerned we already got settled in to our room after driving hours, but the list just kept growing. i found myself covered in a rash when i got home. covered. absolutely disgusting the jacuzzi was obviously not taken care of one bit. and we got a ticket because the front desk did not ask for our plate. It has been almost two weeks i’ve spoken to the general manager before we left he gave us his card to help out but i still have not received a refund. i paid 200$ .To stay in that… it’s absolute insanity. extremely understaffed although front desk ladies were very nice.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 18일
we appreciate your feedback ans staying with us,

2/10 - 너무 별로예요

Thomas

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water. Dirty. Ran down. Pick another place!
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 9일
we apologize for the inconvenience caused,

6/10 - 괜찮아요

william 님, Corona

단체 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Luke warm water… staff was kind but no explanation. Since it was just an overnighter the one thing we really wanted was a hot shower.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 8일
We appreciate your feedback and staying with us, Thank you, due to a pressure issue the hot water took little over three minutes to arrive, we are addressing this issue,

4/10 - 별로예요

Elinor

The airport shuttle was late. My keycard didn’t work.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 9일
we apologize for the inconvenience caused,

8/10 - 좋아요

Alan

2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 28일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Danielle 님, Maumee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport, very nice , friendly staff , indoor pool and workout facility nice , hot tub , transport to the airport
2024년 3월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 7일
We appreciate your feedback and staying with us, Thank you,

6/10 - 괜찮아요

Kevin

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We had a person knocking on doors saying housekeeping at 1030pm when we were trying to sleep for a 4am wakeup for a flight. Then he just keyed into our room. We were a little shook up after that and didnt really go back to sleep.
2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 7일
we appreciate your feedback and staying with us, thank you,

8/10 - 좋아요

Yeong

2024년 4월에 1박 숙박함
답변 제공: adil 님, 2024년 4월 23일
we appreciate your feedback ans staying with us,

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the cleanliness of the hotel and rooms. The beds were very comfortable. I had a room with double beds and the room was still very large.
2024년 3월에 3박 숙박함
답변 제공: adil 님, 2024년 4월 2일
we appreciate your feedback and staying with us, thank you,

10/10 - 훌륭해요

Zooleika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena la recomiendo.lo unico es que no avia microondas. Pero de lo demás todo bien
2024년 3월에 2박 숙박함
답변 제공: adil 님, 2024년 4월 1일
we appreciate your feedback and staying with us,

8/10 - 좋아요

Ann

가족 여행
좋아요: 편의 시설/서비스
Front desk was unfriendly. Hair all over the bed and bathroom floor.
2024년 3월에 1박 숙박함
답변 제공: adil 님, 2024년 3월 31일
we appreciate your feedback and staying with us,

2/10 - 너무 별로예요

Shelley

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff was not overly friendly. The room was clean however, the bathroom door was broke, could not shut or open properly. The bathtub drain was plugged so when our son took his shower he stood in 4” of water. There were only 2 bath towel sets for a reservation party of 4.
2024년 3월에 1박 숙박함
답변 제공: adil 님, 2024년 3월 26일
we appreciate your feedback and staying with us, We have addressed all your concerns an apologize for the inconvenience caused,