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The front desk staff was really nice and accommodating.
Our unpleasant experience was while having breakfast - the attendant was rude, chewing gum and constantly at us while we were eating. We felt that we couldn’t enjoy breakfast. Such a shame.
Good hotel.
My problem is that I have not received one invoice for the amount paid.
The hotel said that can not release the invoice to me for the full amount and I have to ask hotels. Com to provide me one.
Until now I have not been able the get the invoice from the website or from the mobile application.
We stayed at the hotel for three nights. We were really happy with the service, the staff was very friendly and polite. Our room was really nice and clean. The breakfast was very nice. We really enjoyed our stay there.
Great customer service and extremely friendly staff. Make you feel like family.
Verified traveler
Stayed 5 nights in Aug 2018
Response from Bogdan on Aug 22, 2018
Thank you very much !! Our main focus is on our clients, so all staff is really friendly . It's not a big hotel so we have to stay close to all our clients. Best regards
Thank you ! We are really close from the center, about 3 km . Best thing is , it is a good neighbourhood , without the center traffic.
Hope to see you soon !
We had a very comfortable apartment in this very nice,modern and very clean hotel,we really enjoyed our stay there, we had a very good value for the money we paid including a breakfast,the hotel staff was professional
The hotel is clean and comfortable and very good value for money. The only downside is that it is a long walk into the old town and the tourist sites. We walked down and caught the bus back which very easy to do.
One night stay in a great location. Great hotel for price. Breakfast buffet was very good. Rooms were very large with sleeping space in two different rooms. The staff was very helpful.
Bryan
Stayed 1 night in Jun 2017
Dear Bryan,
Thank you for your kind words, we are more than happy to find out that you enjoyed your stay with us, and we are eager to have you again as our guest.
Best regards,
friendly greeting on arrival. excellent room, spacious and comfortable bed. Excellent large bathroom with power shower. great staff and breakfast. I would highly recommend.
Mike
Stayed 3 nights in Jun 2017
Response from Alexandra Sandor on Jul 3, 2017
Dear Mike,
Thank you for your review, we are happy to see that you enjoyed your stay at Athos RMT Hotel.
About the breakfast, we are glad that our guests tell us where we have to improve, and I guarantee you that we will adress this problem to the Restaurant Manager even tough it is a small issue like you said.
We are waiting for you again at our hotel !
You get more than what you pay.
The location is good the hotel is clean the service is good but it is not an hotel for business, you can't sit in the lobby and put a computer on table the only place to do it is in the restaurant, while others are dining!
Old style furniture mixed with modern bathroom,too soft mattress to my taste and perfect heating of room
Buo a.posizione silenzioso personale gentile.
La.camera.prenotata non sembrava un 4 stelle.
Il resto tutto.ok niente da.dire
Avevo gia.soggiornato in queato hotel.ma.la camera.era diversa.
Migliorata molto la colazione rispetto ad un anno fa
Ett väldigt rent hotell med rena dofter.
Det ligger 3 km från city o tar ca 10 minuter med taxi och kostar mellan 10-15 lei=ca 20-30kr. Inte så många gäster under frukosten. Första morgonen var vi själva och de andra 4 morgnarna kanske det var 3-4 par till. Sängarna var väldigt hårda och det var lyhört, men annars komforta rum. Det blev strömavbrott vid 2-3 tillfällen och de hade problem med wi FI under 2 av våra 4 dagar.
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David
Stayed 2 nights in Jun 2017
6/10 Okay
Verified traveler
Apr 18, 2017
Rooms weren't done 1 day
We spent 6 nights in 2 rooms. Last night we arrived late to the hotel and found that both rooms weren't clean nor done
Next day, in our departure, I talked to deskman and explained. He didn't compensate us in any way and charged us anyway for 2 miserable bars of chocolate and 1 small bottle of water from mini-bar. I will never go back Cluj Athos