실내 수영장, 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

빌라 갈레 코임브라 여행 후기

4 out of 5
빌라 갈레 코임브라
Rua Abel Dias Urbano, 20, Coimbra

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 846개 이용 후기 중 391개" "
평점 8 - 좋아요. 846개 이용 후기 중 353개" "
평점 6 - 괜찮아요. 846개 이용 후기 중 76개" "
평점 4 - 별로예요. 846개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 846개 이용 후기 중 4개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Donghyun

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Sara Palhota 님, 2022년 12월 6일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.We are grateful for the time spent evaluating your experience with us. We were happy to hear that you enjoyed your stay. Look forward to your next visit.Best Regards, Sara Palhota

8/10 - 좋아요

Philip van

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima ontbijt, fantastische voorzieningen, maar ook populair bij groepsreizen, dus af en toe in de rij voor de lift en het buffet. Voor die prijs had er wel een extra flesje water vanaf gekund op de kamer.
2024년 5월에 2박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2024년 5월 10일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

alejandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place....close to everithing
2024년 4월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2024년 5월 10일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, good food and drinks. The beds and pillows were a little hard but that was our only complaint.
2024년 4월에 2박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2024년 4월 27일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

2/10 - 너무 별로예요

Jivan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Deceiving as the hotel itself looks nice. The rooms are filthy. Smells of stale cigarette smoke and keep your shoes on as the carpet looks like it’s been trapping filth since the 70’s. The shower doesn’t drain properly and splashes water all over the bathroom floor. The beds are uncomfortable and worn. Using the pool requires you to purchase a swimming cap and they’re still playing pandemic forcing you to book a 45min time slot. I’d strongly advise against anyone booking here. Advertised as a 4 star, but more like a 2 star at best.
2024년 3월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2024년 3월 20일
Dear Guest, Thank you for your review and for sharing your experience at Vila Galé Coimbra. We have noted the less positive points you mention, which we had the opportunity to address during your check-out, and we assure you that they will be taken into consideration, and that we will do everything we can to improve the aspects mentioned. That being said, we would like to explain that we use the booking system for the indoor pool, so that the space is not crowded and all guests can have a calm experience when using the SPA. We would also like to point out that for hygiene and safety reasons, the use of a swimming cap is mandatory in our indoor pool and jacuzzi, and that this is mentioned on our website under the services tab. Regarding the cleanliness of the room, we would like to inform you that our rooms are inspected after cleaning, so that they are in perfect condition to welcome our guests, both in terms of cleanliness and tidiness.We're sorry we didn't meet your expectations. We look forward to welcoming you back to Vila Galé Coimbra or any other Vila Galé in Portugal, Brazil or Cuba. Best Regards, Sara Palhota (Manager)

10/10 - 훌륭해요

Rene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel with great kitchen
2024년 2월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2024년 2월 16일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.Looking forward to welcome you back at our Hotel in a near future.Best Regards, Sara Palhota

10/10 - 훌륭해요

Joao

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2024년 2월 16일
Estimado Hóspede,Agradecemos pela sua classificação e comentário. Esperamos poder vir a ter o prazer de o receber novamente no Hotel Vila Galé Coimbra ou em qualquer outro Vila Galé "Sempre Perto de Si".Cumprimentos,Sara Palhota (Diretora)

10/10 - 훌륭해요

Rosa Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sara Palhota 님, 2024년 1월 16일
Estimada Hóspede,Registámos com muito agrado os comentários efetuados sobre o nosso Hotel. É gratificante para toda a equipa saber que lhe proporcionámos uma boa estadia, pois é com esse objetivo que trabalhamos diariamente.Esperamos poder voltar a recebê-la brevemente no nosso Hotel ou em qualquer outro Vila Galé "Sempre perto de Si"Com os melhores cumprimentos,Sara Palhota (Diretora)

8/10 - 좋아요

Annzelle

2023년 12월에 2박 숙박함
답변 제공: Sara Palhota 님, 2023년 12월 16일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.Looking forward to welcome you back at our Hotel in a near future.Best Regards, Sara Palhota

10/10 - 훌륭해요

Sarah 님, Milton

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location abd parking garage was great. The mattresses were old and you could feel the springs. The showere door was useless. T h e shower wand sprayed wayer all over the floor.
2023년 11월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 11월 25일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flot, rent og meget venlige personale.
Flot, rent og utrolig venlige og søde personale. Et meget flot hotel med virkelige gode faciliteter. Virkelige gode værelser, med gode senge, stort og rent badeværelser. Fantastisk god morgenmad med alt hvad man kunne tænke sig. Flere forskellige juicer og cafe, friske bagt omeletter efter eget valg, flere forskellige slags brød, pålæg og kager.
2023년 7월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 11월 3일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Miguel Angel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice environment and good food and facilities
2023년 10월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 11월 3일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

Cecil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Sara Palhota 님, 2023년 10월 17일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.Looking forward to welcome you back at our Hotel in a near future.Best Regards, Sara Palhota

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like the indoor swimming pools, breakfast buffet, location is close to bus station. Friendly staffs. Hope they have ice machine for the drinks.
2023년 10월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 10월 17일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

Marconi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you Sarah and Leonor!
We started on the wrong foot with a front desk rep named Vanessa, a lot of attituded, really not friendly and left us with a bad taste afterwards. Our room smelled like someone smoked in it, so we went back to the front desk and were lucky to find Sarah, who was a complete 180° from Vanessa. Amazing attention, friendliness and service. Second room AC was not working really well, so back we went and waited until Sarah was available. She again was amazing, went with us to the room to check the AC to make sure it wasn't something simple. As it really was the unit, she went down to work her magic. She came back a few minutes later with another amazing staff, Leonor, who I later found out is the assistant manager. They showed us another room that was cooler and let us decide if we wanted to move rooms once again, we did. That really showed us that we were cared for and we felt great. Leonor actually went the extra mile and sent us a surprise desert and wine to enjoy. All this to show that problems can happen anywhere at anytime, but what really speaks volumes is the way they are dealt with. Congratulations Vila Gale for having people like Leonor and Sarah. We would definitely stay with you again!
2023년 10월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 10월 12일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

6/10 - 괜찮아요

Tammie

좋아요: 직원 및 서비스
The hotel appearance was impressive, front desk staff very nice, and the grounds were beautiful....and then it all changed when we went to our rooms, dirty and stained carpets, the bed was the hardest bed I have ever slept on in a hotel and to ask for a full/queen and be assigned 2 twin beds stuck together was NO OKAY. The rooms were very disappointing
2023년 10월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 10월 12일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very old hotel, needs refsctions. Not good located.
2023년 9월에 2박 숙박함
답변 제공: Sara Palhota 님, 2023년 10월 6일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

Greg

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel needs usb charging outlets in the room. The breakfast was ok. The pool and spa closes too early (@ 8pm). Pool towels not readily available.
2023년 10월에 2박 숙박함
답변 제공: Sara Palhota 님, 2023년 10월 5일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태, 직원 및 서비스
Meh
We had a two night stay booked for this hotel. While arriving late, the staff was very friendly upon greeting us. After dropping our luggage off we made our way down to the bar for a late night beverage and a quick bit. Unfortunately, the kitchen was closed and the staff were cleaning up but Michele made us a cocktail and off to the room we went. (Around midnight) While getting ready for bed, i was reading a story out loud from the news. When all of a sudden we received a pounding noise from the room next door to quiet down. I was just READING out loud! Suffice it to say…the walls are very thin. Beds were ok. Breakfast adequate. Oh and you needed a reservation for the pool. We left a day early to make our way to Porto. Glad we did.
2023년 9월에 2박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 9월 29일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is amazing. The front desk staff are friendly and helpful. Definitely recommend this hotel.
2023년 9월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 9월 29일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were really friendly, helpful and welcoming. I really liked the balcony in the room - the view of the University, especially at night was beautiful and peaceful. A la carte was on offer in addition to the buffet dinner which was a really good option and delicious.
2023년 9월에 2박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 9월 29일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.We are grateful for the time spent evaluating your experience with us. We were happy to hear that you enjoyed your stay. Look forward to your next visit.Best Regards, Sara Palhota

10/10 - 훌륭해요

Dean

2023년 9월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 9월 29일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.Looking forward to welcome you back at our Hotel in a near future.Best Regards, Sara Palhota

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 9월 22일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.We are grateful for the time spent evaluating your experience with us. We were happy to hear that you enjoyed your stay. Look forward to your next visit.Best Regards, Sara Palhota

10/10 - 훌륭해요

João

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 9월 22일
Estimado Hóspede,Agradecemos pela sua classificação e comentário. Esperamos poder vir a ter o prazer de o receber novamente no Hotel Vila Galé Coimbra ou em qualquer outro Vila Galé "Sempre Perto de Si".Cumprimentos,Sara Palhota (Diretora)

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 9월 17일
Estimada Hóspede,Registámos com muito agrado os comentários efetuados sobre o nosso Hotel. É gratificante para toda a equipa saber que lhe proporcionámos uma boa estadia, pois é com esse objetivo que trabalhamos diariamente.Esperamos poder voltar a recebê-la brevemente no nosso Hotel ou em qualquer outro Vila Galé "Sempre perto de Si"Com os melhores cumprimentos,Sara Palhota (Diretora)

10/10 - 훌륭해요

Ibrahiman

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel show
2023년 8월에 3박 숙박함
답변 제공: Sara Palhota 님, 2023년 9월 1일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.Looking forward to welcome you back at our Hotel in a near future.Best Regards, Sara Palhota

8/10 - 좋아요

Generosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 8월 25일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.We are grateful for the time spent evaluating your experience with us. We were happy to hear that you enjoyed your stay. Look forward to your next visit.Best Regards, Sara Palhota

10/10 - 훌륭해요

Luiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Coimbrã!
Excelent hotel. Location is perfect. Room comfortable and clean. The checkin was a bit long, due the long line. Overall a great stay
2023년 8월에 2박 숙박함
답변 제공: Sara Palhota 님, 2023년 8월 18일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Daniella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
August Vacation
Amazing service, great hotel.
2023년 8월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 8월 18일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

Sarmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice stay
Very nice hotel with a beautiful garden and pool area. We had the family suite and the sofa bed was not that comfortable to sleep on. Otherwise the stay was very nice, the staff were also friendly and helpful.
2023년 7월에 3박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 8월 11일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Arnfinn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott hotell og god frokost
2023년 8월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 8월 4일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

C R FERNANDES

2023년 7월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 8월 4일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.Looking forward to welcome you back at our Hotel in a near future.Best Regards, Sara Palhota

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Sara Palhota 님, 2023년 7월 19일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.We are grateful for the time spent evaluating your experience with us. We were happy to hear that you enjoyed your stay. Look forward to your next visit.Best Regards, Sara Palhota

8/10 - 좋아요

Christoph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Frühstücksbüffet verbesserungsfähig: Rührei: Geschmack Heisse Milch aus Milchpulver
2023년 7월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 7월 14일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Gwendolyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay staff and location
2023년 7월에 5박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 7월 14일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

Gaetano

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Sara Palhota 님, 2023년 7월 6일
Estimado Hóspede, Agradecemos os seus simpáticos comentários acerca do nosso hotel. Acreditamos que as boas experiências que possamos proporcionar aos nossos clientes constituem a melhor publicidade, pelo que ficámos muito satisfeitos pelo seu feedback . Esperamos com expectativa a sua próxima visita ao Vila Galé Coimbra. Com os melhores cumprimentos, Sara Palhota (Diretora)

8/10 - 좋아요

Rosa Ma.

2023년 6월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 7월 6일
Estimada Hóspede,Registámos com muito agrado os comentários efetuados sobre o nosso Hotel. É gratificante para toda a equipa saber que lhe proporcionámos uma boa estadia, pois é com esse objetivo que trabalhamos diariamente.Esperamos poder voltar a recebê-la brevemente no nosso Hotel ou em qualquer outro Vila Galé "Sempre perto de Si"Com os melhores cumprimentos,Sara Palhota (Diretora)

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel and breakfast buffet were great!
2023년 6월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 6월 23일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

Tiago

2023년 5월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 6월 2일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.We are grateful for the time spent evaluating your experience with us. We were happy to hear that you enjoyed your stay. Look forward to your next visit.Best Regards, Sara Palhota

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 5월 27일
Estimado Hóspede, Agradecemos os seus simpáticos comentários acerca do nosso hotel. Acreditamos que as boas experiências que possamos proporcionar aos nossos clientes constituem a melhor publicidade, pelo que ficámos muito satisfeitos pelo seu feedback . Esperamos com expectativa a sua próxima visita ao Vila Galé Coimbra. Com os melhores cumprimentos, Sara Palhota (Diretora)

8/10 - 좋아요

susana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo excelente!!
2023년 5월에 3박 숙박함
답변 제공: Sara Palhota 님, 2023년 5월 27일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Mark 님, Green Bay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff!
2023년 5월에 2박 숙박함
답변 제공: Sara Palhota 님, 2023년 5월 20일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

court

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel med benlig betjening
2023년 5월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 5월 15일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards, Sara Palhota

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel!! The room is very nice, clean and has an amazing view. The property is beautiful, the breakfast was amazing.
2023년 5월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 5월 13일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra. It was a pleasure to welcome you to our hotel! It's extremely gratifying to receive this kind of feedback and motivates us to do better and better.We hope to have the opportunity to welcome you again at our Hotel.Best Regards,Sara Palhota

10/10 - 훌륭해요

Luís

2023년 5월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 5월 12일
Estimado Hóspede, Agradecemos os seus simpáticos comentários acerca do nosso hotel. Acreditamos que as boas experiências que possamos proporcionar aos nossos clientes constituem a melhor publicidade, pelo que ficámos muito satisfeitos pelo seu feedback . Esperamos com expectativa a sua próxima visita ao Vila Galé Coimbra. Com os melhores cumprimentos, Sara Palhota (Diretora)

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
It's not the great hotel it used to be
Before Covid this used to be a great hotel with great customer service. Now it's very run down. For an exorbitant price I was given their worst room. They do not tell you that they have some dreadful rooms facing a concrete wall. They call it "street view". But it was not the street, nor the parking. It was some dreadful tiny back alley surrounded by concrete. I immediately requested a room change and I had to fight hard, to the point that I said I was going to refuse to check in and go somewhere else. So finally I was given a good room. However the rooms are all relatively run down, only the price has gone up. Even the breakfast buffet (or their lunch/dinner buffets), which used to be fabulous, now it's good but no longer fabulous.
2023년 3월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 4월 15일
Dear Guest,We would like to thank you for your comment and we regret that your experience with us was not perfect.However, we assure you that we will take all the appropriate measures so this situation will not happened again.Thanking you for your preference and looking forward to welcoming you again in the near future.Kind Regards, Sara Palhota

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Sara Palhota 님, 2023년 4월 14일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.Looking forward to welcome you back at our Hotel in a near future.Best Regards, Sara Palhota

10/10 - 훌륭해요

Marta

2023년 4월에 1박 숙박함
답변 제공: Sara Palhota (Directora) 님, 2023년 4월 7일
Estimada Hóspede,Agradecemos pela sua classificação e comentário.Esperamos poder vir a ter o prazer de a receber novamente no Hotel Vila Galé Coimbra ou em qualquer outro Vila Galé "Sempre Perto de Si".Cumprimentos,Sara Palhota (Directora)

6/10 - 괜찮아요

Simon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Allergies beware
Very limited breakfast options for non dairy family (vegan) family. The staff just kept asking us about gluten free food. I even asked in Portuguese. They clearly have no training in vegan food which for a 4 star hotel is very poor. We nipped over the road to a local shop picked up bread, butter, milk and made our own breakfast in front of them. You have to work very hard to add milk into bread, why on earth make it this hard is beyond me.
2023년 3월에 1박 숙박함
답변 제공: Sara Palhota 님, 2023년 3월 24일
Dear Guest,We thank you for your preference for the Hotel Vila Galé Coimbra and sharing your experience with us.Your comments will be taken into account in order to improve the services of the hotel.We hope to welcome you again at our Hotel.Best Regards, Sara Palhota

8/10 - 좋아요

RODRIGO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel, excellent facilities, a little farther from downtown
2023년 1월에 2박 숙박함
답변 제공: Sara Palhota 님, 2023년 2월 5일
Dear Guest,Thank you very much for your review and for choosing Hotel Vila Galé Coimbra.We are grateful for the time spent evaluating your experience with us. We were happy to hear that you enjoyed your stay. Look forward to your next visit.Best Regards, Sara Palhota