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퀄리티 인 포트 잭슨 여행 후기

2.5 out of 5
퀄리티 인 포트 잭슨
8104 Two Notch Rd, Columbia, SC

이용 후기

6.4
평점 10 - 훌륭해요. 891개 이용 후기 중 194개" "
평점 8 - 좋아요. 891개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 891개 이용 후기 중 159개" "
평점 4 - 별로예요. 891개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 891개 이용 후기 중 167개" "

6.4/10

청결 상태

7.4/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

Ileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free breakfast was great!! Clean unit. Friendly staff. Thank you
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Ileen,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our complimentary breakfast, found your accommodation clean, and encountered friendly staff during your stay. Providing excellent service and amenities is our top priority, and we're delighted to know we met your expectations. Your appreciation means a lot to us, and we hope to welcome you back for another wonderful experience soon. Sincerely, Hotel Manager

8/10 - 좋아요

Willis 님, Orangeburg

Cool
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Willis,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Joseph,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

8/10 - 좋아요

Darryl

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Darryl,Thank you so much for your amazing four-star rating! We are thrilled to hear that you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not yet
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 12일
Dear Lorraine,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Essam Paul 님, saint jerome

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointed at this place no Toilet papers AC heating very noisy place very dirty disgusting don’t worth the price Do not recommend this hotel I asked for a credit that was refuse by the manager
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Essam Paul,We sincerely apologize for the unsatisfactory experience you had during your stay. Your concerns about the lack of toilet paper, noisy AC, and overall cleanliness are unacceptable, and we deeply regret any inconvenience caused. We take your feedback seriously and will address these issues promptly. We understand your disappointment, and we're sorry that your credit request was not accommodated. We appreciate your patience and hope for an opportunity to make amends in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Keyshla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo excelente
2024년 3월에 5박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Keyshla,Thank you for the fantastic feedback! We're thrilled to hear that everything met or exceeded your expectations during your stay. Providing an excellent experience for our guests is our top priority. We look forward to welcoming you back for another excellent visit!Sincerely, Hotel Manager

8/10 - 좋아요

Mirian

단체 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
El personal de la oficina me atienden mal a veces me gritan siempre que voy a hacer el check out, deberían de llamarles la atención. Estamos trabajando en esa área por eso reservamos el hotel.
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Mirian,Thank you for your kind feedback. We sincerely apologize for the unacceptable treatment you experienced from our office staff. This is not reflective of our standards, and we are addressing this matter urgently. Your feedback is crucial, and we're committed to ensuring a more positive experience for all guests.Sincerely, Hotel Manager

4/10 - 별로예요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is currently under renovation. It's a noisy area, suggest you ask for room opposite of main road. Found several roofing nails in the parking lot. The portico ceiling was falling down.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 6일
Dear Daniel,Thank you for your feedback. We apologize for any inconvenience caused by our ongoing renovations and the noise in the area. Your suggestion to request a room away from the main road is noted. We take your safety seriously and will address the issues you mentioned, such as the roofing nails and the portico ceiling, immediately. We appreciate your patience and understanding during this time, and we hope to provide a better experience for you in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Darryl

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear Darryl,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

4/10 - 별로예요

DOUGLAS

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room had a busted up heater in room. Not useable. Not hardly any toilet paper. No tissues. Had to get them at the desk. He was to busy to bring them.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 2일
Dear DOUGLAS,We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the issues with the heater and the lack of essential amenities in your room. Your feedback is crucial, and we will address these issues immediately to ensure a more comfortable experience for our guests. We hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Mirian

2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Mirian,Thank you so much for your amazing four-star rating! We are thrilled to hear that you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager

8/10 - 좋아요

Muhammad

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Muhammad,Thank you so much for sharing your recent stay with us and giving 4 out of 5. We are glad you had a great time at our hotel and zero complaints. We strive to provide our guests with the best service and comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 - 좋아요

Vivian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 23일
Dear Vivian,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Lillie

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 19일
Dear Lillie,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

6/10 - 괜찮아요

Muhammad

Decent
답변 제공: Hotel Manager. 님, 2024년 1월 16일
Dear Muhammad,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Franklin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 16일
Dear Franklin,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 - 좋아요

Brittany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 15일
Dear Brittany,Thank you so much for your kind words. We are so pleased that you found us a great clean place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

Darryl

2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 15일
Dear Darryl,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Kenneth

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 10일
Dear Kenneth,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

4/10 - 별로예요

Donna

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lipstick on a pig.
The first room we were given looked clean at first glance with the beds made but on closer inspection we found a puddle of what looked like semen on the side of the bed and on the floor. Discussing. I complained at the reception desk and was assigned another room. It is an older hotel that has had a decor upgrade. Lipstick on a pig. Won’t be using that hotel again.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Donna,We are incredibly sorry to hear about this distressing experience. Such a situation is completely unacceptable and does not reflect the standards we strive for. We deeply apologize for the state of the first room and for any discomfort or distress this may have caused. Your feedback is invaluable, and we'll address this immediately to ensure a more satisfactory experience for our guests in the future. We hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Rahul

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good and clean room.
Very clean and good room and property location. Only issue we faced was the breakfast was canceled in the morning without any prior notice because of their staff not showing up.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 28일
Dear Rahul,Thank you for sharing your positive feedback about the cleanliness, room quality, and property location. We sincerely apologize for the inconvenience you experienced with the cancellation of breakfast due to unforeseen staff issues. We will address this issue to ensure better communication and service in the future. We appreciate your understanding and hope to have the opportunity to make it up to you on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PLEASE READ
It was a amazing experience, staff was super nice, i had no issues checking in or out, and really look forward to future stay's at this hotel
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Trevor,Thank you so much for your positive feedback! We're thrilled to hear that you had an amazing experience during your stay. It's wonderful to know that the staff was super nice and that you had no issues with checking in or out. We truly appreciate your kind words and are delighted that you're looking forward to future stays at our hotel. We look forward to welcoming you back with the same level of hospitality and excellent service.Sincerely, Hotel Manager

10/10 - 훌륭해요

Wilfredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager. 님, 2024년 2월 7일
Dear Wilfredo,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

Rahul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room
Nice room and service
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 25일
Dear Rahul,Thank you for your stay. We are glad to hear that you enjoyed both the room and the service during your stay! Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

William

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property appeared to be in renovation. The 1st room did not have a working heater. The second room appeared to have gauke in the tub drain. The curtains had tape on them and the bed sheets had yellow stains.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 20일
Dear William,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room were nice and clean. The beds were comfy and the lighting was great. The set up of tbe room itself was very nice. The bathrooms were clean, so were the mirrors. The environment was quite as well making the stay more comfortable.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 19일
Dear Robert,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

scott 님, south daytona

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upgrade on maintenance in room.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 18일
Dear scott,We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager

8/10 - 좋아요

zigmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very convenient and close to the interstate
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Guest,Thank you very much for your stay. It's great to hear that you found our location convenient and close to the interstate. We strive to provide a convenient and accessible stay for our guests. We look forward to serving you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Una estadia placentera. El desayuno excelente. 10/10 Me quedaria alli de nuevo.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 7일
Dear Carmen,Thank you for choosing us and for sharing your positive experience! We are very happy to know that your stay was pleasant and that you enjoyed the excellent breakfast. A score of 10/10 is wonderful, and we appreciate your kind words. We will be happy to welcome you again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for price point.
Perfect stay for one night. Convenient to interstate and restaurants.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Scott,Thank you for sharing your positive experience! We're delighted to hear that your stay was perfect for one night and that our location was convenient for you. We appreciate your feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very tired!
We were very tired from a difficult week. When we checked in we were able to relax and reboot. Thanks
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 1일
Dear Guest,We appreciate you taking the time to share your experience. We're delighted to hear that we could provide a relaxing environment for you to unwind and reboot, especially after a difficult week. Your comfort is our priority, and we're pleased we could contribute to a positive stay. We look forward to welcoming you back whenever your travels bring you our way.Sincerely, Hotel Manager

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bargain price. great staff and clean. that's all i need!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Chris,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed the bargain price, found our staff great, and appreciated the cleanliness. Providing a comfortable and affordable experience is our goal, and we're thrilled that we met your expectations. We look forward to welcoming you back!Sincerely, Hotel Manager

6/10 - 괜찮아요

Nancy

연인과의 여행
별로예요: 직원 및 서비스
Not too bad. But bathroom vent fan would not turn off. Told by desk attendant that this was hardwired and could not be fixed. Since we had already registered he could not authorize refund so we could go somewhere else.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Nancy,Thank you for bringing the issue with the bathroom vent fan to our attention. We sincerely apologize for any inconvenience this may have caused during your stay. We understand the importance of a comfortable and quiet environment, and we regret that we were unable to address this concern promptly. Your feedback is valuable, and we assure you that we will investigate and work on resolving the issue with the bathroom vent fan. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Keona

연인과의 여행
좋아요: 청결 상태
The rooms need to be updated. They need to clean the rooms and ensure that the towels and rags are clean. The price is what brings us back, but will check other hotels next time.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Keona, Thank you for your kind feedback. We appreciate your loyalty and are grateful for your insights. We apologize for any inconvenience you experienced with the room's condition and cleanliness. Please be assured that we take your comments seriously, and we will use them to address and improve the issues you mentioned. We understand that the room's condition is crucial to your overall experience, and we are committed to making the necessary updates and enhancements. We hope to have the opportunity to welcome you back with an improved stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Spruils

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff attitude was nasty and unfriendly to the elderly and handicapped. I understood that they did not allow the free breakfast food to come out of the breakfast area but I asked if I could take something to my sister something that is elderly and handicapped some food they said no I would have to get permission from the front desk so I went to the front desk they also told me no I asked why wouldn’t you allow food to go to a person that is elderly and paralyzed on one side for me to bring them food she said that’s the policy. I said she paid for the room and she should be entitled to the amenities of their Hotel She then said well we just don’t allow it an no exceptions. Then the bathroom and towels were not the best. In my opinion they do not deserve a one star
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Spruils,We sincerely apologize for the distressing experience you encountered during your stay. It is disheartening to hear about the unfriendly attitude and lack of compassion from our staff, especially when dealing with requests for those who are elderly and handicapped. We deeply regret any frustration caused by our policies, and we understand the importance of flexibility in certain circumstances. Additionally, we are sorry to hear about the issues with the bathroom and towels. Your feedback is invaluable, and we assure you that we will address these concerns promptly to improve our overall service. We hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visit and relax in Columbia, SC
Great! Nice location and accomodation. Breakfast was good too!
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 22일
Dear Christine,We're thrilled to hear that you had a great stay! It's wonderful that you enjoyed the nice location, accommodations, and the good breakfast. Thank you for your positive feedback. We look forward to welcoming you back for another fantastic experience in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Bianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 20일
Dear Bianca,Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

David M.

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located for our meeting. Easy access to interstate highways.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 16일
Dear David M,Thank you for your great feedback. We're thrilled to hear that our location was convenient for your meeting and that you found easy access to interstate highways. Providing a convenient and accessible location for our guests is a priority for us, and we're pleased that it met your needs. We appreciate your positive comments and hope to welcome you back for any future meetings or stays.Sincerely, Hotel Manager

8/10 - 좋아요

jacques 님, quebec

가족 여행
Le train passe dans la chambre c’est le seul inconvénient mais il est de taille. Se faire réveiller 2X en pleine nuit clest très ordinaire.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 16일
Dear jacques,We aim to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we're doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely, Hotel Manager

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear Kevin,Thank you for the stay and the feedback. We are confident you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Edwanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great quality
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 11일
Dear Edwanna,Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.Sincerely, Hotel Manager

8/10 - 좋아요

Susan

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Susan,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Edwanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding customer service
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 7일
Dear Edwanna,Thank you for your stay. We're delighted to hear that you received outstanding customer service during your stay. Providing excellent service to our guests is a top priority, and we appreciate your positive feedback. We look forward to serving you again in the future.Sincerely,Hotel Manager

4/10 - 별로예요

Markis

출장 여행
좋아요: 직원 및 서비스
Room needed air purifier for the smoke
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Markis, Thanks for the stay and feedback. My apologies for all the inconvenience. Your reviews are important to us. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Arturo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Got a room that wasn’t clean sanitized, restroom had pubic hair on seat when we walked in, floors were dirty, had a bad stomach of dirtiness, doors security lock was hanging by a screw only, continental breakfast was late both days, so I had to leave without breakfast… that’s one reason we chose there because they advertised breakfast and cleanliness… I am a memeber for the quality inn but after this experience I think I’ll take my business somewhere else now…
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 28일
Dear Guest,We are distressed to see your comments. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Tony

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 28일
Dear Tony,Thank you for your stay. We're delighted to hear that you had a great stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely,Hotel Manager

10/10 - 훌륭해요

Miosotis

연인과의 여행, 아이를 동반한 가족 여행
Me gusto y el trato bendiciones
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 26일
Dear Miosotis, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

2/10 - 너무 별로예요

Zachery

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 22일
Dear Guest, Thanks for your stay at our hotel. We are sorry to hear you did not feel value for price paid and was not as per your expectations. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager