Columbus, Ohio hotel rooms at the Best Western

"Check in was fast and staff friendly. Plenty of free parking. Room was spacious and clean. Breakfast was a disappointment but the coffee was great. "

"The website lies they did not take cash, which caused a big problem with our booking two hours away"

"Very nice "

"We were pleasantly surprised by the spaciousness and amenities. The breakfast was nice as well."

"From the minute we walked in until the minute we left the people working there were so friendly and accommodating. The place was spotless Love love love!"

"I got straight scammed. I paid the upcharge for an upper floor room. What they don’t tell you is the lowest floor of the hotel is 6- which they call an upper floor. I paid the upcharge but stayed on the same floor I would have at the lower rate. Floors 2-5 are parking and 6 is the first actual hotel floor. They refused to give me the money back- just for the upcharge and said they consider all floors upper level. If all floors are upper level so the upper level charge is pretty much a scam to get more money out of you and then when you call them out on it they refuse to give you the upcharge back. It’s a prick way to do business."

"Very different than your average hotel . Great stay good price "

"Super friendly staff."

"carpets stained and torn"