“Very disappointing experience. During check-in, staff requested to photocopy my bank card as part of their policy for possible damages. I was uncomfortable providing sensitive financial information. Given the risks associated with bank card information, I found this practice unacceptable and concerning from a privacy and security perspective. I could not book alternative accommodation as i was tired. Management should review this policy and provide customers with safer options.”
“Very disappointing experience. During check-in, staff requested to photocopy my bank card as part of their policy for possible damages. I was uncomfortable providing sensitive financial information. Given the risks associated with bank card information, I found this practice unacceptable and concerning from a privacy and security perspective. I could not book alternative accommodation as i was tired. Management should review this policy and provide customers with safer options.”
Hasa