Dear Brian, Thank you for taking the time to rate your stay at Hotel Rosamar Garden Resort and for your positive feedback. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Dear Kathleen, We deeply appreciate your review. We are glad to read you and your family had a satisfying experience at the Hotel Rosamar Garden Resort. We will be very happy to welcome you again in the very near future. Thank you for placing your trust in us.Yours sincerely,

Dear David, Thank you for taking the time to rate your stay at Hotel Rosamar Garden Resort and for your positive feedback. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Dear Lukasz,We are very sorry that you had this bad experience. We will take action and try to do our best to make it better. Thank you for sharing it with us, We hope to see you again and change your mind,Best regards,

Dear Helen, We want to thank you for taking the time to review our hotel. We are pleased to know that the assortment of our buffet has achieved your expectations. From Rosamar Hotels we work year after year to offer a buffet with a great variety for everybody likes.On the other hand, we will take note of your comment in order to keep improving our services to offert he best stay to all our clients.Best regards,

Dear Joshua,We do not understand how you can rate at all your stay with us, knowing that the state in which you arrived to the hotel was appalling. Let us remind you that you were drunk in the middle of the street at midnight, sleeping on the pavement. Furthermore, the Police officers brought you to our hotel and, out of compassion, we accepted to accommodate you that same night, despite the fact that the check-in time is at 2.00 pm. All our staff were very kind and polite to you. We also have the surveillance camera records of the check in time as well as the moment when you spoke to the Reception Manager.In conclusion, your opinion is not valid for us and we will try to ignore it.Yours sincerely,

Apreciada Marina, Agradecerte que hayas dedicado parte de tu tiempo en puntuar la estancia del Hotel Rosamar Garden Resort y que esta haya sido positiva. Nuestro objetivo es que nuestros clientes disfruten al máximo sus vacaciones en Lloret de Mar. Esperamos verte en una próxima ocasión.Saludos,

Dear Karl, Thank you for taking the time to rate your stay at Hotel Rosamar Garden Resort and for your positive feedback. Our aim is that our guests enjoy and have an amazing holiday in Lloret de Mar. We look forward to seeing you next time.Best regards,

Cher Danielle,Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Dear customer, First, thank you for sharing your rating about our establishment. We are deeply sorry to hear your stay at Rosamar Garden Resort hotel was not fully satisfactory. We will continue working with the aim of improving to offer a good experience to our guests. Best regards,

Dear Mircea, Thank you very much for rating our hotel so positively, for us it is very important to know the satisfaction of our customers. We look forward to welcoming you back to the Rosamar Garden Resort very soon. Best regards,

Dear customer, We sincerely appreciate your time to rate our hotel. Rosamar Garden Resort hotel team is very sorry to hear your stay did not fully accomplish your expectations. We will continue to strive to offer a pleasant stay to all our guests. Best regards,

Dear customer, From the Rosamar Es Blau Hotel we want to thank you for your feedback. All the opinions are of great help to keep working in our aim, which is to offer a pleasant stay to our clients and improve the services every day. We are sorry that the food conditions did not meet expectations. We pay attention to these details and commit to continue working every day. Thank you and regards,

Dear Angela, Thank you for taking the time to write a comment on our hotel. We are happy to know that you enjoyed the Kids Club. Outdoor pools are not heated, they have natural temperature, but we do have one inside big heated pool, available for all our guests. As for the amenities, we offer shampoo, shower gel and soap. All these should be replaced on a daily basis. In case you lack any amenities, towels or anything else, you can always contact the front desk, which is available 24/7 and they will help you with great pleasure. We will take note of what you disliked, look over your experience, and do our best to improve our service. At Rosamar Hotel, our main goal is to offer maximum comfort and wellbeing to our guests. We would like to thank you for your trust, and we hope to see you again. Sincerely,

Dear Nicholas, We would like to thank you for taking the time to share your experience with us. We are deeply sorry that your stay at Rosamar Hotels was not entirely positive and regret not having been able to fulfil all your expectations about your last stay at our hotel. We are happy to know, that you enjoyed at least our animation team. We will take note of what you disliked, look over your experience and do our best to avoid occasional situations like you experienced from ever happening again. At Rosamar Hotels, our main goal is to offer maximum comfort and wellbeing to our guests. We would like to thank you for your trust, and we hope to see you again. Sincerely, Montse Vilella

Thank you for your comment and for taking the time to describe your stay at our hotel. We are always happy to hear that our guests’ needs were met to the greatest extent possible. Thank you for counting on Rosamar Hotels, and we hope to see you again soon. Sincerely,

Dear guest, We are grateful to you for your comments on our hotel. Our team works to offer a pleasant stay to all our guests, and by expressing your opinion you help us to do so. Thank you for trusting us. We hope we can welcome you again at some point. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, Thank you for taking the time to offer your comments on our hotel. We are pleased to hear that you enjoyed your time at Rosamar Hotels. Our team’s goal is to work every day to ensure the well-being of our guests, and as a result we are pleased to hear your opinion. We hope to see you again soon. Thank you for counting on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear Sebastian, We want to thank you for your comments, and for having chosen our hotel for your stay. We are proud to hear that you enjoyed your time with us, since our job is to satisfy the needs of our guests to the greatest extent possible. That is why we value opinions like yours, which are a great source of satisfaction for us. We hope to see you again at some point. Thank you for counting on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, Thank you for taking the time to offer your comments on our hotel. We are pleased to hear that you enjoyed your time at Rosamar Hotels. Our team’s goal is to work every day to ensure the well-being of our guests, and as a result we are pleased to hear your opinion. We will take note of your comment, for sure. We hope to see you again soon. Thank you for counting on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We would like to thank you for taking the time to rate our hotel to let us know how your stay went. We are pleased to hear that you enjoyed your holiday, and we hope to see you again soon. Thank you for relying on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, Thank you for your comment and for taking the time to describe your stay at our hotel. We are always happy to hear that our guests’ needs were met to the greatest extent possible. We will take your comments into account in our efforts to continue improving our hotel. Thank you for counting on Rosamar Hotels, and we hope to see you again soon. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We want to thank you for your comments, and for having chosen our hotel for your stay. We are proud to hear that you enjoyed your time with us, since our job is to satisfy the needs of our guests to the greatest extent possible. That is why we value opinions like yours, which are a great source of satisfaction for us. We hope to see you again at some point. Thank you for counting on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, Thank you for taking the time to offer your comments on our hotel. We are pleased to hear that you enjoyed your time at Rosamar Hotels. Our team’s goal is to work every day to ensure the well-being of our guests, and as a result we are pleased to hear your opinion. We hope to see you again soon. Thank you for counting on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We would like to thank you for taking the time to rate our hotel to let us know how your stay went. We are pleased to hear that you enjoyed your holiday, and we hope to see you again soon. Thank you for relying on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, Thank you for taking the time to write about your experience at our hotel. Comments from guests help us improve the services we offer, and they help us to know what you think we need to improve. For us, it is important to continue evolving. We would like to thank you for your trust, and we hope to see you again. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We would like to thank you for taking the time to rate our hotel to let us know how your stay went. We are pleased to hear that you enjoyed your holiday, and we hope to see you again soon. Thank you for relying on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear Lela, We would like to thank you for taking the time to share your experience with us. We are grateful for your honest opinion, and we will be sure to take it into account in our efforts to continue improving our hotel. Thank you for counting on us, we would love to be able to welcome you again in the future. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We would like to thank you for taking the time to rate our hotel to let us know how your stay went. We are pleased to hear that you enjoyed your holiday, and we hope to see you again soon. Thank you for relying on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear YK, Thank you for taking the time to write a comment on our hotel. We are deeply sorry that your stay at Rosamar Hotels was not entirely positive. We will take note of what you disliked, look over your experience, and do our best to avoid occasional situations like you experienced from ever happening again. At Rosamar Hotel, our main goal is to offer maximum comfort and well-being to our guests. We would very much enjoy seeing you again. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear Araz, Thank you for your comment and for taking the time to describe your stay at our hotel. We are always happy to hear that our guests’ needs were met to the greatest extent possible. Thank you for counting on Rosamar Hotels, and we hope to see you again soon. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear guest, We want to thank you for your comments, and for having chosen our hotel for your stay. We are proud to hear that you enjoyed your time with us, since our job is to satisfy the needs of our guests to the greatest extent possible. That is why we value opinions like yours, which are a great source of satisfaction for us. We hope to see you again at some point. Thank you for counting on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear Booby, Thanks for leaving your comments on Expedia. We regret a lot that in your case you was not satisfied and that it was not like that and that you considered your stay so bad. Our main objective is to satisfy all our customers. Receive our apologies and we will continue working every day to offer a better service. Best regards, Montse Vilella Director of Rosamar Hotels

Dear Matthew, We want to thank you for your comments, and for having chosen our hotel for your stay. We are proud to hear that you enjoyed your time with us, since our job is to satisfy the needs of our guests to the greatest extent possible. That is why we value opinions like yours, which are a great source of satisfaction for us. We hope to see you again at some point. Thank you for counting on us. Sincerely, Montse Vilella Director of Rosamar Hotels

Dear Ginty, We would like to thank you for taking the time to share your experience with us. We are grateful for your honest opinion, and we will be sure to take it into account in our efforts to continue improving our hotel. Thank you for counting on us, we would love to be able to welcome you again in the future. Sincerely, Montse Vilella Director of Rosamar Hotels

Appreciated Andres, We thank you for leaving your comment on Expedia and we have detailed the aspects that you liked the most and those that we will analyze to be improved. We regret very much that some customers are not respectful with the music, but if we detect a very high volume in any area of the Hotel we notify reception and we act quickly to turn down the volume. In outdoor areas, we do not have ashtrays near the pools for those customers who smoke so they bother as little as possible. Smoking is prohibited inside the Hotel, near the Mini club, the swings or Mini golf area. Best regards. Montse Vilella Director of Rosamar Hotels

Dear Ziad, We are grateful to you for your comments on our hotel. Our team works to offer a pleasant stay to all our guests, and by expressing your opinion you help us to do so. Thank you for trusting us. We hope we can welcome you again at some point. Sincerely, Montse Vilella Director of Rosamar Hotels

Cher Michel, Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Apreciado Jose Antonio, Gracias por haber dedicado tu tiempo en valorar nuestro establecimiento. Nos complace saber que la variedad del buffet ha satisfecho las expectativas. Desde Rosamar Hotels trabajamos año tras año con el objetivo de ofrecer un buffet variado y para todos los gustos. Agradecemos tu confianza y estaremos encantados de poderte ver de nuevo. Saludos,

Dear client, First, thank you for sharing your rating about our establishment. We are deeply sorry to hear your stay at Rosamar Garden Resort hotel was not fully satisfactory. We will continue working with the aim of improving to offer a good experience to our guests.Best regards,

Dear Aerina, Thank you for your comment. We are glad to read that you had a nice stay and that the assortment of our buffet has achieved your expectations. From Rosamar Hotels we work year after year to offer a buffet with a great variety for everybody likes.Best regards,

Cher Azzeddine, Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Chère Stéphanie, Merci pour vos mots. Nous essayons continuellement de prendre le plus grand soin de nos installations afin que les clients se sentent chez eux et nous sommes heureux de savoir que la propreté a été à la hauteur de vos attentes. Chez Rosamar Hotels, nous voulons toujours offrir les meilleurs services à nos clients.Cordialement,

Dear Benjamin, First, thank you for sharing your rating about our establishment. We are deeply sorry to hear your stay at Rosamar Garden Resort hotel was not fully satisfactory. We will continue working with the aim of improving to offer a good experience to our guests.Best regards,

Cher Marie Pierre, Nous vous remercions du temps que vous avez pris pour laisser votre avis. Pour Rosamar Hotels, il est très important de répondre aux besoins de nos clients et nous sommes heureux de lire des avis aussi positifs que le vôtre.Nous vous remercions de votre confiance et nous nous réjouissons de vous revoir bientôt. Salutations,

Cher Mounira, Merci d'avoir pris part de votre temps en notant le séjour à l'Hotel Rosamar Garden Resort et cela a été positif. Notre objectif est que nos clients profitent au maximum de leurs vacances à Lloret de Mar. Nous espérons vous revoir à la prochaine occasion.Salutations,

Cher Mohamed, Nous apprécions profondément votre opinion. Nous sommes heureux de lire que votre expérience à l' Hotel Rosamar Garden Resort a été satisfaisante pour vous et votre famille. Nous serons très heureux de vous accueillir à nouveau à une autre occasion. Merci de nous faire confiance.Cordialement,

Cher Houari, Merci pour vos mots. Nous essayons continuellement de prendre le plus grand soin de nos installations afin que les clients se sentent chez eux et nous sommes heureux de savoir que la propreté a été à la hauteur de vos attentes. Cependant, nous regrettons de ne pas avoir étñe à la hauteur dans tous les égards. Chez Rosamar Hotels, nous voulons toujours offrir les meilleurs services à nos clients.Cordialement,

Dear Marilyn, Thank you very much for rating our hotel so positively, for us it is very important to know the satisfaction of our customers. We look forward to welcoming you back to the Rosamar Garden Resort very soon.Best regards,