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예약 가능 여부 확인

트래블로지 바이 윈덤 오렌지 카운티 에어포트/코스타 메사 여행 후기

2 out of 5
트래블로지 바이 윈덤 오렌지 카운티 에어포트/코스타 메사
1400 Bristol Street, Suite A, Costa Mesa, CA

이용 후기

6.6
평점 10 - 훌륭해요. 1002개 이용 후기 중 285개" "
평점 8 - 좋아요. 1002개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 172개" "
평점 4 - 별로예요. 1002개 이용 후기 중 152개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 182개" "

6.6/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It's noisy
This hotel is not soundproof. I heard the sound of the plane and the sound of the next room loudly. The couple in the next room fought loudly, so it was very uncomfortable.
2022년 8월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2022년 9월 24일
We apologize for the inconvenience. We appreciate your feedback and will do our best to resolve the issue as soon as we can.

10/10 - 훌륭해요

HWANG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good and kind
The staff are friendly and quick to respond to requests, handles difficult situations, and the condition of the room is fine Overall, it has an antique atmosphere
2022년 6월에 1박 숙박함
답변 제공: Wynn 님, 2022년 6월 28일
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay. We strive to provide excellent service, and we hope to see you again soon!

8/10 - 좋아요

Ben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A VERY pleasant, affordable, GEM in a sea of expensive places to stay. I was a bit apprehensive at the low cost, but my fears were totally unfounded. The motel is 'experienced' but well kept up and the staff is VERY quick to take care of ANY request or problem. A quick snack can be grabbed from several fast food places within a 2 minute walk. O.C. Airport and fairgrounds are just minutes away without even getting on a freeway. I didn't get a chance to use the pool or gym, but neither was crowded (on a 3 day weekend) and those using them seemed to be enjoying the facilities. This WILL be my 'GO TO' place to stay when I return to the area.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was good for me. I did not like some homeless people on the property.
2024년 5월에 5박 숙박함

2/10 - 너무 별로예요

Kevin

?
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Roció

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The building is falling apart, needs repairs, The first room that I got it smells like cigarettes so I request to change to a different room, Which they give me a better room, I think the property in general it’s old. Complementary breakfast, it barely has anything, Employees are very nice some of them.
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Soham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Saeed 님, Thousand Oaks

출장 여행
좋아요: 직원 및 서비스
Doors and furnitures have stains of usual wear and tear. The property can definitely use a fresh coat of paint. Breakfast is ridiculous
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jorge

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I got a smoke free room and the room still smell like cigarettes and also the room was nothing like the pictures it showed while booking .
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Sara

I’ve stayed here before.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Amaranta Cornejo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Él precio es razonable. Se encuentra muy cerca del aeropuerto. Cuenta con un gimnasio básico. Justo porque sólo llegaba a dormir,valorë mucho que fuera un espacio bastante silencioso a pesar de estar sobre una calle transitada. Justo por mis horarios nunca pudo llegar alguien de mantenimiento para arreglar la caja de seguridad. No pude usar la piscina porque el agua estaba fría y había plumas y otro tipo de basura en el agua. Él jacuzzi estaba limpio y funcionaba bien.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Jon

출장 여행
별로예요: 숙박 시설 상태 및 시설
I stayed 3 different weeks at your property. 209 was noisy (neighbors talking until 3 am). 107 was the best room, but the noise from upstairs was sometimes annoying. 244 was the worst room. Hot water was sporadic, the bathtub was not clean, it looks rundown.
2024년 4월에 5박 숙박함

8/10 - 좋아요

cynthia

2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Luis

가족 여행
별로예요: 청결 상태
me cobraron mas del contrato. 75 dlls de Tax. mas 100 dlls para deposito al momento de retirarme del hotel no me lo regresaron incluso fue cobrado de la tarjeta me comentaron que en 5 días me lo regresan? espero que a así sea. otro punto es que no me dieron recibo según ellos me lo daría expedia.
2024년 4월에 7박 숙박함

4/10 - 별로예요

Ning

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Jorge Huelgas

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Khalil

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함

8/10 - 좋아요

Jon

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Very clean room. I was on the first floor and the walking noise from above can be annoying. But it was at least at a minimum.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
another great stay at this place...
2024년 3월에 1박 숙박함

4/10 - 별로예요

Kyle

연인과의 여행
Although the place was clean and organized the picture advertised on the website didn't match the room which to be honest gave off the vibe of seedier things. The level of noise from the other patrons makes this hotel very unacceptable doors slamming people pacing the back and forth all night loud arguing police activity etc I did enjoy the duck that lives there though he's nice and the breakfast in the morning was food was quite edible Hot bagel sandwiches. Checking guy was nice and so was the staff just kind of an older motel that needs renovation and better soundproofing
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Kyle,Thank you for your feedback. We apologize for the noise disturbances and any discrepancies during your stay. We're pleased you enjoyed the breakfast and our resident duck. Your comments will help us improve. We hope to welcome you back for a better experience

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service
2024년 3월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Jesse,We are sincerely grateful for your perfect rating! It's wonderful to hear that you had a fantastic experience during your stay. Thank you for choosing our establishment, and hope to have the pleasure of hosting you again in the future!

6/10 - 괜찮아요

Jon

출장 여행
The walls are so thin, I can hear the people on both sides of the wall talking late at night (one side until about 4 in the morning.)
2024년 3월에 3박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Jon,We are sorry for the noise disruptions during your stay. We are actively addressing the thin walls to ensure a peaceful environment for all guests. Please let us know if there's anything else we can do to improve your experience.

4/10 - 별로예요

Alexander 님, Costa Mesa

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room was really smelly a second room ok they put me in a third room that was ok. Hotel needs updating but guy at the front desk was helpful.
2024년 3월에 3박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Alexander,Apologies for the initial room inconvenience. We are grateful for your understanding and glad our front desk team could assist. Your feedback regarding updates is duly noted. Let us know if there's anything else we can do to improve your experience.

10/10 - 훌륭해요

Zhou

2024년 3월에 2박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Zhou,Thank you for the rating . We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we are delighted to have met your expectations. We hope to welcome you back for another excellent stay soon!

2/10 - 너무 별로예요

Emily

Horrible . First night stuck on Fox News all night second night. Man banging on my window and door waking me and I had a child w me . The front desk would not answer in fact hung up on me or picked up and put on hold forever so I had to dial 911. No manager there to talk too
2024년 3월에 2박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Emily,We sincerely apologize for the disturbances during your stay and the unresponsive front desk. This is not our standard of service. Please accept our apologies for any inconvenience caused. We will address these issues promptly.

10/10 - 훌륭해요

Sohila

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property maintained clean and comfortable. The manager very helpful.
2024년 3월에 5박 숙박함
답변 제공: Travelodge Staff 님, 2024년 4월 1일
Dear Sohila,We are glad to hear you found our property clean and comfortable, and we appreciate your kind words about our manager. Your satisfaction is our priority, and we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Lynn

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tim is great at the front desk
2024년 3월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 4월 1일
Dear Lynn,We are happy to hear that Tim provided excellent service at the front desk. Thank you for your kind words, and we will be sure to pass along your compliments to him. We hope to see you again soon.Warm Regards

10/10 - 훌륭해요

Moses 님, Tustin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Moses,Thank you for the excellent rating! We are delighted to hear that you had a wonderful experience with us. we hope to welcome you back for another enjoyable stay in the future!Thanks & Regards

10/10 - 훌륭해요

WEI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk gentleman is friendly and thoughtful.
2024년 2월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Wei,We're pleased to hear you found our staff to be friendly and thoughtful. Thank you for your kind words! We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Carolyn

연인과의 여행
Staff and service not to friendly. Room could of been cleaned better ..
2024년 2월에 2박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Carolyn,We apologize for the unfriendly staff service and the cleanliness issues in your room. Your feedback is noted, and we'll strive to improve. Please let us know if there's anything else we can do to enhance your experience.

10/10 - 훌륭해요

Erica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Really nice staff.
2024년 2월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Erice,We are pleased to hear you enjoyed our cleanliness and found our staff to be accommodating. Thank you for your kind words! We hope to welcome you back soon!

4/10 - 별로예요

Tageshi

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
チェックインすると、金庫は使えないしテレビは映りませんでした。 フロントに連絡すると、テレビは直ぐに直してくれましたが、 金庫は翌日になるとの事でしたが、結局チェックアウトまで直しに来ませんでした。 テレビは映るようになりましたが、リモコンの裏蓋は無く、ボリュームは操作出来ませんでした。 シャワーは、レバーを回すと温度調節出来ましたが、水量が調節出来ませんでした。 おそらく、レバーを手前と奥に動かして水量調節するものだったのかもしれませんが、レバーが動きませんでした。 とにかく、全体的に設備が古いです。 壁は薄いです。 隣りの部屋の咳や会話も聞こえます。
2024년 2월에 9박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Tageshi,We appreciate your feedback on the overall facility and apologize for any disturbances from neighboring rooms. We will strive to provide a more comfortable stay in the future.Best Regards.

2/10 - 너무 별로예요

Lynda 님, Morro Bay

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
There were holes in the bedspread. Walls were patched in several places. Very old furniture that needs upgrading. The bathroom sink and shower had huge cracks in the tile but we did not end up using the shower because we had NO hot water! I looked but did not find any smoke detectors as well.
2024년 2월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Lynda,We apologize for the inconveniences during your stay. We are addressing the issues promptly to enhance our facilities and ensure guest satisfaction. Thank you for bringing them to our attention.

10/10 - 훌륭해요

Grace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean room,soft towels. Would return.
2024년 2월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
We are happy to hear you had a comfortable stay! Thank you for noticing our clean rooms and soft towels. We look forward to welcoming you back in the future!Best Regards

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a pretty nice place to start at that was budget friendly. There were some tiny things here or there that needed updating, but overall, it was pretty good!
2024년 1월에 6박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Daniel,We are delighted to hear you had a pleasant experience with us! Thank you for choosing our budget-friendly option. Your perfect rating means a lot to us! We hope to see you again soon!

6/10 - 괜찮아요

Sorrells

2024년 1월에 2박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Sorrells,We appreciate your feedback and regret if your experience did not meet your expectations. Your input is valuable to us, and we will strive to improve. If there are specific areas where we can enhance your experience in the future, please let us know. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Brian

I found several cockroaches in my room this morning. It’s possible it was from the extensive rain but the room should be checked. Room 224
2024년 2월에 3박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Brain,We sincerely apologize for the inconvenience of finding cockroaches in your room. we will conduct a thorough inspection and take necessary measures to address the issue promptly. Your comfort and satisfaction are our top priorities. Thank you

10/10 - 훌륭해요

ZACHARY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay somewhat often here and there. There are some rooms that are better than others, but if you have issues and address them they will do their best to fix it. My GF has fibromyalgia and I have slipped discs in my back so the stay wasn't needed but purely for the hot tub. It was closed for the night after being cleaned which is an absolute first for me. All good. The sensor on my TV was non responsive and they were quick to give me a new room and tested everything before leaving. Great price, free breakfast and great customer service. Last night's front desk worker deserve a raise, same with the morning guy who remembers me from previous stays and is always cordial.
2024년 2월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Zachary,Thank you for your ongoing support and for sharing your feedback. We regret any inconvenience caused by the temporary closure of the hot tub but are grateful for your understanding. We are pleased that we promptly resolved the TV issue and ensured your comfort. Your compliments about our pricing, breakfast, and service mean a lot to us, and we will be sure to relay them to our team. We anticipate the opportunity to host you again for another enjoyable visit.Thanks & Regards

4/10 - 별로예요

Chul

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 3월 31일
Dear Chul,We regret to hear that your stay did not meet expectations. Your feedback is crucial, and we will utilize it to enhance our services. Best Regards,

2/10 - 너무 별로예요

Tracy

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room not clean cigarette smoke and cigarette butt on the floor broken toilet crashed cars on property commercial trucks taking a lot of parking airport noise people walking all night upstairs breakfast not appealing offered 2nd night at a higher price Sunday night
2024년 1월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 4월 1일
Dear Tracy,We apologize for the multiple issues you encountered during your stay, including cleanliness, noise disturbances, and unappealing breakfast options. Your comfort is our priority, and we're sorry we fell short. We're addressing these issues promptly and would appreciate the opportunity to make it right.

4/10 - 별로예요

Jonathan

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Travelodge Staff 님, 2024년 4월 1일
Dear Jonathan,Thank you for your feedback. We appreciate your input and apologize if our options didn't fully meet your expectations. We're always striving to improve, and your comments will help us in that endeavor.

2/10 - 너무 별로예요

Claudia

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 4월 1일
Dear Claudia,We regret to hear that your stay did not meet expectations. Your feedback is crucial, and we will utilize it to enhance our services.

2/10 - 너무 별로예요

Maritza

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a great place to stay
Stayed in this place for 3 nights. Lots of homeless people. Fire broke out on 2nd night and on my last night the bathroom had a ceiling leak.
2024년 1월에 3박 숙박함
답변 제공: Travelodge Staff 님, 2024년 4월 1일
Dear Maritza,We sincerely apologize for the challenges you encountered during your recent stay. Your safety and comfort are our top priorities, and we regret any distress caused by these circumstances.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 1월 28일
Thank you for the perfect 10/10 rating! We're honored by your positive feedback.

10/10 - 훌륭해요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was professional and friendly.
2024년 1월에 2박 숙박함
답변 제공: Travelodge Staff 님, 2024년 1월 28일
Thank you for acknowledging our staff's professionalism and friendliness. We're thrilled to know you had a positive experience, and we look forward to welcoming you back on your next visit.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Good value, simple stay in OC
Pretty good overall for Orange County visitors. It is a very tired property (like so many Travelodges) but a friendly welcome and comfortable lodgings. Breakfast is included, along with a very nice pool and hot tub. I would suggest good value for families and small business travelers to this area in greater LA. Very close to the OC airport.
2024년 1월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 1월 28일
We appreciate your feedback and are pleased to know you found our property suitable for Orange County visitors. While we acknowledge the aging aspects of the property, we're glad that you had a comfortable stay, enjoyed the included breakfast, and took advantage of our amenities. Your recommendation for families and business travelers is valued, and we look forward to hosting you again near the OC airport.

6/10 - 괜찮아요

Yongli

단체 여행, 출장 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Travelodge Staff 님, 2024년 4월 1일
Dear Yongli,We value your feedback and apologize for any issues you encountered during your stay. Your feedback is important, and we're committed to making improvements. We look forward to the chance to exceed your expectations next time.

8/10 - 좋아요

Mamo D.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Travelodge Staff 님, 2024년 1월 28일
Thank you for the 4/5 rating! We appreciate your feedback and are committed to making your next stay even better.