Sadly, this once nice hotel treats its guests with suspicion and accommodates them in dirty rooms that haven't seen a lick of paint in years.
Be warned, you cannot check into this hotel without either a passport or drivers licence. No debate. Civilised Brits looking to check into the hotel, that they have booked and paid for, simply won't be admitted despite no instruction of this nature being issued when booking. Fortunate I found a photo of my passport in my phone. As a businessman that travels the UK, I very much notice odd, unprofessional and substandard service. I'm always forgiving of tatty/dirty facilities in mid-range hotels - but treat me like a criminal and you'll anger me. I wonder how many others have stayed at this hotel and been taken aback at how weird it is, and how shabby the treatment is. Very disappointing.