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"staff were friendly and professional"

"The hotel was class , looked dated , which i like , but the rooms were like wow , wouldn't expect going into a hotel which on the outside , and in the halls were like walking into the late 19th century the i went into a room a basic btw , and a beautiful mural of david bowie and just transformed it into modern, was such a wow factor , the staff were like family , we went to the pub about 3 mile away , and the boss was there , talking away as if we were family, ive never felt so like home but while away , i only came on here to book again and noticed it asked for a review, honestly , if you want the marriot or the hilton , (which lets be honest all loom the same) the you wont be happy , but if you want to walk into history and get to your room with a view , and the room transports you back , then this is it, i honestly loved this place that much i phoned up rough and asked for an extra night , the town is so welcoming , the taxi driver was class , the kebab shop was class , everyone was happy , and trust me i tried to annoy people , they just go with it , an amazing place and an amazing bunch of people xxx"

"The hotel was excellent and set in a stunning location! The services were great, there is plenty to do and see. The staff were exceptional in all aspects and made our stay even better. We really enjoyed the food and drink and found it to be of a high standard. Overall our stay here was great and would happily come back. I highly recommend a visit!"

"We were rather unfortunate in that a drunk older couple were through the wall to us, shouting obscenities' and making a lot of noise. George, the general manager could not have handled it any better. I would highly recommend. "