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셸터 코브 리조트 & 마리나 여행 후기

2.5 out of 5
셸터 코브 리조트 & 마리나
27600 West Odell Lake Rd, Hwy 58, Crescent, OR

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 87개 이용 후기 중 62개" "
평점 8 - 좋아요. 87개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 87개 이용 후기 중 3개" "
평점 4 - 별로예요. 87개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 87개 이용 후기 중 2개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Mollie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cabin was beautiful and the staff was very friendly. There was an ok pizza place connected to the check in office. Which we were glad for because there is not much else around the area to eat. They provided plenty of wood and kindling for the wood burning fireplace. It was super cozy. Bed was comfy. We will definitely go again.
2024년 3월에 1박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2024년 3월 27일
Thank you so much for you feedback. We look forward to welcoming you back!

10/10 - 훌륭해요

brendi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view from a well stocked cabin. The only thing missing was a pot holder.
2024년 3월에 2박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2024년 3월 26일
Thank you for your feedback!

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2024년 3월 3일
Thank you for your feedback! We hope to see you again soon

10/10 - 훌륭해요

Mary grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love our stay in the cabin. It was homey and keep us warm.
2024년 1월에 1박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2024년 2월 13일
Thank you for your feedback! We hope to see you again

8/10 - 좋아요

Heidi

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting. Staff were wonderful! Cabin appeared “clean” (surfaces wiped down) but didn’t feel sanitized, and floors had only been swept enough to clean up visible surface debris. There’s a broom in the room, when I swept I filled the dustpan with dirt. Definitely not mopped, other than possibly pushing around a dirty swiffer pad on a dirty floor. The bathroom floor was a bit sticky and smelled like urine. Thankfully we brought extra shoes that we wore inside the entire time and our own towels, so we use their towels on the floor when taking a shower. The overall state was really fantastic. I brought my own cleaning wipes, so I was able to wipe everything down and wash dishes again before we use them.. Please note, I am admittedly more of a germ aware person than what most peeled seem to be these days. If using a seat cover at public bathrooms and paper towels to open the bathroom door when you leave, sounds like you, this information is directed at you. I am not convinced most people would be as observant. lol! For you, everything about your stay will likely be all 5 stars. I would definitely stay again and bring my own linens and cleaning wipes again. No regrets.
2023년 12월에 3박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2024년 2월 13일
Thank you so much for your feedback. We have shared reviewed with our housekeeping department to ensure we are paying close attention to items mentioned at all times. We look forward to hosting you again!

10/10 - 훌륭해요

Cheyenne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an amazing place , we throughly enjoyed our stay. Love the historic cabin and we will be making this a yearly trip from now on! The staff was excellent and went above and beyond to help when our truck wouldn’t start in the cold. 10 out of 10 !
2023년 11월에 1박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2023년 12월 5일
Thank you so much for your kind words! We look forward to seeing you again next year!

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shelter Cove is a wonderful resort. Great people, beautiful location, and they have a lot to offer. RV sites, cabins, boats to rent (motorized as well as kayaks, canoes), fishing, hiking, as well as a store with a wide range of items (fishing, food, trinkets, sweaters). It is at a higher elevation so the weather is a bit crisper. The area has beautiful rv sites in the trees and trails along the lake, and it is along the PCT. We rented a boat and stayed in a cabin. The cabins were located on the edge of the lake with a beautiful view. The cabins themselves were "rustic" and had a full (but small) kitchen with all the basics... which was handy as there were not a lot of food options close by beyond what the resort offered. The one we stayed in was for three people with a bunk bed and the cabin was quite small with the kitchen, bathroom, bed and counter all crammed in. There was not a table for all three to eat at, but a counter with two chairs. But as we did not spend much time there except to eat and sleep, it worked for us. Note the "rustic" part. It was not "shiny" inside, and the wood beds and chairs creaked ALOT. But that really was the only complaint. The cabin was otherwise cozy and warm (cool outside). No WIFI at the cabin, but the store had pretty good service available 24 hours. And there was dish tv and a dvd player, so we were not very unplugged. Verizon had some service, Metro PCS none. It was also very dog friendly. Overall, a great experience!
2023년 10월에 2박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2023년 10월 17일
Thank you so much for your feedback and kind words! We hope to host you again!

4/10 - 별로예요

Kevin 님, Ankeny

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Website and welcome email states restaurant available, however it's closed. Occupant is responsible for cleaning dishes and emptying trash cans, however this was not stated prior to check-in. Several dishes/utensils were dirty. The coffee maker was dirty. Use at own risk. Rodents were busy at night between ceiling and roof.
2023년 9월에 1박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2023년 9월 21일
We are so sorry for the experience you had while with us. This is not how we want anyone's time with us to go! We hope for the opportunity to host you again with a much better experience, that we know we can provide.

8/10 - 좋아요

Mary

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the experience of staying in a little cabin that appealed to us. The sunrise was beautiful.
2023년 8월에 1박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2023년 9월 21일
We are happy you enjoyed your stay!

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wish we were more prepared.
We stayed here overnight on our road trip. I specifically chose Shelter Cove because it seemed like a perfect mix of nature/camping along with having food amenities on site. Because we were on a road trip, we did not have food packed, and were a bit disappointed with the lack of options at the general store, and the hours of the restaurant on site. Fortunately, we checked in on time to grab dinner, but when we left at 9am, the restaurant still was not open - we had planned to have breakfast and coffee before taking off. We were told breakfast opened at 7am, and unfortunately there is nothing near the resort to pick up. The cabin is so cute, the views were amazing, and we absolutely would have loved this stay if we were more prepared, but I felt that the website, and hotels.com web descriptions were inaccurate and so we didn’t know that we needed to prepare more for the one night stay. My advice to anyone doing a stopover - Bring food to cook, and you’ll probably love this place.
2023년 8월에 1박 숙박함
답변 제공: Victoria Gutierrez -General Manager 님, 2023년 9월 21일
We are so sorry we failed to meet your expectations. All items mentioned have been addressed and we hope for the opportunity to host you again with the experience we know we can provide!

10/10 - 훌륭해요

Denise

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at Shelter Cove in cabin C. We had a comfortable cabin with great, soft bedding and hot shower. All the amenities of home and a beautiful lake view! It was snowing but pathways cleared and they always had a roaring fire at central fire pit. The staff was so helpful and friendly. Joshua was especially helpful and fixed the TV that we’re surprised to even have in our cabin! The store was stocked with lots of miscellaneous items in case you forgot to pack something. Lots of food, snack and beverage choices along with souvenirs. They seem to be open all seasons but the restaurant was not yet open so we didn’t get to eat there. We loved it here, stayed 5 days!
2023년 5월에 5박 숙박함
답변 제공: Patti 님, 2023년 6월 10일
We are so happy you enjoyed your stay. Come back and stay with us anytime!

10/10 - 훌륭해요

RENEE 님, PASCO

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love property
2023년 3월에 1박 숙박함
답변 제공: David 님, 2023년 4월 21일
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!Sincerely, David PulliamGeneral Manager

2/10 - 너무 별로예요

Rod

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

8/10 - 좋아요

Terri

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views were amazing. You can’t beat a snow coveted lake front. The staff were, without exception friendly and helpful. It was unfortunate that the heat in the cabin was not properly functioning. Brrrr 57 degrees inside when the very nice facilities man came and swiped us the voodoo it takes to turn the heat on. It went off again in the night. The grounds were plowed repeatedly while we were there allowing easy access up and down the 2 mile access road and around the property even as more snow fell. I would return in a heartbeat. The access to winter fun at Willamette Pass and Gold Lake Snow Park can not be beat.
2023년 2월에 1박 숙박함
답변 제공: Patti 님, 2023년 2월 13일
We are so happy you enjoyed your stay! the heat issue has been addressed. we hope you join us again soon.

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend!
A wonderful time for my wife and I. Cabin had everything we needed, was very clean and comfortable. The staf was so pleasant and kind. We be going back again.
2022년 12월에 3박 숙박함
답변 제공: Patti 님, 2023년 1월 6일
Thank yo so much for the wonderful review. we can't wait for your return!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely lovely.
2022년 8월에 1박 숙박함
답변 제공: Patti 님, 2022년 10월 20일
we are so glad you enjoyed your stay with us.

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious clean cabin with a wonderful view of the lake. Super comfortable bed!
2022년 2월에 2박 숙박함
답변 제공: Kate 님, 2022년 2월 17일
Hi Kathy, thank you so much for your kind review! We are so glad you had a good stay and we hope to see you again soon!

10/10 - 훌륭해요

Martha

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lodge was deliciously quiet during the week. I can’t wait to return again.
2022년 2월에 2박 숙박함
답변 제공: Kate 님, 2022년 2월 16일
Hi Martha! We are so pleased you had a great stay! Please come again!

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really beautiful and peaceful
2022년 2월에 2박 숙박함
답변 제공: Kate 님, 2022년 2월 9일
Thank you for your kind review, we are glad you love Shelter Cove! We hope to see you soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 2박 숙박함

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for Christmas '21 and experienced the wonderful snowfall and winter wonderland. The cabin we rented fit the scene perfectly - a warm log cabin with lots of room. Pretty much everything we needed was provided, and exceeded our expectations compared to other winter cabins that we have rented in previous years.
2021년 12월에 3박 숙박함
답변 제공: Kate 님, 2022년 2월 8일
Hi Lori! Thank you so much for your kind review. We are so pleased you were happy with your accommodations for Christmas this year. We hope to see you again soon!

10/10 - 훌륭해요

Elianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love this place!!!
This place is amazing, they think of all the little touches to make it comfortable. They even have a can opener and a corkscrew. The little fireplace heater was so cute. The staff was so helpful! I can’t say enough nice things about here. The only thing they need is more cabins!
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Kristine

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 2박 숙박함

8/10 - 좋아요

Martin F

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked having a semiprivate dock for my boat, something I have not experienced. The store had everything I needed for fishing tackle and had enough of a variety of food so we didn't have to make a 2 hour run to a grocery store. The staff seemed a little overwhelmed by the numbers of visitors and Covid restrictions, which I understood. I was happy with the little cabin and the kitchen was well furnished. I would come here again.
2021년 8월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shelter Cove Macs
We were able to check-in a bit early. Everything was clean and neat! No Problems, No Complaints!
2021년 5월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet boat launch.
2021년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 5월에 3박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 6월 5일
It looks like you had a good stay! We hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay at Shelter Cove every year. This is a great place to relax. Everyone is very nice here.
2021년 5월에 5박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 5월 27일
We're so glad that you come see us every year!!! We believe that Shelter Cove is pretty special.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good job
2021년 5월에 2박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 5월 27일
We're so happy that you enjoyed your stay. We hope to see you again.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2021년 5월에 1박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 5월 11일
We're so glad that you enjoyed your stay! We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Amazing time. Will definitely be back
2021년 4월에 2박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 5월 11일
Yeah!! We look forward to seeing you on your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing views of the lake, the cabins are quaint, and no matter what you have a lakeside view! Best place to stay everrrrrrr
2021년 4월에 1박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 5월 11일
We're so glad that you enjoyed your stay! We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place. Very cozy the cabin that we rented is perfect for our little family we will be going back for sure and will make this our yearly family trip.
2021년 3월에 1박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 5월 11일
We're so glad that you enjoyed your stay with us. Shelter Cove is pretty amazing no matter what the season is.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cabin we stayed in had everything we needed supplied. The views from the cabin were absolutely incredible. We loved our stay and will be making these cabins a tradition from now on.
2021년 2월에 2박 숙박함

10/10 - 훌륭해요

minjun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 2박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 2월 14일
Hello and Thank you for responding to the review! We're so glad that you loved our little piece of paradise. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location! Cabin was very cozy, would definitely stay again.
2021년 2월에 2박 숙박함
답변 제공: Julie Put, General Manager 님, 2021년 2월 11일
We're so glad that you enjoyed your stay and we hope to see you again soon! Julie Put General Manager

8/10 - 좋아요

Alexander 님, Seattle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Pros a) Friendly staff b) Customer Service c) Great cabins d) Personal docks e) Fishing f) Beautiful nature around Cons: a) No kids playground b) No beach c) No privacy - everyone is bypassing your site. It might be dozens people by hour. d) Railway is too close and the noise is noticeable. e) Front desk for check-in/check-out is combined with a store. So, it's always a waiting time. f) No internal phone to connect with a staff if you needs anything. g) Unpaved road to cabins and a lot of dust because of it
2020년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 4월에 3박 숙박함

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a perfect family get away hope to return soon.
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Winter wonderland
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Griffs 님, Eugene, OR

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible location and natural beauty. Personable staff and dog friendly environment.
2020년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was Beautiful and relaxing on the Lake one of our Favorite places💖
2020년 2월에 2박 숙박함