"Wonderful hotel , the waterpark is amazing and lovely place for kids .
The food is really nice and the staff are helpful.
I would definitely recommend."
"Agapi Beach Resort was wonderful for the entire duration of my stay. The staff was accommodating and friendly. Food was fantastic and fresh at every meal and restaurant. The beach is clean and there were always enough chairs for everyone. Property was clean and updated. Events were fun and inclusive, but certain events can not be reserved in the app. Staff members can get you signed up, so speak to one of them if you would like to attend a posted event. The hotel offers shuttle service to and from the airport, paid directly to the taxi company, if you book through Expedia. Contact them and they will organize the shuttles for you. Wifi works best in the main resort areas. If you choose a bungalow, the wifi may be a little spotty, but turning off and back on seemed to reset the connection most of the time. Our party did not have any children, but there were alot of children around and the resort seemed to cater to them well with activities and menu items. Location is maybe a 10 minute drive from the airport and town. There is also a a Hop On Hop Off bus tour station right outside of the resort. We used that to take us into Heraklion and see some sights, and then was returned steps from the resort. Overall, a great experience. I would recommend to anyone, and would gladly stay again!"
"This hotel is wonderful.
The food is really tastey, they have lots of variety to cater for everyone.
The hotel is lovely and the staff are all really nice.
It’s in a perfect location, you can walk to the beach or to some local shops or to the harbour. We didn’t need to leave the area, everything we needed was there!
I gave a 4 for cleaning on the basis that some of the cleaners just pushed the dirt around, I wasn’t really sure what they were doing and we had a garden room and you could smell the pipes on some days.
Other than that it was lovely."
"I had a wonderful stay at Morum City Hotel! I was pleasantly surprised to be upgraded to a Junior Studio Suite with a huge balcony, which was wonderful for sitting outside in the evenings with friends. The staff were fantastic, from the front desk to the housekeeping team. Everyone was friendly, helpful, and welcoming. The breakfast was good, and the location was excellent, with an easy walk down to the harbour. I thoroughly enjoyed my stay and would definitely stay here again. Highly recommended!"
"Beautiful hotel and comfortable bed
We were just there one night to sleep and it was super comfortable
Parking was a little harder to figure out and limited space
The location is very close to
The ferry and we rented a car
It would have been easier maybe if we got a short taxi ride over or maybe walked and picked up our car the next day
But overall very happy with the accommodations"
"We loved our stay! The staff were friendly and there was always something to do. The pool was great, parking, food, the rooms. My daughter cried when we left."
"The room was clean, peaceful, modern, and luxurious. It had a large balcony with a view of the sea. The pool seemed to be always in the shade, surrounded by buildings so we didn’t use it as we were there in October. The breakfast was good with many options. The hotel is close to the seaside walkway to access restaurants and shops. 20 minute walk to the central bus station."
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