Reception
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Reviews of Sea Castle Hotel

3 out of 5
Sea Castle Hotel
171 Ho Nghinh, Son Tra Dist, Da Nang

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea Castle...? Mm...
Poor cleaning condition (hair on mattress cover, bath towels are yellow tone) No window Nothing to eat (meaning few menu & even that was over, not refilled) I evaluate this hotel is worthy around $15 enough.

2/10 Terrible

Joshua, Boulder, CO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please look elsewhere. Don't stay here!!
I’ve lived in Vietnam for over a year now, and I know what to expect from a hotel in this price range. Other than it’s location, pretty much everything at this place was a disaster. First off, they could not find our reservations through hotels.com. We had already booked two nights and paid in full when we showed up. We pulled up confirmation emails and receipts from hotels.com and showed them to the front desk. The reception had no idea what we were talking about, claimed that they did not know what hotels.com was, and that the site had not paid them nor given them any type of reservation. Throughout the course of our 2-night stay, we were presented with a bill from reception, with prices more than double what we paid via hotels.com. Each time, we had to pull up confirmation emails and receipts from hotels.com, but still management and reception claimed they’d never heard of the website and never gotten any reservations or payments. The room we were given was not the one we had booked. It had no windows and there was trash scattered throughout from previous guests. Both mornings, we were greeted with an 8 a.m. call from reception asking when we’d be checking out! (Checkout wasn’t until 12 p.m….the following day!) We have stayed in plenty of small guesthouses, at half the price, which have been 100 times cleaner and more helpful.

8/10 Good

Kiet, Australia

Liked: Cleanliness, staff & service, room comfort
Quite basic hotel but great service and condition
In my opinion, the hotel has a great location with very competitive price! Close to My Khe Beach, Linh Ung temple and also the city which takes only 5 mins to Dragon Bridge! The staffs was helpful and friendly. The room has all the basics we need as we go out most the time!

10/10 Excellent

Denis

Stayed 3 nights in Jan 2024
Response from Sea Castle Hotel on Feb 1, 2024
Thanks you choice our service.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
価格の割にはマシだった。ダイキンのエアコンが良く効いてた。
Stayed 1 night in Apr 2019

6/10 Okay

Thi My Ngoc

Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Chechi, España

Disliked: Cleanliness
Hotel para locales
El hotel no es viejo, las habitaciones son cómodas, pero mejoraría la limpieza. Encontramos varias cucarachas en la habitación y en la acera de la entrada vimos unas cinco ratas por la noche. El personal no habla nada de ingles y la comunicación fue muy difícil. Llegamos por la noche y los recepcionistas estaban durmiendo en el suelo del lobby, por lo que tuvimos que despertarlos. El en desayuno solamente nos dieron un hueco frito, nada para beber, por lo que tuvimos que buscar un sitio después.