We had booked a room with a kitchenette, but we got a room without a kitchenette (or we thought we did, as the rooms all have the same name, but some have a kitchen and others don’t). But the front desk staff, Faith, was amazing. She was so kind, and easily helped me to get the right room that we needed. But our new room with the kitchenette, smelled so bad. The whole floor smelled like weed, which is a lot when you’re not used to the smell. We had to buy air freshener for our room. The couches were extremely stained and dirty, and the shower and bedding weren’t the cleanest. The kitchenette literally had 1 plate, 1 cup, 1 mug, and 1 spoon. The couple pots were helpful, but some more cutlery and plates would have been nice. No dish towels or dish soap (which has usually been provided in other hotels) - so we had to buy dish soap and use bath towels to wash dishes. There was only 1 washer and dryer for laundry facilities, which were always being used, so we couldn’t use them. And the space for the detergent was full of water, the one time it was empty - so we opted not to wash our clothes there. The breakfast was good - decent selection for a continental breakfast, the warm options were nice. It did the trick, but the cleanliness and the smell of the hotel were the worst of the stay.