Dear Don, Thank you for providing your feedback on your recent stay. We recognize that there were areas where we could improve, but we are happy to hear that you had a positive experience overall. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon. Best, Jeffrey Chen, GM

Dear Magdalena, Thank you for sharing your kind and informative feedback regarding your experience with us! We're pleased to know you were primarily satisfied with your stay; however, we apologize for the noise pollution you experienced. We hope this will become the first of many visits. Best, Jeffrey Chen, GM

Dear Gary, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Jeffrey Chen, GM

Thank you for staying with us. We appreciate your feedback!!

Thank you for being our guest and for taking the time to review our hotel. I sincerely apologize if your recent visit fell short of exceptional. We look forward to the opportunity of hosting you again with the expectation that your next stay will reflect the comfortable experience we are known for providing.

Dear Robert, Thank you for sharing this superior rating of your experience, and we look forward to your return. Best, Jeffrey Chen, GM

We apologize for the inconvenience that we caused you. Kathleen our Front Office Manager has attempted to reach out to you to make this right for you.

Dear Takisha, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Jeffrey Chen, GM

Dear Catherine E, I am extremely grateful to you for taking the time to write and share your review. At Embassy Suites, we take immense pride in our brand name and strive to exceed our guests' expectations. Your loyalty is highly appreciated and we look forward to welcoming you back soon. Best, Jeffrey Chen, GM

Dear Adrianna, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best, Jeffrey Chen, GM

Dear Ahmed, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates, who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Sincerely, Jeffrey Chen, GM

Dear Eryka, Thank you for your time in sharing your kind review, and please visit us again. Best, Jeffrey Chen, GM

Dear Vincent, Our goal is to offer a bright, fresh, and comfortable hotel, so I sincerely regret that we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We would love another opportunity to show you your comfort is our top priority. Sincerely, Jeffrey Chen GM

Dear Kimberly, We appreciate you sharing your experience with us and are sincerely sorry that you encountered climate control issues. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is appreciated as it encourages change for future stays; we hope to welcome you again for an improved experience. Sincerely, Jeffrey Chen GM

Thank you for staying with us. We appreciate your feedback!!

Dear Nicholas Francis, Thank you for taking the time to share your experience and for championing our hotel! We are happy that we provided satisfying service and appreciate your choosing to stay with us. We look forward to welcoming you back for another quality stay soon. Best, Jeffrey Chen, GM

Dear DeVaughn, Thank you for taking the time to write such a thoughtful review of your recent stay with us. Your feedback allows us to continue to improve our service and provide the best experience possible for our guests. We are grateful for your business and hope to have the pleasure of welcoming you back to our hotel in the future. Best, Jeffrey Chen, GM

Dear Italy, Thank you for taking the time to share your experience with us. I am delighted that our spacious and comfortable accommodations made for a great stay! It was a pleasure to host you; we hope to welcome you again soon. Best, Jeffrey Chen GM

Dear Annika, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Jeffrey Chen, GM

Dear Tom, We strive to meet our guests’ expectations, and I'm sorry for any inconvenience caused by the temporary loss of power. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Jeffrey Chen GM

Dear latausha, Our happy hour has impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience, and we are thrilled we exceeded your expectations. We appreciate you staying at our hotel. Please come see us again soon! Best, Jeffrey Chen GM

Dear babar, Thank you for your review. Please accept my sincere apologies for the level of service that you received. I have addressed your observations with our staff, and hope that you will join us again and experience an improved level of customer service. Sincerely, Jeffrey Chen GM

Dear cheung, We are thrilled to hear that you enjoyed your stay and appreciate you taking the time to leave a review. We hope to have the pleasure of welcoming you back soon. Best, Jeffrey Chen GM

Dear Scheresa B., Thank you for taking the time to share your experience with us and other travelers. We are delighted to hear that you enjoyed the atmosphere and breakfast during your stay. It's great to know that we were able to provide you with a satisfying experience. We appreciate your feedback and look forward to welcoming you back in the future. Best, Jeffrey Chen GM

Dear Desalyn, Thank you for taking the time to share your positive review. We are thrilled you had a top-notch experience with us. It was a pleasure to host you; we hope you will think of us should your travels bring you back to the area. Best, Jeffrey Chen GM

Dear Danielle, We appreciate your glowing recommendation and would like to extend a warm welcome to you to settle in with us again anytime. Best, Jeffrey Chen GM

Dear Josphine, It is wonderful to hear that you enjoyed your stay and the ambiance of our hotel. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Jeffrey Chen GM

Dear Robert, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Jeffrey Chen GM

Dear Kathleen, Thank you for being our valued guest and for your generous rating! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Jeffrey Chen GM

Dear Bryan, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Jeffrey Chen, GM

Dear Alba, Thank you for your time in sharing your kind review, and please visit us again. Best, Jeffrey Chen GM

Dear Michael, Thank you for choosing to stay with us. We enjoyed having you as our guest and regret not meeting every expectation. We look forward to welcoming you again and providing a stay that is exceptional from check-in to check-out. Sincerely, Jeffrey Chen GM

Dear Christine, It is fantastic to hear that your stay was enjoyable and that our location was ideal for your trip! Your honest review on areas in which we can improve is welcomed and fosters change for future stays. I appreciate you taking the time to leave us and other travelers feedback. We hope to host you again soon. Best, Gage Powers Assistant General Manager

Dear Angela B, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Gage Powers Assistant General Manager

Dear Sara, Thank you for taking the time to write a review. I am glad to hear that you enjoyed your stay with us. We appreciate your compliments and suggestions for areas of improvement, as they help us to monitor and enhance our guest experience. Your review is valuable to us and we hope to have the pleasure of welcoming you back soon. Thank you again for your feedback. Best, Gage Powers Assistant General Manager

Dear Karl,Thank you for being our guest and for taking the time to review our hotel. I sincerely apologize for your experience. Rest assured, this issue has been remedied. I regret it was not in time to provide you with the exceptional stay you deserve. We would be grateful for another opportunity to deliver a more favorable experience in the future.Sincerely,Gage PowersGeneral Manager

Dear Tiffany, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Gage Powers Assistant General Manager

Dear Patty, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Gage Powers Assistant General Manager

Dear Mary, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for your kind review. Best, Gage Powers Assistant General Manager

Dear Tania,All-around cleanliness is a significant focus for the entire staff, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday.Best,Gage PowersAssistant General Manager

Dear SYLVIA,Thank you for your kind review. I am glad to know that your stay was pleasant, and we appreciate you choosing us. Your honest feedback on areas where we can improve is always welcome and helps us make necessary changes for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home.Best,Gage Powers Assistant General Manager

Dear Angel,Our goal is to surpass the expectations of our guests, so I apologize that we fell short during your recent visit. Thank you for taking the time to leave your feedback, and we hope to have the chance to make your next experience with us a more enjoyable one.Sincerely,Gage PowersAssistant General Manager

Dear Nicole,Wow, what a fantastic review! We truly appreciate it when our guests take the time to share their positive experiences at our Embassy Suites by Hilton. As a service-oriented business, our main goal is to make our guests happy in every way possible. Thank you for your kind words, and we hope you consider returning for another amazing stay.Best,Gage PowersAssistant General Manager

Dear Elisabeth,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Gage PowersAssistant General Manager

Dear Lance,We are thrilled you had a perfect stay! Thank you for the review, and please visit us again.Best,Gage PowersAssistant General Manager

Dear juan,Thank you for sharing this review, and we welcome you to visit us again anytime!Best,Gage PowersAssistant General Manager

Dear Lorie,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Gage PowersAssistant General Manager

Dear Jeff,It is wonderful to hear you had a peaceful stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future.Best,Gage PowersAssistant General Manager

Dear Jessica,Thank you for choosing us. I regret that you did not enjoy your stay and apologize for any issues you may have experienced while you were our valued guest. We strive to meet every expectation and we have clearly missed the mark. We hope to redeem ourselves on a future visit.Sincerely,Gage PowersAssistant General Manager

Dear Marilyn, We appreciate your kind words! Thank you very much for your generous review and, most importantly, for choosing us as your host. It was a pleasure to have you stay with us, and we hope to see you in the near future if your travels bring you back to the area. Best, Gage Powers AGM