“My stay at Home2 Suites by Hilton turned into one of the most frustrating hotel experiences I’ve had.
When we arrived, the hotel told us their system was down and they couldn’t properly check us in. We showed confirmation that our reservation had been paid through Expedia, so they allowed us into our room. Later that night we went out, and when we returned around 1 AM, our keys no longer worked and we were locked out. At the front desk we were suddenly told we had no reservation and needed to...
“My stay at Home2 Suites by Hilton turned into one of the most frustrating hotel experiences I’ve had.
When we arrived, the hotel told us their system was down and they couldn’t properly check us in. We showed confirmation that our reservation had been paid through Expedia, so they allowed us into our room. Later that night we went out, and when we returned around 1 AM, our keys no longer worked and we were locked out. At the front desk we were suddenly told we had no reservation and needed to...
Branden