Thank you for your business and your review!

We thank you so much for your kind words and hope that every guest feels the same.

Thank you very much for your kind and honest scoring of your most recent stay at our property! We hope to guarantee the same scored experience with every guest! Front Office Manager Joshua Jernigan

Hi Brent! Thank you very much for your kind words-I will surely share them with the entire team. We sincerely hope to see you again soon.

Good afternoon Freddy. I am sad to see that your stay with us did not live up to your expectations or our standards. We will always strive to be better-and this is not exception. Please accept my sincerest apologies for the inconveniences you experienced while staying with us.

Hi Sheryl. I am sad to see that there were issues at check-in as well as a pest in the hallway. We strive for a seamless check-in experience and top notch cleanliness. I am sorry that we fell short of these things while staying with us. Being that the reservation was booked via a 3rd party site, confirmation numbers come from that entity and this is nothing done at the hotel level. Nonetheless, I am sorry that this occurred. It is my hope that in the future you will provide us with another opportunity to wow you and earn back your trust.

Hello Kennedy. Thank you very much for your kind words-I will surely share them with the entire team. We sincerely hope to see you again soon.

Hello Elizabeth! Thank you for your kind words. They are much appreciated and will be shared with the staff. I am sorry to see that there were some minor issues however, thank you for bringing them to our attention. This will only serve to make us better! I hope that the next time you are in the area that you choose to stay with us again! Until next time!

Good afternoon Steven. Thank you for your kind score and words. I am sorry that you weren't able to visit many of the local attractions and eateries nearby while staying with us. It is our hope that the next time you are in the area that you will choose us again and see more of what West Plano has to offer.

Hi Kei! I am glad to see the many aspects of the hotel that you enjoyed. Please accept my apologies that there are no laundry machines on property. Typically Hyatt Place properties do not have on site laundry because they are not considered 'extended stay properties'; nonetheless, I am sorry this was an inconvenience for you during your stay. We look forward to welcoming you the next time that you are in the area. Safe travels and all the best! Until next time.

Hi Luis! I am glad to see that everything turned out excellent for you during your stay with us. We look forward to welcoming you the next time that you are in the area. Safe travels and all the best! Until next time.

Hi Charlotte! Thank you for the kind score. It is much appreciated. I am sorry that the elevator was down during your time with us. We always attempt to remedy these issues as soon as they become available. Nonetheless, I am sorry that we caused an inconvenience during your stay. It is my sincerest hope that the next time you are in the area, you will offer us a chance to redeem ourselves. Nothing but the best to you-see you soon.

Hi Cherie! I am glad to see that we were able to turn your trip around and offer a pleasing stay. We look forward to welcoming you the next time that you are in the area. Safe travels and all the best! Until next time.

Thank you Euclides for your kind score. It is amazing to see that you enjoyed your stay with us. It is our hope that the next time you are in the area that you will choose us to accommodate you once again.

Hi Russell! I am glad to see that you enjoyed your stay with us. We look forward to welcoming you the next time that you are in the area. Safe travels and all the best! Until next time.

Thank you Susan for your kind score. I am thrilled that you enjoyed your stay and we can't wait for you to visit us again the next time you are in the area.

Good evening. I am sorry to hear that you were denied a late checkout after staying with us for 5 nights. Please know that it is never our intention of making your stay any less convenient, however, late checkout is not guaranteed and is subject to availability. Please accept my apologies if this caused any inconvenience for you-it is never our intent.

Good evening Ruba. I have reached out to you privately. Thank you in advance.

Hello DMC! I am sad to see that your stay with us was just ok! We always aim to provide exceptional all-around service and I am sorry that we fell short of your expectations and our standards. With this in mind, please accept my sincerest apologies for any inconveniences experienced.

Beth, we are glad to hear that your stay was great! We sincerely hope that you choose us again for your accommodations when you are in town again. Thank you for your positive feedback.

Sathya, it's always delightful to know that guests felt warmly welcomed by our team members at Hyatt Place Dallas/Plano. The joy and satisfaction of our guests is indeed our priority. We hope to continue exceeding your expectations in the future. Thank you!

Ronald, thank you for your review after your recent stay at Hyatt Place Dallas/Plano. We're pleased to know you appreciated the quietness of your room and found it to be clean and comfortable. Our team members will be delighted to hear that they were able to make your stay enjoyable. We're also glad that the breakfast and location added to your satisfaction. Looking forward to welcoming you back soon for another excellent experience.

Chanelle, thank you for taking the time to rate your stay. Your feedback is very important to us. Please feel free to share more about your experience so we can continue to improve our services and standards.

Thank you for sharing your feedback, Michael.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

Mark, given your perfect rating, we hope your experience at Hyatt Place Dallas/Plano was enjoyable and exceeded expectations. We look forward to possibly serving you again in the future.

Brad, it's delightful to hear you appreciated the breakfast at Hyatt Place Dallas/Plano. Our team members strive to provide a variety of delicious options to start your day right and we're glad to note we hit the mark with you. We appreciate your positive feedback and look forward to welcoming you back in the future.

We appreciate you taking the time to share your feedback, Angela.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Good evening. Please accept my apologies and know that I am sorry to hear that your stay was anything short of being comfortable and up to your standards. We strive every day to be better than we were the day before and I am sorry that we fell short of that. Your review will be used to address these areas and make sure that we are up to your standards.

Scott, we're glad to hear you enjoyed your stay at Hyatt Place Dallas/Plano. Isn't the location convenient? Our commitment to cleanliness and that delightful breakfast seem to have hit the mark for you too. We hope you'll return the next time your travels bring you to our area.

Alfonso, it's excellent to hear that you found the Hyatt Place Dallas/Plano to be a good fit for your needs. Our team certainly strives to provide top-tier experiences. We look forward to welcoming you back next time you're in the Dallas/Plano area.

Arianna, it brings us joy to hear of your exceptional stay at Hyatt Place Dallas/Plano. Our focus on meticulous cleanliness and serene atmosphere creates the ideal environment for our guests. We're delighted our delicious breakfast made an impression on you. Thank you for recommending us, and we look forward to welcoming you back.

Samer, it is wonderful to learn your family greatly enjoyed staying with us at the Hyatt Place Dallas/Plano. We look forward to welcoming you all again on your next visit.

Thanks for the outstanding rating, Gerald!We're delighted your time at Hyatt Place Dallas/Plano was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Thank you for sharing your thoughts with us!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt Place Dallas/Plano. Thank you and have a lovely day!

Sifa, your positive rating speaks volumes about your stay at Hyatt Place Dallas/Plano. Our team is thrilled to hear that your experience was wonderful. We eagerly look forward to being at your service again soon.

Madison, we appreciate your feedback and are pleased to hear that you found our Hyatt Place Dallas/Plano to be spotless, and our team members to be welcoming. We continuously strive for improvements, and your comments regarding updates are duly noted. We're looking forward to welcoming you back soon.

Sandra, it's great to see such a positive rating for Hyatt Place Dallas/Plano. Our team is delighted to know you enjoyed your stay with us. We truly appreciate your support and look forward to welcoming you back soon!

Amanda, thank you for choosing Hyatt Place Dallas/Plano. We're grateful for your rating and hope your stay was enjoyable. Your feedback plays a crucial role in our ongoing efforts to improve our services. We look forward to seeing you again during your next visit.

Messiah, it's unfortunate to see your rating. Even with no specifics mentioned, we would appreciate any detailed feedback that might help us understand how we can offer a better experience. Our aim is to continuously improve, and your insights would be valuable. We hope you'll consider giving us another opportunity in the future.

Siddhartha, thank you for your stellar rating of Hyatt Place Dallas/Plano. It's clear from your rating that your stay with us was satisfying and memorable. Our team is delighted to have met your expectations. We hope to see you again soon!

Thank you for the fantastic rating, Frank!It's outstanding you had such a wonderful experience at Hyatt Place Dallas/Plano. We care about the satisfaction of our guests. We can't wait to see you again soon!

Thanks for the perfect rating, Chirag!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Dallas/Plano.Have a wonderful day!

Addilynn, it's wonderful to see your perfect score! We're thrilled to know that Hyatt Place Dallas/Plano met your expectations and we're eager to deliver those high standards on your next visit. Thank you for choosing to stay with us.

Thank you for taking the time to leave this wonderful rating, Sotiros! We hope to see you again soon at Hyatt Place Dallas/Plano so we can share yet another amazing experience!

Denise, it's delightful to hear that you had a splendid experience at Hyatt Place Dallas/Plano. We appreciate your high rating and we look forward to serving you again in the future.

Thank you for the amazing rating, Hitesh!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hyatt Place Dallas/Plano. Thank you again for sharing!

Thank you for this excellent rating, Thomas!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Dallas/Plano! We'd love to host you again someday for yet another unforgettable visit.