숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

홀리데이 인 익스프레스 댈러스 다운타운, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 댈러스 다운타운, IHG 호텔
302 S Houston Street, Dallas, TX

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1440개 이용 후기 중 495개" "
평점 8 - 좋아요. 1440개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 1440개 이용 후기 중 248개" "
평점 4 - 별로예요. 1440개 이용 후기 중 166개" "
평점 2 - 너무 별로예요. 1440개 이용 후기 중 230개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Elieth

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
wonderful very comfortable, the buffet breakfast is excellent and very delicious
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jhonny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the hotel was pretty good. It is an old hotel that has had a pretty awkward remuddle. There is also no onsite parking even though it slyly advertises there is. Yes, there is, but its city parking lots easily available in any case. All that being said, its clean and the staff is very friendly. The breakfast is pretty good and the coffee is hot. I would stay here again.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Lucy 님, Manitou Springs

좋아요: 청결 상태, 직원 및 서비스
Nothing much
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Dr. Joel 님, Colorado Springs

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is in need of serious renovation.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Bonnie

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Small rooms but housekeeping was great
2024년 4월에 3박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 - 좋아요

Herman 님, Houston

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Downtown close to activities
2024년 3월에 3박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Montse

2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

RANJIT S

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs inside room
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 - 좋아요

Sualata

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff great. Surrounding area not so great. Smell of cleaning solution overpowering the entire hotel. Parking was a meh.
2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 - 훌륭해요

Summer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is close to the courthouse and downtown locations. Parking is in a public lot at a fee. Loading/unloading is available in front of the hotel, however, there isn't much room. I recommend getting there before dark to optimize safety.
2024년 3월에 3박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Stan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay.
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Jay 님, hallsville

가족 여행
Check in was fast and easy, room is a little small but clean. Had good breakfast and coffee and juices . Centrally lactated in downtown area . Would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 - 괜찮아요

Janet

2024년 3월에 1박 숙박함

4/10 - 별로예요

bryony

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
terrible parking will not stay here again
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 - 좋아요

Jacob

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
The stay was in a very convenient part of town, but we had ants on the 9th floor and it just overall wasn’t stellar. Additionally the hotel was super warm when we got there. It was averaging at about 76 degrees when the thermostat was set to 70 or below.
2024년 3월에 3박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

4/10 - 별로예요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No parking for the hotel. You have to use metered parking in a bad area or walk 3 blocks from a parking area. Extremely inconvenient. Will not book here in the future
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel itself is fine. No parking!! Had to walk to find parking in the rain. Don’t recomend just because of that. Everything else was fine.
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 - 좋아요

Angela

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location for Dallas touring! Bonus, the building has historical significance as well. The rooms are rather small, but location is excellent, breakfast is provided, and it met our needs for a quick Dallas pitstop.
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 - 괜찮아요

Kristi

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is very dingy. The rooms are tiny. Feels more like a large closet with a bed inside of it. No onsite parking.
2024년 3월에 2박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

4/10 - 별로예요

Leslie

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
There was no restaurant at the hotel even though that was advertised. There was also no parking and the parking they did provide was suppose to be at a discount with their coupon code. The coupon code didn’t work and when I told the staff this they shrugged their shoulders and told me I’d have to go through the parking lot company to get the discount. The breakfast hours they posted were also not accurate. They were late every morning serving breakfast. I am a single mom with a toddler and I thought this would be an easy hotel for us, and it was the most incovenient hotel.
2024년 3월에 2박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 - 훌륭해요

Catherine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Across the street from the George Allen Courthouse, very convenient for lawyers and witnesses. Price reasonable, room small but comfortable and clean with internet, microwave, and fridge.
2024년 3월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

2/10 - 너무 별로예요

Jessica

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While traveling with my young daughter for a cheer competition, they gave an adult male guest a key to my room. He attempted to get into my room at 10:30 pm at night. Thankfully I had the door latch locked and brought my own door stop and safety alarm so I was able to detour him.
2024년 2월에 3박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

8/10 - 좋아요

wendy

2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

4/10 - 별로예요

Leah

2024년 2월에 2박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

6/10 - 괜찮아요

Cameron

2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

2/10 - 너무 별로예요

Jessica

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
My bracelet was stolen by housekeeping. Nice hotel, but I wouldn’t recommend you bring anything of value, because they will take it. Parking is also horrible.
2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 2월 29일
Hello, We did check everything and nothing was found in the room that you stayed in, our staff is honest and always report our guests belonging to our lost and found department. we are sorry to hear that you lost it.

2/10 - 너무 별로예요

jesse

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Neal 님, 2024년 2월 29일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the best IHG Brand Hotel! Extremely clean and comfortable with fresh breakfast! Will definitely stay again!
2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 2월 29일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 - 좋아요

Jangkyu

2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Tangle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Neal 님, 2024년 2월 29일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Elizabeth Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location ! Staff very friendly
2024년 2월에 2박 숙박함
답변 제공: Neal 님, 2024년 2월 29일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 2월 29일
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 - 괜찮아요

Felipe

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
No me gusto que tienes que pagar el estacionamiento afuerzas , ruido toda la noche del aire acondicionado
2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 2월 29일
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.

6/10 - 괜찮아요

Jalisa

별로예요: 숙박 시설 상태 및 시설
No parking
2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 2월 12일
We sincerely apologize for the unpleasant experience, Your comfort and satisfaction are paramount, and these issues do not meet our standards. We will investigate and address these problems to ensure a better experience for all guests. We appreciate your understanding and hope for another chance to provide an improved stay in the future. Your feedback is valued, and we are committed to making necessary improvements.

6/10 - 괜찮아요

Abel

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Neal 님, 2024년 2월 12일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Nicole

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was exceptionally warm and accommodating. It provided peace of mind knowing there was a security system in place to ensure only guests could access the premises. While the rooms were somewhat compact, the fantastic location, mere steps away from one of America's most significant historical sites. Would return.
2024년 2월에 2박 숙박함
답변 제공: Neal 님, 2024년 2월 12일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 - 좋아요

Polly

2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Neal 님, 2024년 2월 12일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Christy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2024년 2월에 2박 숙박함
답변 제공: Neal 님, 2024년 2월 12일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태
I have never encountered a Holiday Inn like this. Would not accept my bank card to hold for deposit, as they said it was “prepaid.” It’s an online banking but i have used that account at every other holiday inn, even out of the country. Front desk staff did not have a solution of what we could do and we had already paid in full (non refundable) on site. I was able to give them a cash deposit and no issues with receiving that back. Parking is TERRIBLE. While they list “$15 parking”, they don’t tell you that it is about three blocks away, across from a greyhound bus station, construction ongoing that you will walk through and around, and homeless all down the street. There is some sort of bar or club right next to the hotel as well so it was very loud at night. Might as well of slept in the club lol. The room was TINY. (Standard king) And when I say tiny I mean we literally had to move over for the other person to walk by to the other side of the bed. While our room was not “dirty”, it was definitely not “hotel clean.” Spots all over glass shower, dust or dirt in corners, etc.
답변 제공: Neal 님, 2024년 2월 12일
We sincerely apologize for the unpleasant experience, Your comfort and satisfaction are paramount, and these issues do not meet our standards. We will investigate and address these problems to ensure a better experience for all guests. We appreciate your understanding and hope for another chance to provide an improved stay in the future. Your feedback is valued, and we are committed to making necessary improvements.

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 4월 10일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

2/10 - 너무 별로예요

Trevor

단체 여행
Got robbed at the hotel. Vehicle broken into because they have offsite parking
2024년 2월에 1박 숙박함
답변 제공: Neal 님, 2024년 2월 12일
We sincerely apologize for the unpleasant experience, Your comfort and satisfaction are paramount, and these issues do not meet our standards. We will investigate and address these problems to ensure a better experience for all guests. We appreciate your understanding and hope for another chance to provide an improved stay in the future. Your feedback is valued, and we are committed to making necessary improvements.

6/10 - 괜찮아요

Maru

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The heater very close the bad and some noise the heater also
2024년 1월에 2박 숙박함
답변 제공: Neal 님, 2024년 1월 29일
We sincerely apologize for the unpleasant experience, Your comfort and satisfaction are paramount, and these issues do not meet our standards. We will investigate and address these problems to ensure a better experience for all guests. We appreciate your understanding and hope for another chance to provide an improved stay in the future. Your feedback is valued, and we are committed to making necessary improvements.

2/10 - 너무 별로예요

Ryan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The guy at the desk was nice.. that’s all I got for this review thats good. This place is a dump. The parking is so far, it’s so inconvenient . It’s not safe to walk from the parking lot to the hotel that is more than 2 streets away. It’s far. The room literally had a bed and a night stand because the room was so tiny 2 people wouldn’t fit to stand on one side of the bed. I was really embarrassed to stay here . The bathroom was so small.. it’s a terrible hotel. Do not recommend this hotel zero stars
2024년 1월에 1박 숙박함
답변 제공: Neal 님, 2024년 1월 29일
We sincerely apologize for the unpleasant experience, Your comfort and satisfaction are paramount, and these issues do not meet our standards. We will investigate and address these problems to ensure a better experience for all guests. We appreciate your understanding and hope for another chance to provide an improved stay in the future. Your feedback is valued, and we are committed to making necessary improvements.

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great stay!
2024년 1월에 2박 숙박함
답변 제공: Neal 님, 2024년 1월 29일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 - 훌륭해요

Leah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LOVED this Hotel!!!
We have been traveling with our daughter for the last 12 years and this hotel has been one of my absolute favorite! From the modern decor, friendly service, incredibly clean interior, yummy breakfast and the fact that it smells amazing everywhere you go inside the building haha I highly recommend this hotel and hope to get back to it again in the future!! Also, it is within walking distance to the Convention center and all the JFK stuff is right outside which is an added bonus! Within walking distance to lots amazing food places, also!!
Lobby Area
2024년 1월에 3박 숙박함
답변 제공: Neal 님, 2024년 1월 29일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

6/10 - 괜찮아요

Candice

The heating system didn’t work well and was very load and disruptive. I only stayed 2nights and was grateful it was a short trip because I didn’t get any rest.
2024년 1월에 2박 숙박함
답변 제공: Neal 님, 2024년 1월 29일
We sincerely apologize for the unpleasant experience, Your comfort and satisfaction are paramount, and these issues do not meet our standards. We will investigate and address these problems to ensure a better experience for all guests. We appreciate your understanding and hope for another chance to provide an improved stay in the future. Your feedback is valued, and we are committed to making necessary improvements.

10/10 - 훌륭해요

Alisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Neal 님, 2024년 1월 29일
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

4/10 - 별로예요

Jason

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No on site parking . Closet parking offered was two blocks from Hotel. Parking that was offered or recommended was a pay per day parking area.
2024년 1월에 2박 숙박함
답변 제공: Neal 님, 2024년 1월 29일
We sincerely apologize for the unpleasant experience, Your comfort and satisfaction are paramount, and these issues do not meet our standards. We will investigate and address these problems to ensure a better experience for all guests. We appreciate your understanding and hope for another chance to provide an improved stay in the future. Your feedback is valued, and we are committed to making necessary improvements.