숙박 시설 내 편의 시설/서비스

홀리데이 인 댈러스 마켓 센터 러브 필드, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 60개 이용 후기 중 39개" "
평점 8 - 좋아요. 60개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 60개 이용 후기 중 6개" "
평점 4 - 별로예요. 60개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 60개 이용 후기 중 6개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Teresita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice renovation. Lights from pool area made sleeping difficult.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 4일
Dear Guest,Thank you for taking the time to leave us a review! We're glad you appreciated our renovations. We apologize for any inconvenience caused by the lights from the pool area disturbing your sleep. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to have the opportunity to welcome you back for an even better experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

finnegan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got stranded at the last minute at Dallas Love Field and this hotel came to the rescue with a clean, well appointed, safe and quiet room at a great price. With an airport shuttle to boot. While the room was incredible - the cleanest, most modern of the chain I've ever stayed in - the staff was what MADE the experience. Huge shout out to Morris, who was driving the shuttle and the blond woman who works evenings at the front desk. Many flights were diverted, cancelled or delayed that day and they went above and beyond to not only take care of them but do it with empathy and humor. It didn't feel like a generic airport hotel but like a family run establishment when people care. I did not think, after a flight diversion and 7 hours sitting on a parked plane, I could have a good hotel experience but they made me laugh and made sure I had everything I need. They were super sensitive to the fact that a lot of folks whose connecting flights were cancelled and were stranded didn't have warm clothes (it was 48 degrees out there) and Morris was running double time to get people out of the shuttle area and inside as quick as possible. When I was in line I saw the lovely young at the woman doing her best to accommodate walk ins with so much kindness and patience. Amazing staff. Best experience I've ever had at a large chain hotel.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,Thank you for your glowing review! We're delighted to hear that our staff, especially Morris and our evening front desk team member, made your stay exceptional despite the challenging circumstances. Your kind words mean a lot to us, and we're thrilled to have exceeded your expectations. We hope to welcome you back soon under better circumstances.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jonathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jacqueline at the front desk was awesome, as was the Shuttle Bus driver
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,Thank you for your perfect rating and kind words about Jacqueline at the front desk and our Shuttle Bus driver! We're thrilled to hear that they provided you with exceptional service during your stay. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jack

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicley located close to DAL airport and looks very nice with the updates.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Guest,Thank you for your perfect rating and for sharing your experience with us! We're delighted to hear that you found our hotel nicely located near DAL airport and appreciated the updates. Providing convenient and comfortable accommodations for our guests is important to us, and we're thrilled that you had a positive experience. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Alison

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reviews of hotel were accurate. Clean, well kept, upgraded nice hotel near the airport. There is a breakfast if you pay for it, it was decent.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Guest,Thank you for your perfect rating and for sharing your experience with us! We're thrilled to hear that you found our hotel to be clean, well-kept, and accurately represented by reviews. It's fantastic to know that you enjoyed our upgraded facilities and found the location near the airport convenient. We're glad you had a positive experience with our breakfast offerings as well. We appreciate your feedback and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Texanne 님, Santa Rosa Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Freeway traffic noise is constant even all night.
2024년 4월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Guest,Thank you for sharing your feedback on Expedia. We're glad to hear that overall you had a positive experience during your stay. However, we apologize for any inconvenience caused by the freeway traffic noise. Please know that guest comfort is important to us, and we will look into ways to address this issue to improve future experiences. Your feedback helps us to continually improve, and we appreciate your understanding.Sincerely, Hotel Manager

8/10 - 좋아요

Tamika

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was very comfortable but we could hear a little outdoor traffic. Even though the check clerk was very friendly we did have a small problem at check in which she did admit it could’ve been to her lack of communication with management. Of course we prepaid through Expedia but we need to put down a credit card for incidentals where I was prepared to do. I presented her my PayPal Mastercard which is a credit. She said that didn’t expect PayPal, Chime, or cash app card. I explained to her PayPal is not like Chime or etc to start. It’s not a pre load card. It’s an actual credit card issue though an actual bank. The other you put your own personal funds on the load. PayPal you do purchase online purchase they don’t have an actual preloaded card! They do offer a credit. I had other card with me so I didn’t push the issue but others who have the Mastercard you may want to be aware. Other than that it was a pleasant stay. The night clerk was great by telling where to park because I guess they had problems with break ins. I wouldn’t say it’s unsafe but area in could of off to the side so I can understand the easy access. Ride to the airport is 9 minutes on the street. Very convenient when you have a 6 am flight like we would
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Guest,Thank you for sharing your feedback with us. We're glad you found the room comfortable and appreciated our staff's friendliness. We apologize for any inconvenience during check-in and appreciate your insights regarding payment methods. We'll ensure better communication with our team. We're pleased you had a pleasant stay overall and found our location convenient. We look forward to welcoming you back for an improved experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. My room was very clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our staff friendly and helpful, and that your room was clean and comfortable. Providing exceptional service and accommodations is our top priority, and we're thrilled that we met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly staff
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for sharing your feedback. We're delighted to hear that you found our staff friendly during your stay. Your comments are appreciated as they help us understand what aspects of our service are valued by our guests. If there are any areas where we can improve to enhance your overall experience, please feel free to let us know. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we're delighted that we met your expectations. Your positive feedback means a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Javier

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we're thrilled that we met your expectations. Your positive feedback means a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Brett

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we're delighted that we met your expectations. Your positive feedback means a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Shirin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet and convenient!
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your excellent review! We're delighted to hear that you had a clean, quiet, and convenient stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we met your expectations. Your positive feedback means a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

John

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Linda

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 2일
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate hearing more about your specific concerns so we can address them promptly. Please feel free to reach out to us directly so we can discuss your stay in more detail. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our beds comfortable during your stay. Providing a comfortable experience for our guests is our priority, and we're thrilled that we met your expectations. Your positive feedback means a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very clean. A great place to stay especially for the price! Beds were very comfortable, I have no complaints at all, I would definitely stay there again!
2024년 2월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you found our property very clean and comfortable during your stay. Providing a pleasant experience for our guests is our priority, and we're delighted that we met your expectations. Your positive feedback means a lot to us, and we can't wait to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Marie

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Debbra was very helpful with recommendations
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your excellent review! We're delighted to hear that Debbra provided you with helpful recommendations during your stay. Providing exceptional service and ensuring guest satisfaction are our top priorities, and we're thrilled that we met your expectations. Your positive feedback means a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Clayton

가족 여행
Easy access
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel to have easy access. If there are any areas where we can improve and earn that fifth star from you next time, please feel free to share your feedback. We hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Candace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Really fantastic hotel close to Love Field. It exceeded expectations.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,Thank you for your perfect score and wonderful feedback! We're thrilled to hear that you had a great stay with us and that our hotel exceeded your expectations. Providing exceptional experiences for our guests is our top priority, and we're delighted that we achieved that during your visit. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

RaLinda

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Guest,We sincerely apologize for the disappointing experience you had during your recent stay with us. Your feedback is important to us, and we take it very seriously. We would like to understand more about your concerns so that we can address them appropriately. If you could please provide us with additional details regarding your stay, we would greatly appreciate it. We value your patronage and hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jaime

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Yj
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thank you for taking the time to tell us about your experience at our hotel.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is updated and clean. But it was noisy, especially because of the many road near it. There is nothing the staff could do about the noise. In fact, the staff was very helpful and professional.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thank you for taking the time to tell us about your experience at Staybridge Suites DALLAS MARKET CTR LOVE FIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thank you for taking the time to evaluate our hotel after your recent stay. The entire team is thrilled you enjoyed your stay and look forward to seeing you again in the future.

10/10 - 훌륭해요

SUNIL

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice close to Dallas love field airport
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thank you for taking the time to evaluate our hotel after your recent stay. The entire team is thrilled you enjoyed your stay and look forward to seeing you again in the future.

2/10 - 너무 별로예요

Jack

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Overall a tremendous disappointment.
Brand new remodel that’s true, but there was no hot water in my room which of course I only discovered in the morning when I was late for my airplane. Additionally, the bathroom sink did not drain at all which in and of itself is disgusting, and it almost overflowed. There was also only one towel and no sugar or cream for the in room coffee maker. Also, there was no breakfast as promised at 6 AM And by 645 breakfast had still not even begun to be prepared. The front desk told me that “ she would be in sometime around seven because they’re not many people in the hotel“. Overall a tremendous disappointment.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thank you for taking the time to tell us about your experience at Staybridge Suites DALLAS MARKET CTR LOVE FIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.