고급 침구, 필로우탑 침대, 객실 내 금고, 노트북 작업 공간

수퍼 8 바이 윈덤 어빙/댈러스포트워스 에어포트/노스 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1003개 이용 후기 중 214개" "
평점 8 - 좋아요. 1003개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 172개" "
평점 4 - 별로예요. 1003개 이용 후기 중 170개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 220개" "

6.4/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

6/10 - 괜찮아요

Nayoung

별로예요: 편의 시설/서비스
2022년 8월에 1박 숙박함
답변 제공: vj 님, 2023년 3월 9일
thank you.

4/10 - 별로예요

BYUNG SAM

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항 횐승위해 잠시 머물렀던 에어포트 근방 호텔
비행기 환승 위해 10시간 정도 머무렀던 숙소지만 저렴한 가격만큼 기대할만한 숙소는 아님.., 특히, 화징실이나 사워시설등이 한국에서 오래된 모텔 수준임 . 다만 공항까지 무료 셔틀버스는 도움이됨
2022년 8월에 1박 숙박함
답변 제공: Vj 님, 2022년 8월 20일
Thank you for choosing us. We are really sorry for any inconveniences you have faced. We are constantly trying to improve and serve our guest with the best possible way. We hope you visit us again. Thank you

8/10 - 좋아요

WOOSEONG

2022년 6월에 1박 숙박함
답변 제공: Vj 님, 2022년 6월 22일
Thank you

2/10 - 너무 별로예요

SANG HOON

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Vj 님, 2022년 5월 24일
Sorry for any inconvenience you had during your stay. Thank you and hope you give us another chance to serve you with better service.

10/10 - 훌륭해요

Jeonghyeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항 접근성 용이, 깔끔한 숙소, 무료 셔틀버스 제공
공항 접근성 용이하고 숙소가 매우 깔끔했다. 또한 무료 셔틀버스 또한 굉장히 만족한다!
2021년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So so
기대보다 편안하고 좋은 곳이었습니다.
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

Leanne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over charged because of airport shutting down. Booked the shuttle for 610 as we were told, shuttle didnt show up at 630 we gave up and took a uber.....after they told is twice the shuttle would arrive in 4mins, then 6mine......waste of time. Room was old and needs repairs. $280 is a joke.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jaren

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thing were just poor there was no wifi, I'm not sure who's fault it was but nonetheless. There was mold in the room in more than one area. They supposedly had breakfast there however, Thad was only a bar and orange juice
2024년 4월에 1박 숙박함

4/10 - 별로예요

Anna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: vj 님, 2024년 4월 15일
We apologize for the disappointments you encountered during your stay. Your feedback is valuable to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests. We regret falling short of your expectations and appreciate your patience and understanding. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back for a better experience in the future. Thank you for your understanding.

6/10 - 괜찮아요

karthik

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Interior is very old and not looks like hotel
2024년 4월에 1박 숙박함
답변 제공: vj 님, 2024년 4월 12일
We apologize for any disappointment caused by the appearance of our hotel's interior. Your feedback is valuable to us, and we're committed to continuously improving our facilities to better meet the expectations of our guests.We understand the importance of maintaining a modern and inviting atmosphere, and we will take your comments into consideration as we assess opportunities for updates and renovations.Thank you for bringing this to our attention, and we hope you'll consider staying with us again in the future as we work to enhance the overall guest experience. If you have any further feedback or concerns, please don't hesitate to let us know. We appreciate your understanding.

4/10 - 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: vj 님, 2024년 4월 15일
We apologize for the disappointments you encountered during your stay. Your feedback is valuable to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests. We regret falling short of your expectations and appreciate your patience and understanding. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back for a better experience in the future. Thank you for your understanding.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Here is the problem. We checked room to stay there the night before our flight. We were told that we would have free shuttle to the airport our flight left at 7:10 am. We were told to be ready for the shuttle at 4:45 am. We were ready. We waited no shuttle. I asked the man at the front if the hotel. He said the shuttle was coming. It didn’t. We were ready to book a ride through Uber and a taxi pulled up. Thank God. It cost us 18 better than missing the flight !! I asked for compensation for the taxi. They did not give it to me
2024년 4월에 1박 숙박함
답변 제공: vj 님, 2024년 4월 11일
I'm sorry to hear about the inconvenience you experienced with the hotel shuttle service and the additional expense you had to incur for transportation to the airport. It's understandable that you would expect the hotel to honor their commitment to provide a shuttle service as agreed upon, especially for a flight as early as 7:10 am.When faced with such situations, it's important to communicate your concerns to the hotel management promptly. In this case, it seems reasonable to request compensation for the taxi fare given the hotel's failure to provide the shuttle service as promised.If the hotel did not provide compensation despite your request, you might consider reaching out to them again, either by phone or email, and clearly outline the situation and the expenses incurred due to their failure to provide the shuttle service. It's possible that they may reconsider their decision and offer compensation.Additionally, you could also consider leaving a review detailing your experience, including the issue with the shuttle service, so that other travelers are aware of the situation. Hotels often take guest feedback seriously and may take steps to improve their services based on such reviews.If you need further assistance or advice on how to proceed, feel free to ask!

4/10 - 별로예요

Dolf

별로예요: 숙박 시설 상태 및 시설
Property is a work in progress. I can’t rate cleanliness since we didn’t stay. The only staff we interacted with was the person at the front desk.
2024년 4월에 3박 숙박함
답변 제공: vj 님, 2024년 4월 11일
Thank you for clarifying. It sounds like you had limited interaction with the hotel staff and weren't able to fully assess the cleanliness of the property since you didn't stay. In your review, you can mention that the property appears to be undergoing improvements and that you had limited interaction with the staff, focusing on the experience you did have with the front desk personnel.You might mention any positive aspects of your interaction, such as politeness or helpfulness, and also highlight any areas where you feel there's room for improvement, such as the communication regarding the shuttle service.By providing this feedback, you're helping other travelers understand what to expect when considering this property. If you have any further questions or need assistance drafting your review, feel free to ask!

2/10 - 너무 별로예요

Luis 님, Mexico City

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Diry and noisy. Urgently needs maintenance. Demanded a $100 dollar deposit, not estipulated in Expedia.
2024년 4월에 1박 숙박함
답변 제공: Super 8 DFW North 님, 2024년 4월 8일
Thank you for leaving us some feedback. We hope to see you again.

6/10 - 괜찮아요

Alex

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Super 8 DFW North 님, 2024년 4월 8일
Thank you for leaving us a quick review.

10/10 - 훌륭해요

luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 1박 숙박함
답변 제공: Super 8 DFW North 님, 2024년 4월 8일
Thank you for leaving us a quick review.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Super 8 DFW North 님, 2024년 4월 8일
Thank you for leaving us a 5/5 review. Please visit us again soon.

2/10 - 너무 별로예요

amit

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: vj 님, 2024년 4월 8일
Thank you for sharing your rating. It's important for hotels to receive honest feedback from guests so they can address any issues and make improvements. Hopefully, your feedback will help the hotel management take steps to ensure a better experience for future guests. If you have any further questions or concerns, feel free to let me know.

10/10 - 훌륭해요

Keynna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Super 8 DFW North 님, 2024년 4월 2일
Thank you for leaving us a quick review. We hope to see you again soon.

2/10 - 너무 별로예요

Shiloh

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I called at 3pm to let them know I would be having a late check in at 8pm and that I needed the shuttle to come get me from the airport at 8pm. I arrive at 7:50pm. I called let the hotel know so they could send a shuttle. No one would answer the phone at 8:45pm I used the airport phone where the shuttle buses arrive. I finally got ahold of someone after an hour wait and was told it would be 25 minutes or longer. So anywho. Don’t plan on having a shuttle service. Also the heater was broken in the room. The dial didn’t work. The hotel was noisy. I should of just said at the airport for a cold and noisy place. It would of saved me $40 Uber cost anyway. It’s 1:37am it’s loud next door. I came here to sleep 4 hours. No luck there. Oh and the phone in the room is broken.
2024년 3월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 27일
Dear Guest.We sincerely apologize for the significant inconvenience and frustration you experienced with our shuttle service and the condition of your room. Your experience does not meet the standards of service and comfort we strive to provide for our guests, and we deeply regret any disruptions to your travel plans and discomfort during your stay.Regarding the shuttle service, we understand the importance of timely and reliable transportation for our guests, especially after a long journey. We apologize for the delayed response and the inconvenience caused by the broken heater and noisy environment in your room. Rest assured, we will address these issues promptly to prevent similar occurrences in the future.We apologize for the broken phone in your room and any difficulties you faced in reaching us. We will ensure that all communication devices are in working order for the convenience of our guests.Your feedback is invaluable to us, and we will use it to improve our services and ensure a more positive experience for our guests. We understand your disappointment, and we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve. If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention.

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady who checked us in was very friendly and nice.
2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 26일
We're glad to hear that you had a positive interaction with our check-in staff. Providing friendly and welcoming service is important to us, and we appreciate your kind words. We will pass along your compliments to our team member, as they will be delighted to hear that their efforts were appreciated.While we regret that your overall experience fell short of expectations, we hope that the friendly service you received at check-in positively impacted your stay. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 27일
We apologize for the inconveniences you encountered during your stay. Your feedback is essential to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests. We regret falling short of your expectations and appreciate your patience and understanding. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back for a better experience in the future. Thank you for your understanding.

2/10 - 너무 별로예요

Ryan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very much a 2 star hotel Smelt horrible, shower was extremely small. Bed was uncomfortable
2024년 3월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 21일
We apologize for the unsatisfactory experience you had during your stay. Your feedback is important to us, and we take it seriously as we strive to provide a comfortable and enjoyable experience for all our guests.We regret that you found the smell unpleasant and the shower inadequate. We will address these issues promptly to ensure a more pleasant environment for our guests in the future. Additionally, we apologize for any discomfort caused by the bed, and we will assess the bedding to ensure it meets the standards of comfort that our guests deserve.We appreciate your feedback, and we hope that you will consider giving us another opportunity to provide you with a better experience. If there's anything else we can do to improve your stay, please don't hesitate to let us know. Thank you for bringing these matters to our attention.

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스
Convenient location to airport
2024년 3월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 11일
Thank you for your feedback. We're glad to hear that you had a mostly positive experience during your stay. If there's anything specific we could improve upon to earn that fifth star next time, please let us know. We value your input and hope to welcome you back again soon!

6/10 - 괜찮아요

Shawn

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were polite and the front desk area was clean. Our room was gross. Dried crusty spills on the bedside table, desk and tv stand. There was blood on the floor of the bathroom. I would not stay there again!
2024년 3월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 7일
We sincerely apologize for the unacceptable condition of your room during your stay. Your experience falls far below the standards of cleanliness and comfort that we strive to provide for all our guests.Please know that we take your feedback very seriously, and we will be conducting a thorough investigation into the issues you've raised to ensure that they are addressed promptly and effectively. We will also be implementing measures to improve our housekeeping procedures to prevent such lapses from occurring in the future.We understand the impact that this experience has had on your stay, and we apologize for any inconvenience or discomfort caused. Your feedback is invaluable to us, and we hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve. If you choose to stay with us again in the future, please do not hesitate to reach out to our front desk staff immediately with any concerns, so that we can address them promptly.Thank you for bringing these matters to our attention, and we apologize once again for falling short of your expectations.

10/10 - 훌륭해요

eutimia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 3월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 4일
Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

Robert david

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I like the shuttle service. Be advised you will have to wait over an hour for the shuttle to pick you up at DFW. I also booked a suite. Looks nothing like the picture. The only differences between a standard room and a suite is double beds or king sized bed.
2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 4일
We appreciate your feedback regarding the shuttle service and your experience with the suite booking. We apologize for any inconvenience caused by the wait time for the shuttle pickup at DFW. We understand the importance of timely transportation for our guests and will work to improve the efficiency of our shuttle service to minimize wait times.Regarding the suite discrepancy, we apologize if the room did not meet your expectations based on the provided images. We strive to accurately represent our accommodations, and we will review the descriptions and photos to ensure they align with the actual room offerings.Your satisfaction is important to us, and we apologize for any disappointment caused. We value your feedback and will use it to improve our services and communication with guests. If there's anything else we can assist you with during your stay, please don't hesitate to reach out to our front desk staff. Thank you for choosing to stay with us.

4/10 - 별로예요

Javier

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This guy at the front desk doesn't even speak English
2024년 2월에 1박 숙박함
답변 제공: Super 8 DFW North 님, 2024년 2월 27일
Thank you for leaving us some feedback. Please visit us again soon.

8/10 - 좋아요

Maulik

2024년 2월에 5박 숙박함
답변 제공: vj 님, 2024년 3월 20일
Thank you for your feedback! We're glad to hear that your overall experience was positive. If there are any specific areas where you feel we could improve to earn that fifth star next time, please let us know. We value your input and hope to welcome you back again soon!

4/10 - 별로예요

Stephanie

2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 20일
We apologize for the disappointments you encountered during your stay. Your feedback is valuable to us, and we're committed to addressing the issues you've mentioned to improve our guests' experiences in the future. If there's anything specific we can do to make it right or if you have further feedback, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay. Thank you for bringing these matters to our attention.

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 23일
Thank you so much for taking the time to leave us a glowing 4-star review! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.Ensuring that our guests have a wonderful stay is our top priority, and we're delighted that you found everything to your satisfaction. Your positive feedback means the world to us and serves as motivation for our team to continue providing exceptional service.If you ever find yourself in the area again, we would be honored to welcome you back for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Vitaliy

2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 23일
Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.Ensuring that our guests have a wonderful stay is our top priority, and we're delighted that you found everything to your satisfaction. Your positive feedback means the world to us and serves as motivation for our team to continue providing exceptional service.If you ever find yourself in the area again, we would be honored to welcome you back for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Matthew

답변 제공: vj 님, 2024년 2월 22일
Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a fantastic experience during your stay with us.Ensuring that our guests have a wonderful stay is our top priority, and we're delighted that you found everything to your satisfaction. Your positive feedback means the world to us and serves as motivation for our team to continue providing exceptional service.If you ever find yourself in the area again, we would be honored to welcome you back for another outstanding stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Satisfactory
2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 20일
Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a comfortable experience for our guests is our top priority, and it's wonderful to know that we succeeded in meeting your expectations.Your positive feedback means a lot to us, and we will be sure to share it with our entire team. We are committed to continuously improving and maintaining the high standards that earned us your praise.We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

2/10 - 너무 별로예요

Heidi 님, Tucson

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 19일
Thank you for your feedback. Sorry for any inconvenience.

8/10 - 좋아요

Mandjoba

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price, safe and clean.
2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 19일
Thank you for your feedback. We're glad to hear you found the room clean and comfortable.

6/10 - 괜찮아요

Donald

It waa ok for the price
2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.

10/10 - 훌륭해요

Idalia

2024년 2월에 1박 숙박함
답변 제공: vj 님, 2024년 3월 20일
Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

4/10 - 별로예요

Michael

출장 여행
별로예요: 숙박 시설 상태 및 시설
Facility was rundown. Electrical plugs were worn and loose. Heater unit switch did not work properly, got nothing or only high making it to hot. No cup with ice bucket in room. Like I said hit what I paid for—inexpensive price, but not very good facility.
2024년 1월에 3박 숙박함
답변 제공: vj 님, 2024년 2월 13일
We apologize for the inconvenience you experienced with the facility's condition, including worn electrical plugs, malfunctioning heater unit switch, and the absence of a cup with the ice bucket in your room. We will address these issues promptly to ensure a better experience for our guests in the future.

2/10 - 너무 별로예요

bob

I could not find a number for the shuttle from the airport. Wound up staying at the airport overnight. Calling Super 8 only got me a national number where i had to listen to a spiel about insurance and couldn't get a shuttle number. Stuck with no recourse to get a refund, I was totally disgusted with Super 8.
2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 19일
"Thank you for your review. We apologize for any inconvenience caused by the Airport shuttle and we're actively working to improve our facilities to ensure a better experience for our guests."

4/10 - 별로예요

Akim

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction going on dust all over the place my bags got dirty in elevator Front desk person was not very courteous
2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 13일
We apologize for the inconvenience caused by the ongoing construction and the dust in the area, which led to your bags getting dirty in the elevator. Additionally, we regret that the front desk person did not provide courteous service, and we will address this matter internally to ensure better customer service in the future.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.

2/10 - 너무 별로예요

Melquicedec

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst ever
Place was dirty and full of mold on the bathrooms, I asked to exchange the room and the door didn’t even locked. I asked them for a refund at this point and the customer service said to me “ don’t worry if the door don’t close, we have cameras”. After asking again for a refund they refuse to give me one and I asked for management and was told that not even the manager can help. Don’t waste your money there and go somewhere else. Chip paint on the wall, holes on the wall and the couch has cuts all around them.
2024년 1월에 3박 숙박함
답변 제공: vj 님, 2024년 2월 13일
We sincerely apologize for the unsatisfactory conditions you encountered, including the cleanliness issues, mold in the bathrooms, malfunctioning door locks, lack of assistance from customer service, and the refusal of a refund despite these concerns. Your feedback is valuable, and we will take immediate action to address these issues and ensure a better experience for our guests in the future.

10/10 - 훌륭해요

Yamileth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.

4/10 - 별로예요

Kayla

별로예요: 숙박 시설 상태 및 시설
Our
2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.

10/10 - 훌륭해요

Terri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.

4/10 - 별로예요

David

별로예요: 편의 시설/서비스
Property was dated. No resteraunts nearby. Shuttle took over 1 hour to arrive
2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 13일
We apologize for the inconvenience caused by the dated property, lack of nearby restaurants, and the delayed shuttle service, and we appreciate your feedback as we strive to improve our services to better meet the needs of our guests.

4/10 - 별로예요

Ricardo

2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.

4/10 - 별로예요

Harshini

2024년 1월에 1박 숙박함
답변 제공: vj 님, 2024년 2월 16일
Thank you for staying with us, please visit again.