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타운플레이스 스위트 바이 메리어트 달라스 라스 콜리나스 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 607개 이용 후기 중 312개" "
평점 8 - 좋아요. 607개 이용 후기 중 177개" "
평점 6 - 괜찮아요. 607개 이용 후기 중 57개" "
평점 4 - 별로예요. 607개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 607개 이용 후기 중 31개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Wontae

출장 여행
2021년 10월에 5박 숙박함

10/10 - 훌륭해요

Ralph 님, Huntsville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Pratham 님, 2024년 3월 7일
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a nice place. Would stay again.
2024년 2월에 1박 숙박함
답변 제공: Pratham 님, 2024년 3월 7일
Thank you for your feedback. We greatly appreciate your review. We hope you have a great day.

10/10 - 훌륭해요

Savitha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room, good breakfast.
2024년 2월에 2박 숙박함
답변 제공: Pratham 님, 2024년 3월 1일
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

10/10 - 훌륭해요

gary 님, arlington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding gym , breakfast, room ,and staff
2024년 2월에 5박 숙박함
답변 제공: Pratham 님, 2024년 3월 1일
Thank you so much for your review. We greatly appreciate your feedback. We hope to see you again when travel brings you back to the area

6/10 - 괜찮아요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Located in a good area. The hotel was clean, it is just a well dated establishment. It was fine for a nights stay.
2024년 2월에 2박 숙박함
답변 제공: Pratham 님, 2024년 2월 25일
Thank you for your review, we greatly appreciate your response. We are currently getting ready to go under renovations. I hope you have a great rest of your day! We hope to see you again!

2/10 - 너무 별로예요

Ryan 님, Columbus

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 22일
Hello, Mrs. Bissell We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We understand that adhering to hotel policies is crucial to maintaining a seamless and enjoyable experience for all our guests.We regret that there were challenges in meeting your expectations regarding our policies. Please accept our apologies for any frustration this may have caused. We value your feedback, and your concerns will be shared with our team to address and improve our services.We genuinely hope you will consider giving us another opportunity to make amends and enhance your overall experience. Your satisfaction is our priority, and we are committed to ensuring a more enjoyable stay for you in the future.Thank you for bringing this to our attention, and we look forward to the possibility of welcoming you back to our hotel.

4/10 - 별로예요

michelle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The refrigerator made an extremely loud buzzing sound that didn’t stop the whole time I was there. Also, roaches in the bathroom shower.
2024년 1월에 1박 숙박함
답변 제공: TownePlace 님, 2024년 1월 27일
Thank you for your feedback. Guest satisfaction is our top priority. We will be getting this looked over immediately. We are truly very sorry this had happened. We hope you have a great rest of your day

8/10 - 좋아요

Deborah A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Pratham 님, 2024년 1월 19일
Thank You so much for your review. We greatly appreciate your feedback. We are glad you had a wonderful stay with us and we are hoping to see you again.

10/10 - 훌륭해요

Uche

2023년 12월에 16박 숙박함
답변 제공: Pratham 님, 2024년 1월 11일
Thank you so much for taking your time to review our hotel. We greatly appreciate your feedback. We are so glad that you had a great stay and we are looking forward to seeing you again. Have a wonderful day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Pratham 님, 2023년 12월 30일
Thank you so much for your review! We greatly appreciate your feedback. I am very glad that you had enjoyed your stay with us. We would love to see you again when travel brings you back to the area

10/10 - 훌륭해요

Tracy

2023년 12월에 1박 숙박함
답변 제공: Pratham 님, 2023년 12월 25일
Thank you so much for taking your time to review our hotel. We see that you enjoyed your stay and are glad to have had you as our guest! I hope you have a wonderful day and Merry Chrismas!

10/10 - 훌륭해요

Leo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Pratham 님, 2023년 12월 19일
Thank you so much for responding to our reviews with great feedback. We greatly appreciate your feedback. We hope to see you again soon!

8/10 - 좋아요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Reasonable Standard Stay in Irving
Hotel is ok, surrounding area has limited options for food and drink. Breakfast is not the best.
2023년 11월에 2박 숙박함
답변 제공: Pratham 님, 2023년 12월 16일
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

8/10 - 좋아요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The toilet was nonfunctional for a day and a half. They fixed it eventually, but wouldnt let me hsve a different room.
2023년 12월에 4박 숙박함
답변 제공: Pratham 님, 2023년 12월 14일
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

8/10 - 좋아요

Olice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is great property is nice I felt safe place is very clean I would recommend this place
2023년 12월에 2박 숙박함
답변 제공: Pratham 님, 2023년 12월 16일
Thank you so much for giving your feedback to us. We are happy that you had a great time wit us. We hope to see you again soon!

10/10 - 훌륭해요

LEO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Pratham 님, 2023년 12월 14일
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 - 훌륭해요

Glenda

2023년 12월에 1박 숙박함
답변 제공: Pratham 님, 2023년 12월 14일
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay
It was what I needed it to be for the weekend! Ever one was very nice 😊
2023년 12월에 2박 숙박함
답변 제공: Pratham 님, 2023년 12월 10일
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

8/10 - 좋아요

Tom

2023년 11월에 2박 숙박함
답변 제공: Pratham 님, 2023년 12월 10일
Thank you so much for your review! I hope you have a great rest of your day. We are glad you had a great time with us. We hope to see you again.

10/10 - 훌륭해요

liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 12월에 1박 숙박함
답변 제공: Pratham 님, 2023년 12월 5일
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 - 훌륭해요

Eve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just book it
Had a great experience it was our first time staying here, and we loved how clean it was it also had everything we needed from Plates, to kitchen appliances. We will definitely stay again.
2023년 11월에 2박 숙박함
답변 제공: Pratham 님, 2023년 12월 5일
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

10/10 - 훌륭해요

liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 11월에 1박 숙박함
답변 제공: Pratham 님, 2023년 12월 5일
Thank you for your response! I am glad you had an amazing stay! We hope to see you again!

8/10 - 좋아요

Purevdorj

2023년 11월에 3박 숙박함
답변 제공: Pratham 님, 2023년 12월 14일
Thank you for taking your time to review our hotel! We are so happy you stayed with us. We hope to see you again when your travels bring you back to the area! Have a great rest of your day and Happy Holidays!

10/10 - 훌륭해요

Javier

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for the money I would recommend this to family and friends
2023년 11월에 1박 숙박함
답변 제공: Pratham 님, 2023년 11월 24일
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

8/10 - 좋아요

Oluwatoyin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2023년 11월에 1박 숙박함
답변 제공: Pratham 님, 2023년 11월 24일
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

10/10 - 훌륭해요

David Hugh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 11월에 3박 숙박함
답변 제공: Pratham 님, 2023년 11월 24일
Good Morning, Thank you so much for your review! We are so glad you enjoyed your stay with us! We look forward to seeing you again!

4/10 - 별로예요

Logan

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Find a better suite
Housekeeping didn't come yo our room one ting in our four day stay. We needed towels and trash removed but they never came. On our last day there the complementary breakfast was out of everything but cereal and breads.
2023년 11월에 3박 숙박함
답변 제공: Hotel GM 님, 2023년 11월 20일
Hi Logan, thank you for your feedback. I have spoken with the housekeeping manager and we are working together to improve the services especially with regards to what was mentioned here as this is below our standards.

10/10 - 훌륭해요

KATHLEEN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in fresh baked cookies and fresh coffee available clean room and nice property
2023년 11월에 2박 숙박함
답변 제공: Pratham 님, 2023년 11월 18일
Thank You so much for your review! I hope you have a wonderful day!

10/10 - 훌륭해요

Eilish

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Value for money. Great staff team, really friendly and helpful.
2023년 11월에 3박 숙박함
답변 제공: Pratham 님, 2023년 11월 11일
Thank you so much for your review! We are so glad you had a great time with us. We hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hotel GM 님, 2023년 11월 10일
Thank you for your feedback. We look forward to your next stay with us in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Won’t be back.
The stay started off okay. That turned quickly, we woke up the first morning here and the roof was leaking from an already patched spot and the smoke detector. I wish I would have took pictures but in the moment I did not think about it. I contacted from desk and their first response was “I’ll send maintenance up to patch it”. Um, no thank you, I would rather switch rooms. Which in return made us miss some of our plans because we had to switch rooms. The new room was I a completely different building. We had to move all our stuff in the pouring rain. When we get to the new room we are smacked with an odor that lingered the whole stay and got worse when the air conditioning was on. There were spots on the comforter, a couple of the outlets were not working for us, and the walls are paper thin. You could hear everything the people in neighboring rooms were saying and doing. Also, being in this separate building means we have to walk outside each time we need to go to the front desk, gym, laundry, ice, breakfast, etc. The last night here the hallway started smelling like paint thinner or remover, but no renovation being done. All in all, we will not be back to this hotel. The manager also is unresponsive and unwilling to help.
2023년 10월에 3박 숙박함
답변 제공: Hotel GM 님, 2023년 11월 2일
Hello,Thank you very much for your feedback. This definitely below our standards fortunately we do not get a lot of these type complaints so I will have engineering looking into this right away. We are also going into full renovations in a few months so it may be worth coming back next to see our new look.

10/10 - 훌륭해요

Javier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I like the property so much I will be back
2023년 10월에 1박 숙박함
답변 제공: Hotel GM 님, 2023년 11월 2일
Thank you for your feedback. We very happy and please that you enjoyed your stay. We look forward to seeing you again if your plans lead you in this direction.

10/10 - 훌륭해요

Javier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I really enjoyed my room and the property was clean and kept up. I was across the street at another property and it was dirty in bad shape so I decided to move. I was very happy that decided to change property. Breakfast was good I really liked the chocolate milk it made my stay. Staff was wonderful very helpful pleasant and happy. Ever staff member smiled very polite and welcoming. Worth my money and I will be back.
2023년 10월에 1박 숙박함
답변 제공: Hotel GM 님, 2023년 11월 2일
Thank you so much for your feedback and score. We do hope to see return especially with our new in the next year.

8/10 - 좋아요

Aishia

좋아요: 청결 상태, 직원 및 서비스
Here for the World Series. Good breakfast. Easy check in. Just found it a little odd that an employee knocked on our day at 9 am asking what time we’ll be checking out, even though reservation said check out is at noon. Overall, good place.
2023년 10월에 1박 숙박함
답변 제공: Hotel GM 님, 2023년 11월 2일
Thank you for your feedback. Yes we are aware of the property age. Which is why we start the full renovations in a few months. Our focus for the time being in service and keeping a clean property. Please come and visit us again with the new look if your plans lead you in this direction.

6/10 - 괜찮아요

Emily

연인과의 여행
별로예요: 직원 및 서비스
When we used the sink in the bathroom it smelt like sewage. It would make the whole room stink.
2023년 10월에 2박 숙박함
답변 제공: Hotel GM 님, 2023년 11월 2일
Hi, and thank you for your feedback. My question is was the issue reported to the desk? If ever there is an issue we would always welcome the chance to correct if we are made aware. We wish you safe travels.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, well-kept property close to the convention center.
2023년 10월에 1박 숙박함
답변 제공: Pratham 님, 2023년 10월 29일
Thank you so much for your response. We greatly appreciate your feedback.

10/10 - 훌륭해요

Javier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best place I have stayed this past few months. A little bit outdated but no big deal breakfast was fantastic
2023년 10월에 1박 숙박함
답변 제공: Hotel GM 님, 2023년 10월 25일
Hello Javier, Thank you for the review. Yes, we are aware of the Décor which is why we are actually in the mist of renovations we should be complete in fall of next year. Please visit with us to see our new look. Safe travels.

10/10 - 훌륭해요

Mariah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Hotel GM 님, 2023년 10월 25일
Thank you for your review. Safe travels.

8/10 - 좋아요

Royce

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hallway litte dark and not too attractive but overall reccomend it. Maybe top floor; sounded like a heard of buffalo upstairs. It is a good hotel. It is located on the worst excuse for a street in DFW and maybe Texas.?
2023년 10월에 2박 숙박함
답변 제공: Hotel GM 님, 2023년 10월 25일
Thank you for your feedback. We are aware of the lighting in the halls. We know about the streets too..the city of Irving is suppose to be working on that. Please come back and visit with us again I our hotel is going through renovations in a few months and we will be all new. Safe travels.

10/10 - 훌륭해요

Mariah

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice accommodating property. Clean and quite with friendly staff.
2023년 10월에 2박 숙박함
답변 제공: Hotel GM 님, 2023년 10월 16일
Hi Mariah,Thank you for your feedback about your stay with us. We happy to know that you enjoyed your stay. We look forward to you visiting again.

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding customer service
2023년 10월에 4박 숙박함
답변 제공: Pratham 님, 2023년 10월 14일
Good Morning, Thank you so much for your review. I am glad you had a wonderful stay. We greatly appreciate your company and we hope to see you again!

2/10 - 너무 별로예요

Kevin 님, Cordova

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a dump managed by people who could care less about you. DO NOT STAY HERE.
2023년 9월에 7박 숙박함
답변 제공: Hotel GM 님, 2023년 10월 9일
Thank you for response. I am GM and everything not true. I have been working quite hard with my team to give great service. Other guest and there are many have said great and wonderful things about our hotel. Not to mention we are also in the process of remodeling the whole hotel. It has been my experience that when a guest says this about our hotel which also never happens it's because a guest was breaking rules or something like that.

8/10 - 좋아요

RUTH 님, SAN NICOLAS DE LOS GARZA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El desayuno es muy malo
2023년 10월에 3박 숙박함
답변 제공: Hotel GM 님, 2023년 10월 9일
Hello thank you for your feedback. We adding to the menu and many changes. I hope if you decide to visit with in the future that you have a better experience.

8/10 - 좋아요

Shigeko

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Pratham 님, 2023년 10월 8일
I hope you are well. Thank you for taking your time to write a review.I am so glad you had a fun time with us. We will look forward to seeing you again!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I LOVED, LOVED this property. The Staff, the willingness' to help. Specially the tall girl in the front desk. I wished I remember her name. Clean property but if you have a good staff that's everything in my book, Will definitely stay here again when visiting Dallas.
2023년 9월에 2박 숙박함
답변 제공: Pratham 님, 2023년 10월 8일
Good Morning, I hope you are well. Thank you for taking your time to write a review. Mariah is one of our best employees, I will let her know that you complimented her. We value these things. I am so glad you had a fun time with us. We will look forward to seeing you again!

8/10 - 좋아요

Marni

2023년 9월에 7박 숙박함
답변 제공: Pratham 님, 2023년 10월 29일
Thank you so much for your response. We greatly appreciate your feedback.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slept great!
One of the best stays I've had at a hotel. This place was super quite and comfortable. Plenty of restaurants close by!!
2023년 9월에 2박 숙박함
답변 제공: TownePlace Suites GM 님, 2023년 10월 4일
Thank you so much we appreciate the feedback and we look forward to the next stay. Our door is always open.

10/10 - 훌륭해요

Jean G

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was niceish, and clean. It exceeded my expectation
2023년 9월에 3박 숙박함
답변 제공: TownePlace Suites GM 님, 2023년 10월 4일
Thank you so much for your feedback we always try to do our best. We look forward to your next stay with us. Thank you.

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn’t very walkable and breakfast was just so so.
2023년 9월에 3박 숙박함
답변 제공: TownePlace Suites GM 님, 2023년 10월 4일
Thank you for your feedback not sure exactly what your meaning was regarding walkable, but we thank you for your input and wish you the best.