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우드스프링 스위트 라스 콜리나스 - 노스웨스트 댈러스 여행 후기

2.5 out of 5
우드스프링 스위트 라스 콜리나스 - 노스웨스트 댈러스
380 W Lyndon B, Johnson Freeway, Irving, TX

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 578개 이용 후기 중 260개" "
평점 8 - 좋아요. 578개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 578개 이용 후기 중 81개" "
평점 4 - 별로예요. 578개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 578개 이용 후기 중 59개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

KYOUNGMIN

2024년 1월에 13박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Thank you for your feedback!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장용으로 나쁘지 않음
베게 속에서 묵직한 냄새가 올라 왔다. 2주에 한 번 하우스키핑. 그래도 쇼핑몰 가깝고, 한인 마켓도 가까워 출장용도로 나쁘지 않은 선택. 냉장고도 커서 한 번 장보면 오래 버틸 수 있음.
2021년 11월에 10박 숙박함
답변 제공: stacy 님, 2021년 11월 15일
Hello Thank you for letting us know how your stay went. Please let us know when you might need us again! Stacy Christopher General Manager

10/10 - 훌륭해요

sunghoon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 9박 숙박함
답변 제공: Heather 님, 2020년 1월 30일
Sunghoon- Thank you for your review, we appreciate your support and feedback, we hope to see you the next time you are in the DFW area!

4/10 - 별로예요

Svetlana 님, Lubbock

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
We found a bug in the bed and had to search and make sure that there were no more anywhere And it smelled like cigarettes but it was tolerable. The guy at the desk was also giving us issues, but it was ok since we were only there for a night
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Rahil

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish it had in unit laundry
2024년 5월에 7박 숙박함

6/10 - 괜찮아요

Justin

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
All my encounters with staff were positive. The place itself was not as clean as I would prefer. Regularly found dropped food or spilled drinks in common areas as well as dead bugs under my sink. Taking trash out was also very complicated since the dumpster was roughly 8 foot tall and the lid needed to be held open while trying to throw bags over head.
2024년 4월에 22박 숙박함
답변 제공: Shoni S 님, 2024년 5월 16일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was dirty, had cockroaches, no towels, we had a kitchenette nothing to use to cook, the beds were fold out beds horrible and so uncomfortable. People lived there like it was their apartment . It didn’t feel safe with the clientele there for two females. It had a urine smell in the room . The air conditioner was leaking outside and had mold growing on it.
2024년 5월에 2박 숙박함
답변 제공: Shoni S 님, 2024년 5월 16일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine until I had to get one of the emergency after hour woman and her son to come into my room to kill a big water bug in the corner of my room by the ceiling! After this incident no manager called me to apologize or anything or offer discounts on my room! I was terrified to sleep with my lights off after this incident.
2024년 4월에 10박 숙박함
답변 제공: Shoni S 님, 2024년 5월 16일
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

2/10 - 너무 별로예요

Thomas

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I slipped and fell in the first room they gave me cause it was covered in like oil and water or somthing on the ground so they gave me a new room my next room the power went out every hour I called them and they told me to go flip the breakers myself so I couldn’t even watch anything with my child absolutely worst experience I’ve ever had in a hotel !!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Thank you for taking the time to complete a review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

carmen 님, San Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Desk Service
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Thank you! Your feedback about your experience, is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Aniuska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Thank you! Your feedback about your experience, is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

carmen 님, San Antonio

출장 여행
좋아요: 숙박 시설 상태 및 시설
Easy to find
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Thank you! Your feedback about your experience, is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 - 좋아요

Reba

좋아요: 청결 상태, 직원 및 서비스
Front desk staff were very welcoming!
2024년 3월에 2박 숙박함
답변 제공: Shoni S 님, 2024년 3월 26일
Thank you for your feedback! We are glad to hear that you had a great experience with our staff!

2/10 - 너무 별로예요

Neha

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Thank you for taking the time to complete a review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 - 너무 별로예요

JUAN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator, hallway, and room smelled dirty and horrible. I had to check out early as I couldn’t stand the smell another night. Overall Absolutely unacceptable. I can’t believe the ratings aren’t worse. Never returning.
답변 제공: Shoni S 님, 2024년 3월 26일
Thank you for your feedback! We are very sorry to hear that you had a negative experience during your stay.

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its good for a night stay
2024년 2월에 1박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Thank you for your feedback!

2/10 - 너무 별로예요

Adrian

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The night front desk manager was horrible. I asked him his name, and he got offended and slammed the gate down in front of me. The hallway carpet to my room was dirty. They had a pest spray flyer in the hallway. Five minutes there i knew we need to go to a different place. They day manager was professional. She need to work at a better place. Hopefully that blessing will come true soon.
2024년 2월에 2박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Hello, we are very sorry to hear that you did not have a great experience with our hotel. Thank you for your feedback! I am glad I was able to assist you with the issues you had during your stay.

6/10 - 괜찮아요

Derek

출장 여행
별로예요: 편의 시설/서비스
No pots or pans etc and its an extended stay hotel. Needs upgraded
2024년 1월에 4박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Hello, we are very sorry to hear that you did not have a great experience with our hotel. Thank you for your feedback!

8/10 - 좋아요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay for the value.
2024년 1월에 1박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Thank you for your feedback!

6/10 - 괜찮아요

sam

출장 여행
별로예요: 청결 상태, 객실의 편안함
fair for the price
Bit noisy, no breakfast, coffee was provided by not great, the water in the shower kept leaking from the tap.
2024년 1월에 1박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Hello, we are very sorry to hear that you did not have a great experience with our hotel. Thank you for your feedback!

6/10 - 괜찮아요

Rebecca

2024년 1월에 2박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Thank you for your feedback!

10/10 - 훌륭해요

Zach

2024년 1월에 1박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Thank you for your feedback!

10/10 - 훌륭해요

Michael

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Shoni, General Manager 님, 2024년 3월 4일
Thank you for your feedback!

10/10 - 훌륭해요

Juan Manuel

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Gerardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it was very quiet to rest
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Yunhui

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Claudia

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Toby

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cigaretel
Rooms smell.like cigarette smoke and overall unclean with patched holes in walls and delapidated furniture. It seems like a halfway house. I guess I donated to a homeless shelter per Hotels.com policy we can not get a refund. We didnt stay there after I walked into the room. The guy at the front desk was nice enough and seemed quite apologetic.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kranthi

2023년 11월에 1박 숙박함

8/10 - 좋아요

Javier

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Zach

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Liam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Woodspring
Decent stay, lady behind the counter was lovely. Walls a bit thin but other than that it was perfect, good location too
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient. The area was really close to so many places that I wanted to view
2023년 11월에 4박 숙박함

6/10 - 괜찮아요

Malika

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
My stay was a leisure stay. the hotel appeared to be clean...however, when you get into the room it does have an insect problem in multiple rooms...the elevator is not as clean and the hallways are not as clean...front desk is not efficiently staffed to help new people trying to check in... there is no breakfast... no coffee. So this stay would be average as a kind gesture...if you're looking for somewhere to stay that's inexpensive and decent this would be the place
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Katressa

좋아요: 청결 상태
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Katy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was friendly and the property is in a good area, close to many stores and restaurants. Although, the room wasn’t very clean and there was a bug in one of the rooms we booked. The person who saw it claimed it was a roach. Also, the pillows smelled a little musty, like they didn’t even change the pillow covers on them.
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Nidia

2023년 11월에 2박 숙박함

4/10 - 별로예요

Scott

좋아요: 직원 및 서비스
별로예요: 청결 상태
Its an average quick stay hotel that went down fast because of dirty floors in the room and zero amenities. The hotel ran out of toilet paper. They place smelled like Marijuana factory because of all the undesirables that reside there. Ill have to upgrade my hotels from now on because they have must have contracts to take on people tgat are down and out.
2023년 11월에 4박 숙박함

4/10 - 별로예요

Denise

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Receptionist were amazing. What disappointed me was the cigarette smell all over the hallway and smell in the room as well.
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Matias

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place smells like cigarettes and marijuana, multiple different types and colors of hairs on bedding, stains on bedding stains on pillows hair on towels overall ya prob rather sleep in your car.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 5일
We are very sorry to hear that you did not have a positive experience at our hotel! Your feedback is important to us

10/10 - 훌륭해요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grade A customer service; very clean rooms
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback! We are truly happy to hear that you had a great stay with us!

8/10 - 좋아요

Mujtaba Affan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback!

8/10 - 좋아요

Joshua

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 7박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback!

4/10 - 별로예요

Tamekia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The hallways smelled like a urine. Staff was very friendly.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback! We are sorry that we did not meet your expectations.

4/10 - 별로예요

Steven

The walls were paper thin. Whoever was in the room next to mine, it sounded like they were doing construction all night when they were probably just moving about in their room. When they walked across the floor, it sounded like thudding and pounding in my room. It went on all night long. The bathtub had several hairs in it before I ever used it. Internet didn’t work, even with the Wi-Fi password. The hallway smelled really bad. Will most definitely not stay there again.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback! We are sorry that we did not meet your expectations.

10/10 - 훌륭해요

Alberto

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
I like the views around the property, but what it really caught my eyes this morning was the Awesome Sunrise; luckily room 317 the one I spent the night in, faced the Beautiful and unforgettable Sunrise. Thank you WoodSpring and Suits. 👍😘
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback! We are very happy to hear you had a great stay with us!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cockaroaches.. but affordable
This hotel was okay at best. There were cockaroaches in the bathroom and the bedroom. I heard several arguments that were pretty intense. Nothing was done about it, it went on for like a half hour. if you have no other option it’s not the worst place you could stay I guess, but definitely better places then this around the same price. Wouldn’t recommend unless it’s the cheapest option you can find and can’t afford anything else. The cockaroaches really grossed me out more than anything, knowing they are there while I’m sleeping.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback! We are truly sorry that we did not meet your expectations.

10/10 - 훌륭해요

Jeana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Thank you for your feedback!