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프록스할로우 백패커 여행 후기

2 out of 5
프록스할로우 백패커
27 Lindsay Street, Darwin, NT

이용 후기

5.4
평점 10 - 훌륭해요. 42개 이용 후기 중 5개" "
평점 8 - 좋아요. 42개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 42개 이용 후기 중 12개" "
평점 4 - 별로예요. 42개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 42개 이용 후기 중 12개" "

5.4/10

청결 상태

6.2/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

6/10 - 괜찮아요

Ho Long 님, Epping

Slow Wi-Fi for laptop
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

anthony

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst Place Ever
Worst hostel I ever had, there's no ladder to get on the top bed, there's no laundry (10 min walk for the closest one), the kitchen is closed between 2:30pm and 5pm (what ? You're hungry? Well, too bad for you...). Everything is dirty : the rooms, the toilets (bring your own toilet paper...), the shower (there's a used bandage in one of a shower for a week now), the pool,... Oh and bring a weapon, because there's always people fighting at night or strangers coming inside the hostel to steal from your room. AVOID THIS PLACE!!! Ps: don't trust the description, there's no free breakfast and the pictures make you think it's clean and friendly but it's not.
2022년 9월에 7박 숙박함

2/10 - 너무 별로예요

Nathaniel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite literally the worst place I’ve ever started at and I’ve stayed in backpackers around the world. Dirty rooms. Dirty sheets. Dirty bathrooms. Outside yard was a mess. Reception is hardly open and closed early. Disgusting is the word that comes to mind.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Francis

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

Stu

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a third rate dive mixing noisy residents and visitors. Avoid it if you want to sleep. A car stolen from inside the property didn't improve its image.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Lisa

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was dirty and hygenic. I was given a room and there wasn't any bed available. All of the beds had clothes, blankets, pillows etc... on them. So basically they did not actually have room for me. I couldn't even get into the room as there were suitcases stacked up behind the door. I checked in and checked out twenty minutes later. The young women serving me was friendly enough but she did not really speak enough English to understand what I was saying.
2021년 9월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 8월에 4박 숙박함

6/10 - 괜찮아요

Graham E

2021년 8월에 8박 숙박함

2/10 - 너무 별로예요

Molly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty + rude service, didnt get the bed I paid for
The hostel was absolutely disgusting in terms of service and cleanliness. My partner and I paid for two beds in a shared dorm but when we arrived there were no lockers available (even though we were supposed to have one each) and all surfaces and the floor were covered in rubbish, so we had to put our bags on one bed and share the other. However when we returned to the hostel after dinner our second bed had been taken so we had no where to sleep! The reception was closed so we had no staff members to talk to so we had to last minute find somewhere else to stay. When we came back in the morning to check out the staff refused to refund us for the three other nights we were supposed to stay but didn't because of the terrible service we'd recieved and not getting the bed we paid for. The staff said we should have asked everyone in the room if they were supposed to be there or not, NOT the job of the guest! This backpackers is the worst accommodation I have ever had the displeasure of visiting and I urge people to not waste their money on this dump.
2021년 8월에 4박 숙박함

2/10 - 너무 별로예요

Julien

2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked it was opposite a park Did not like that I was unable to check in until 5pm, place not cleaned properly, other guests being allowed to stay up drinking with loud music until late, broken power sockets not disconnected, no comfortable seats to relax in, fridges hadnt been cleaned out since mid May, no cutlery, bowls, plates, cups etc available in the kichen - had to buy my own, slat missing in bottom of the bed frame I slept in, other guests being able to set up a TV to watch soccer on the verandah outside my room at 1am, place in poor condition.
2021년 6월에 9박 숙박함

10/10 - 훌륭해요

GEOFFREY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Good place to stay and not far from the action - quiet and clean . Great management Good complimentary breakfast.
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

Lydia

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible stay
Was a last minute booking and we thought it couldn’t be that bad.. it was! The place just felt dirty, the mattress was as hard as a rock and we left after 10 hours, didn’t even want to shower there. The only upside was the check on process was easy and the workers were nice
2021년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cracker
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 4월에 2박 숙박함

6/10 - 괜찮아요

Karin

좋아요: 직원 및 서비스
2019년 10월에 3박 숙박함

10/10 - 훌륭해요

Johanna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended!
Very nice hostel, great location, cool backyard and supernice staff!
2019년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

One of your staff was very rude and nasty when talking asking her a simple question she would be off topic and rude. Didn't end up coming to the property requested for my money back and nothing happened up to now.
2019년 6월에 13박 숙박함

4/10 - 별로예요

Didier

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
2018년 8월에 1박 숙박함
답변 제공: reno 님, 2018년 8월 22일
Thank you for your remarks

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
まぁまぁ。値段のわりに。
宿泊代が安くて泊まろうとしたら、サービス料が同じぐらいとられて、意味がなかった。水回りが汚かった。部屋は静かだったが二段ベットの階段がなく不便であった。
2018년 6월에 1박 숙박함
답변 제공: reno 님, 2018년 6월 29일
Thank you for your feedback, I am not sure about the water comment but will investigate. And we have ordered new steps for those beds. Thank you

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함
답변 제공: reno 님, 2018년 7월 2일
Thank you for your response, we are always looking where to improve things for our guests.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
町から少し離れたバッパー
近くの町まで歩いて10分くらいです シャワーの圧はよかったですが部屋があまり綺麗ではないです。 ロッカーはありました。
2018년 5월에 5박 숙박함
답변 제공: reno 님, 2018년 6월 1일
ご理解いただきありがとうございます、私たちは継続的にお客様の滞在を改善するための分野を見て、ベッドは私たちの次の項目は、プライバシーを追加 Thank you for your respones we will take some action

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Booked two dorm beds for my girlfriend and myself and when we got there we were upgraded for free to our own double room with private bathroom. WiFi basically does not work.
답변 제공: reno 님, 2018년 4월 23일
Thank you for choosing our hostel for your stay, we have just received an upgrade to our WIFI, sorry it wasn't done during your visit with us.

6/10 - 괜찮아요

doug 님, NSW

좋아요: 직원 및 서비스
Older hostel close to town
The hollow frog... Is an old property with friendly staff. Not the flashiest option but clean and free breakfast was good. Plenty of wifi and a great pool. Relaxed crowd and quiet at night.
2018년 3월에 1박 숙박함
답변 제공: Reno10 님, 2018년 4월 5일
Thanks, Doud, I hope you enjoyed your stay with us

4/10 - 별로예요

Sue

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not the best
The only good thing I can say about this hostel is that they have lockable cupboards in the rooms and the aircon works, if you want a place for a night or two it's ok
2017년 10월에 4박 숙박함

2/10 - 너무 별로예요

clancy 님, dublin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nasty nasty nasty
this place absolutely stinks. its so nasty. not the type of smell you can ignore inside of the dorm room!!! and outside it smells like rotting flesh. odd atmosphere with people hanging around drinking from 9am until... well the next morning. only positive is the night staff are lovely. you couldn't pay me to stay here again
2017년 8월에 1박 숙박함
Hi Clancy, sorry you were not happy at your time of stay, I understand that some other backpackers were in party mode and do apologise for that. I an extremely worried about the smells and will look into that further.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Loving the dry season; brief showers - free lagoon
Love the wooden slated bunks, who cares about the mattress? Plenty of free things to do in Darwin; beautiful weather. Pretty central; quiet pool side. Plenty of staff to keep the place clean.
2017년 7월에 8박 숙박함
THANK YOU FOR THE NICE REMARKS , WE ARE ALWAYS TRYING TO IMPROVE IN AL AREAS OF THE HOSTEL

4/10 - 별로예요

Jillian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience
It was terrible. Reception was closed at strange hours, so had to wait in the swimming area with all the bags. Then they insisted I hadn't paid when I had, and charged. Got the money back the next day, because apparently the person who recorded the payment didn't record it properly. Also very dirty. Went to a different backpacker (YHA) the moment the 3 day booking was finished here.
2017년 5월에 3박 숙박함
THANK YOU FOR YOUR REMARKS WE WILL ALWAYS TRY TO IMPROVE IN THESE AREAS

4/10 - 별로예요

Linda 님, Seattle, Washington

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Budget hostel
Showers are dirty. I pulled a big hairball out of the drain on day 1 and on day 4 it was still in the corner of the shower. Mattresses are sitting outside on the sidewalk. My food went missing from the fridge. 2 "hot tubs" are not heated. Kitchen is closed at 9pm. Staff is very nice.
I pulled this hair ball out of the drain and 4 days later it was still in the corner of the shower
답변 제공: reno 님, 2017년 7월 25일
Thank you for your remarks, we have addressed these areas of concern and hope to see you again

8/10 - 좋아요

Inga 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hostel, good location
Two negatives; their free wi-fi was very on/off (only worked part of the time), and you had to buy your own plate/cup/silverware; nothing provided in the kitchen (thus, eating the free breakfast was tricky without making the purchase). Apart from this, everything else was good; location, cleanliness, the pool, plenty of space in the rooms, nice common areas.

2/10 - 너무 별로예요

Simo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Most horrible hostel l have seen
Many longterm inhabitants. The staff was very nice, even allowing native people to stay. Sometimes very noisy with doors banging and loud shouting. The swimmingpool was the only positive thing. Cannot recommend to international guests.

6/10 - 괜찮아요

실제 이용하신 고객

まあまあ
フリーWiFiに制限があるのがちょっと不便だった。 ヨーロッパからの人が多くて、アジア人は少なめ。ワイワイするのが好きな人には交流できていいかもしれない。

10/10 - 훌륭해요

CHIHARU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
とてもいいバッパー
CBDからは少しだけ離れてるけど歩いて行ける距離出会った。朝食はトースト、コーンレークが数種類ありfreeの割にはすごく良かった。部屋のコンセントが少ないため少し不便だった。スタッフはほとんどの人がフレンドリーであった。Wi-Fiは通じずらい。
답변 제공: General Manager 님, 2016년 10월 11일
非常感谢您的意见，并希望你的时间与我们是难忘的

6/10 - 괜찮아요

Bronwyn 님, Sydney AU

좋아요: 청결 상태, 직원 및 서비스
This hostel is a cheap, afordable option for staying in Darwin for a short term stay. Breakfast is supplied each morning.
답변 제공: reno 님, 2016년 10월 11일
Thank you Bronwyn

8/10 - 좋아요

Lynnette 님, Tauranga New zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Service
This backpacker had changed hands since we made the booking. The new owner had made many changes and our ensuite double room was no longer possible. However, the owner bent over backwards to accomodate us in another revamped double room and although we no longer got an ensuite the bathroom facilities nearby were fine. In order to make up for the change we had to make, the owher compensated us with fresh towels, some special goodies in the fridge and an extra late (in fact anytime) checkout the next day.We were very impressed with the service and help we received and would recommend this backpacker to others as a good place to stay close to Darwin city.
답변 제공: General Manager 님, 2016년 10월 11일
Thank you very much for your stay in our Hostel, we strive to ensure that our guests get a pleasant stay and a happy one to meet their requests, I was more that happy to serve you and go the extra mile to see that you were looked after.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
落ちつくバッパー
賑やかな通りからは離れてるケド他のバッパーに比べて静かで長期滞在にはおすすめ☆部屋にトイレ、シャワーもついてて便利、朝食付きでコーヒーが毎朝飲めたので良かった。目の前の公園があるのもまったりできて良い
답변 제공: General Manager 님, 2016년 10월 11일
感谢您对我们的友好话，我们总是试图改善在所有地区的未来客人，再次感谢

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 10월 11일
Thank you for your positive feedback from your stay with us

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 10월 11일
Thank you

2/10 - 너무 별로예요

Ellie 님, Darwin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible, do not stay here!
Unfortunately, this hostel was the worst that I have ever stayed in. People were drunk and unruly during daylight hours, and throughout the night. The room was not clean, and the bathroom was disgusting. I stayed on a top bunk and as I got up to get on the bed, the guard rail fell off! I paid for 3 nights, but only stayed one. It is one of the few times I've ever felt really unsafe in a hostel. There are many other reputable hostels in Darwin - don't stay here!
답변 제공: reno 님, 2016년 10월 11일
Thank you for your comments, I am sorry that your visit happened at the same timing of lots of changes including staff, I can assure you since my return from leave many of these issues were addressed, Manager

6/10 - 괜찮아요

vassilios 님, eastwood

stop gap
for the 8 hours i stayed it was sleep and coffee
답변 제공: General Manager 님, 2016년 10월 11일
Thank you for your response