총 152개 실제 이용 고객 후기를 기반으로 한 평점

3.7 (5점 만점)
78% 추천 여행객 비율
3.9 객실의 청결도
3.9 서비스 및 직원
4.0 객실의 편안함
3.7 호텔 상태
익스피디아 실제 이용 고객 후기
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2020. 1. 6. , Expedia
Bett war sehr bequem, alles sauber. Frühstück für amerikanische Verhältnisse O.K. Kaffee gab es auch ausserhalb der Frühstückszeiten gratis.
3점(5점 만점)
실제 이용 고객이 작성, 거주지: Fort Wayne

게시일: 2019. 12. 1. , Expedia
Have stayed here twice in the last year. The staff we interacted with at check was the same both time; very friendly and helpful. First time we stayed on 2nd floor, felt the stay was excellent. Most recently, stayed on the first floor, and noticed more of an odor and heavier wear and tear to the room; a family member in an adjacent room said the water has a strong taste. Breakfast in the morning is typical fare, but gets the job done.
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 11. 27. , Hotels
It was great, wish the pillows were firm.
5점(5점 만점)
실제 이용 고객이 작성, 거주지: New York, NY

게시일: 2019. 11. 9. , Expedia
Very clean, friendly staff and convenient. Nice breakfast and fitness room
호텔 매니지먼트의 의견
2019. 11. 22.에 Comfort Inn(호텔 매니지먼트)에 의해 작성
Dear Ms. Barbara, Thank you for staying with us. We really appreciate you taking the time to let other travelers know about your 5-star experience at the hotel. It brings us joy to know that you found the property to be clean, the staff to be friendly, and enjoyed the complimentary breakfast & fitness room. Feedback like yours helps keep our staff motivated to provide each guest with the best stay experience possible. We hope to have you as a guest again in the future. Thank you again for being our guest and we wish you the best on your future travels. Happy Holidays!
2점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 10. 29. , Expedia
The staff was rude. Our room had a loose toilet with no hold down nuts hilding it to the floor.
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 10. 28. , Expedia
호텔 매니지먼트의 의견
2019. 11. 22.에 Comfort Inn(호텔 매니지먼트)에 의해 작성
Dear Anonymous, Since you opted to provide anonymous feedback, we are unable to confirm your stay or see which room you occupied. Please reach out to us via the messaging option so we can obtain additional information about your stay to make improvements. We want to know what we can do to make your future stay a 5-star stay.
1점(5점 만점)
실제 이용 고객이 작성, 거주지: Huber Heights, Ohio. Brandt pike,201

게시일: 2019. 10. 24. , Expedia
The cleanliness was good. I understand that the property is a smoke free property. Upon a loved one not knowing about this lit a cigarette by which I had them put it out immediately. The next day I was charged $200 because of “evidence” of smoking in the room. I called and spoke to the manager explaining the situation HONESTLY and That we only smoked outside after I explained the nonsmoking policy by which we adhered to. The cigarette was not even half smoked, maybe a couple of puffs. The manager was rude and was basically sorry about your luck. I explained that this was a special event and the room was far beyond my budget to begin with and the additional $200 left me with pennies in my account. He could care less and was SO MONEY HUNGRY that it basically left me befuddled. I’ll never stay at another comfort inn again and will spread the word that they will go to any length to get more money from you. What a shame. I’ve always stayed at comfort inn every time I’ve traveled. But never again.
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 10. 14. , Hotels
It was a excellent stay will be back.
호텔 매니지먼트의 의견
2019. 11. 22.에 Comfort Inn(호텔 매니지먼트)에 의해 작성
Dear Mr. Edward, Thank you for being our guest and for taking the time to provide feedback about your excellent experience at our hotel. It was a pleasure having you as a guest and we hope to see you again soon! We wish you and your family the best!
2점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 23. , Expedia
Place was clean. That’s all the good. The towels were bare. And there were only 2. The shampoo and soaps were cheap. I won’t stay there or recommend it. Pay the extra 20 and get a nice place!
호텔 매니지먼트의 의견
2019. 9. 24.에 Comfort Inm(호텔 매니지먼트)에 의해 작성
It is wonderful to see that you found the hotel to be clean. If you need additional towels or are not happy with the towels in your room, then you can contact the front desk at any point during your stay to get additional towels. The RAIO brand bathroom amenities at this hotel, including soap and shampoo, are found at Comfort Inns nationwide. These items are produced exclusively for Comfort branded hotels and extensive research & sampling went into selecting these products before a decision was made to go with the RAIO brand. This decision was made at the corporate level and each hotel must use these products. It is disappointing to learn that you perceived these items as cheap. Since you submitted an anonymous review, we are unable to see your stay details. Please reach out to us via the messaging feature, so we can gather more information from you and improve future guest experience.
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2019. 9. 23. , Orbitz
All was fine Just stayed one night Would come back again