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나이츠 인 데이턴 앳 포 애비뉴 여행 후기

1.5 out of 5
나이츠 인 데이턴 앳 포 애비뉴
7575 Poe Avenue, Building B, Vandalia, OH

이용 후기

5.0
평점 10 - 훌륭해요. 446개 이용 후기 중 46개" "
평점 8 - 좋아요. 446개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 446개 이용 후기 중 89개" "
평점 4 - 별로예요. 446개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 446개 이용 후기 중 168개" "

5.0/10

청결 상태

5.8/10

직원 및 서비스

3.2/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

4/10 - 별로예요

Rachel

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스
People that don’t stay at the property are lurking in the parking lot by vehicles SKETCHY, VERY SKETCHY. Says they don’t want incense, but staff has filled the halls with such strong curry odors that can be unbearable. Had people attempt to come in our room twice, again SKETCHY. I do not recommend women, single women to stay here alone. CHEAP RATES CALL FOR CHEAP OWNERS
2024년 5월에 1박 숙박함

4/10 - 별로예요

walter

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
was noisy with construction starting at 9 am
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 5월 8일
Dear Walter,Delivering a comfortable stay is important, and it appears that your stay was impacted by an unexpected noise. We apologize for any disturbance you experienced. We encourage our guests to let our front desk team know of anything less than perfect so that we can accommodate you in a more comfortable and quiet room should occupancy allow for it. Nonetheless, we regret that your stay was not as expected, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Tiffany

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean at all but staff was very polite
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 5월 3일
Dear Tiffany,While we're happy to know that our friendly team members impressed you during your visit, we apologize for any cleanliness concerns. Our housekeeping team will be sure to look into all of your comments further and make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.

2/10 - 너무 별로예요

narelle

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
was a really filthy place with very greedy/lazy staff
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 30일
Dear Narelle,Thank you for taking the time to share your concerns with us. What you shared is not indicative of the top-notch hospitality we aim to provide our guests and for that, we apologize. Please know that our team uses feedback to help us improve the guest experience. We assure you that cleanliness is one of our top priorities, and we have full housekeeping in place to uphold our high-quality standards. Your comments will be shared with the team as we address your concerns. It is our hope that you will allow us to welcome you back and show you a more improved stay.

4/10 - 별로예요

James

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean but bathroom door was falling off the hinges and wouldn't close correctly, toilet seat was broke, bathtub drain was backed up, shower head was so worn out, it only sprayed a few streams of water, sink faucet was so corroded and loose I thought it was going to come apart. Side exit door was always unlocked so the security was lacking.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 25일
Dear James,Thank you for taking the time to leave your review. While we're glad we could provide you with a comfortable, clean room during your stay, please accept our apologies for any inconvenience you had regarding the bathroom. Rest assured, we will relay your concerns to our maintenance team to ensure necessary improvements are made promptly. Nevertheless, it was a pleasure having you join us, and we hope to welcome you back and go above and beyond your expectations in the future.

2/10 - 너무 별로예요

Chelsea

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely 0 stars for this place.. the guy at the front desk charged me extra for a friend coming which was fine then after I tapped my card and saw it withdraw from my account he told me that I needed to pay again. I told him I wasn't paying again cause It had already came out he said they wouldn't be credited. We argued a bit, I showed him the charge on my account. He proceeded to tell me he wasn't giving me my ID back and wouldn't give me the room keys. My friend stepped in and took over getting my ID and the key cards to the room but this was very unprofessional as a business. There was big blood stains all down the hallway. Room was disgustingly dirty. Beds were hard and uncomfortable. Staff was unnecessarily rude. Terrible experience.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 23일
Dear Chelsea,What you've described is far from the experience we want our guests to have. Please accept our apologies for any perceived rudeness, as well as any disappointment in our accommodations. Your feedback is gratefully received and will be discussed internally so that changes can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Wasser war gestanden und brause hat gefehlt sonst alles ok
2024년 4월에 2박 숙박함

4/10 - 별로예요

Sidney

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Problems with the keys more than once. Turned on the water in the bath and could not turn it off. Generally poorly maintained.
2024년 4월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 16일
Dear Sidney,Our team uses feedback from our valued guests to continuously improve, which is what we intend to do. While we apologize that your stay fell below your expectations, we appreciate you taking the time to share your concerns. If your travels point you back in our direction in the future, we would be most grateful for the opportunity to improve your perceptions. Kind regards.

4/10 - 별로예요

Jerry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Joshua

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is absolutely disgusting!! Beds are hard and dirty, they don’t even give you a blanket to sleep with. The whole building smells like mildew, car alarms going off all night, paper thin walls, all around a horrible experience!
답변 제공: Guest Relations 님, 2024년 4월 2일
Dear Joshua,Your comfort and satisfaction are very important to us, and we regret that your stay fell short of your expectations. We welcome all feedback from our valued guests like yourself and will use it to help us improve. Thank you for allowing us to host you, and we look forward to your future stay with us. We are confident that we can meet your expectations.

2/10 - 너무 별로예요

Bridgette

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

john

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No, Maid service was ever offered And the management was rude
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 15박 숙박함

2/10 - 너무 별로예요

Austin

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my family stayed here and we went to bed but i got woken up to getting bit and turns out they had bed bugs and my wifes neck and her shoulders are swollen from the bites and they are adult ones so dont stay there
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 12일
Dear Austin,Thank you for taking a moment to share your remarks. We are committed to ensuring a comfortable environment for every guest. Our property is routinely serviced by a professional pest management company, and your feedback has been shared with them to ensure that everything is as it should be. We have received no other complaints of this nature and would appreciate the opportunity to connect with you offline to gather more information. Our lines are open and we hope to hear from you soon.

2/10 - 너무 별로예요

angie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함

6/10 - 괜찮아요

Laura

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

WILLIAM

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely dirty. Terrible odor. We left after 30 minutes. Should be refunded. Really seemed dangerous!!!
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear William,We were truly disappointed that you decided not to stay with us this time around. Our team aims to ensure a comfortable stay for every guest who walks through our doors. Please know that we value your feedback and would be grateful for the opportunity to change your perceptions in the future. Thank you for your time, and we wish you well.

2/10 - 너무 별로예요

Kimberly

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff charged an early check in fee for extending a stay
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Kimberly,We are disappointed that our early check-in fee was not to your preference. This will be kept in mind. However, we are pleased we could accommodate you earlier, and we hope you enjoyed your overall experience. The next time you travel back this way, we hope to see you again.

8/10 - 좋아요

Khatina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its very quiet
2023년 10월에 2박 숙박함

8/10 - 좋아요

Khatina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its quiet
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Modupe

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dirty, curtains had holes in them. I got sick because of the smoke vapors. I booked a non smoking room. People smoked everywhere, I couldn’t sleep throughout my stay. You are better off paying a little more for a better experience.
2023년 10월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 21일
Dear Modupe, Thank you for taking the time to share your thoughts with us. We are disheartened that we were unable to meet all of your expectations. This is not indicative of a typical stay with us, for our team works hard to maintain the highest standards of stay for our guests. Rooms that are non-smoking and guests are not allowed to smoke. We hope that you were able to contact our team for assistance during your stay. Your feedback will be shared with our team for improvement. Please visit us in the future so we can show you a much better experience.

4/10 - 별로예요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found bed bug and alot of cockroaches
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 21일
Dear James, We're sorry to hear that you didn't have a good experience with us. While we treat our property regularly, our pest control team will be sure to look into your comments further. Please consider giving us another chance soon.

8/10 - 좋아요

Rusty

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함

4/10 - 별로예요

Nathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do Not Rent!!
This is legit the most affordable option. They will tell you to pay a cash deposit. Which isn't a legal transaction. No receipt. So you don't smoke in the non-smoking room after requesting no smoking and they have smoking rooms available. At 3am exterior doors were wide open, and they'll tell you it's a safe area. Comical. Completely operated by sham artist from overseas. Bring your bug spray! I would have taken pictures had I not had a life. Do better!
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 19일
Dear Nathan,Despite your unnecessary comments, we appreciate your feedback on your visit. Please know that we are happy to discuss our policies should you have any concerns, and the safety and security of our guests are something we keep top-of-mind. We trust you brought any concerns to our team so we could properly address them, and we hope for another chance to impress you in the future.

8/10 - 좋아요

Mihael

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tyler

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible customer service
2023년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 31일
Dear Tyler,We're sorry to hear about any perceived rudeness during your visit, as this is never our intention. We'll be sure to discuss your comments internally, as we are always looking to improve. Thank you, and we hope you will consider giving us another chance at some point in the future.

4/10 - 별로예요

Terrence

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gentleman at the window was nice but door handle on door was broken and I was not switched to another room. Doors were propped open for easy access.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 3일
Dear Terrence,While our hospitality impressed you, we apologize for any concern with your room. Our maintenance team will look into this and ensure any repairs are made. We apologize if we were unable to relocate you to another room, and know that our staff does their best to address any concerns right away. Thank you, and come back for a more enjoyable stay we know we can deliver.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
nice looking room
the room looked nice a little dirty, bathroom door wouldn't shut because the bottom part was off the hinge. the main door we had to push it really hard for it to close and lock
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Fidele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Zubeyir

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tara

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Tara

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Saw FOUR cockroaches. Moldy tub/shower. No late checkout not even 30 minutes! Rude, not accommodating whatsoever. No mini fridge, no microwave, no coffee machine. Absolutely disgusting.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 27일
Dear Tara,We're sorry to hear about any cleanliness concerns during your visit, as this is never our intention. Our housekeeping and pest control teams will be sure to look into all your comments further. Please come back and visit us again soon.

2/10 - 너무 별로예요

Kash

별로예요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Scared
I don't exactly know how to begin my day there. It started off with a room with bugs and a refrigerator TV didn't work moved to another room someone else was in there. Move to another room it smelled horrible move to another room smelled not as horrible but the covers were very dirty. Won't be back
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 18일
We appreciate you reaching out and bringing your concerns to our attention. Please know that we are so sorry our accommodations failed to meet your expectations. What you have shared is a poor reflection of the standards we adhere to, and we will share your concerns with the respective teams so immediate improvements can be made. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 - 너무 별로예요

Asish

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Smit

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When i enter in my room i found three cockroach. In washroom no body wash , only one towel for 2 adults. Price is cheaper but in terms of cleaning i want to give zero rating.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Heather

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 4일
Dear Heather,Your rating is not what we like to see, as we work hard to ensure that our guests have all they need for an enjoyable stay. Please know that our staff benefits from specific feedback so that any necessary changes can be made and your experience is not shared by future guests. We hope you will consider reaching out and sharing your concerns. Thank you, and we hope to hear from you.

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

LaLainya

반려동물 동반 여행
별로예요: 편의 시설/서비스
Charge $10 per hour for late check out even if you had late check-in. Bugs me when hotels have grab and go breakfast but only if you are up early. If you arrive late and sleep in you do not get the same amenities if you wake up early...you pay for it either way so why can't you grab a piece of fruit at noon?
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jack

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mark

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Floor was sticky. Lighting not good - light over mirror too narrow and blocked by a partition from the ceiling. General room lighting inadequate, though lights over headboard of bed were okay.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Steven

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Their security deposit varies from $20-100, and be careful if you book a smoking room, as apparently they don't have smoking rooms. You'll get an extra charge if you smoke in your room, plus lose your security deposit.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 7일
Dear Steven, Thank you for taking a moment to share your comments. It's always our goal to be transparent with our policies and prices, so we apologize that you had some concerns. Should you wish to discuss your experience or visit further, please do not hesitate to reach out to us offline, as we'd be happy to clear up any confusion.

2/10 - 너무 별로예요

Alexus

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place had black mold on our ceilings bed bugson the beds and nothing was clean.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 24일
Dear Alexus,Ensuring our valued guests are comfortable is our main property, and we regret you felt otherwise on this occasion. Please accept our sincere apologies that our accommodations fell below your expectations. Rest assured, your feedback remains essential and will be shared with the respective teams as we constantly work hard to improve and enhance our guest experience. Additionally, we sincerely regret to hear that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. Thank you for bringing this to our attention, and please consider returning and giving us another chance to change your perceptions.

2/10 - 너무 별로예요

Andre

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
HEALTH DEPARTMENT NEEDS TO INSPECT
We got out the car property was damaged a warning sign? Then we walked inside to a FUNKY BAD SMELL, dirty couch and more broken furniture!! I wanted to leave then as they tryed to add $50 to our bill for non smoking!! But my Wife still tried to stay and give them a chance but we had to see the room first, well in the room the sheet was nasty and the spread had cigarette burns in it. So we demanded a change and they did and that was the worst and the end. The lady came out with this WHITE SHEET and put it on the bed and there was a BLACK SPOT MOVING ON THE SHEET (A BED BUG) the manager tried to crush with his fingers I wouldn`t let him and told him this was a deal breaker we where out and wanted our money back. The manager (SWEPT THE BED BUG ON THE FLOOR) as if it was nothing then tried to offer us another ROOM !! SCARRY !! THIS PLACE IS A HEALTH HAZARD !! THE STAFF AND THE PROPERTY NEEDS TO BE CHECKED BY THE STATE HEALTH DEPARTMENT!!!!!! STAY HERE IF YOU WANT TO DONAT BLOOD TO THE BUG BANK!!!!!
2023년 5월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 12일
Dear Andre,The experience you've detailed is a poor reflection of the standards we adhere to, and we can't apologize enough. Although this is not typical, what you have shared is a poor reflection of the standards we adhere to, and our team will work together to address your concerns accordingly. Additionally, our pest control specialist will be made aware of your experience. Thank you, and we wish you safe travels.

2/10 - 너무 별로예요

Tessa

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I had to move rooms 3 times due to roaches on the beds used condoms on the mattress and human poop on the walls refused to get me a manager or refund my money it is the worst place i have ever stayed
2023년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 6일
Dear Tessa,We understand we should've gotten your room right the first time, and we are deeply sorry for letting you down to such an extent. Our team will use your feedback to take action, and we will seize this opportunity to ensure we're always presenting our property in the best light. Regarding a refund, you will have to contact Expedia.com since your reservation was created through them. Thank you for your time.

6/10 - 괜찮아요

Bonnie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel wasn’t dirty, just dingy due to age. The cooling system didn’t work. We could only use the fan setting. There was mold and mildew in the shower and the faucet of the sink was so loose it almost came off in our hands. There were no Kleenex in the room and it was exactly what it was advertised as. Cheap, and not just in price. We definitely won’t be using them again any time soon.
2023년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Glen

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poorly kept property. Discarded bathtubs in courtyard, grounds poorly maintained, rooms in great need of cleaning and upgrading. Will not stay here again, nor recommend.
2023년 5월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 30일
Dear Glen,Guest feedback is always welcome, though we are sorry to hear of any ways that you feel we may have missed the mark this time around. You can be confident that we will address your concerns with the proper parties to ensure that we are meeting our own high hospitality standards, and we hope that you will allow us another chance to impress you down the line.

2/10 - 너무 별로예요

Kym

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No hot water
2023년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 30일
Dear Kym,Thank you for taking a moment to share your thoughts. We are sorry to hear of any concerns that you may have faced with your shower and you can rest assured that our maintenance team will be addressing any issues as soon as possible. The next time that you are in the area, we would appreciate another chance to exceed your expectations.