2/10 - 너무 별로예요
Lisa
가족 여행
2026년 2월 19일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Upon booking the room for race weekend …I requested extra towels and also requested early check in . Arrived at the hotel was told we could not check in early. When we got to our room the room was very small not very clean and no extra towels. Called down to front desk for extra towels and they never came. We stayed for two nights so the next day after we got back from Daytona racetrack our room was not touched by house keeping not even any clean towels. Went down to the front desk and explained that housekeeping never came to tidy up and take out garbage and get fresh towels I was then told that you have to request that in advance. We were never told that upon check in. If that is their policy then they should make that is known to their guests upon check in. There was one small garbage can for the whole room which we had three people. Customer service was unacceptable. Elevator was very dirty as well. Overall cleanliness was very poor esp for the price! Will never stay again even if this is the last place available.
Lisa
2026년 2월에 2박 숙박함