“I booked an accessible room and received an email back saying I’d have an accessible room. I didn’t get one. The room we were given had a broken ceiling fan and our tv went out. We asked for an accessible room the next day and again the room they gave us was not accessible, had a broken ceiling fan and the toilet started flooding. The bed was extremely high off the ground and I couldn’t get in and off the bed without my husband lifting me and this was a hazard for me needing an accessible room....
“I booked an accessible room and received an email back saying I’d have an accessible room. I didn’t get one. The room we were given had a broken ceiling fan and our tv went out. We asked for an accessible room the next day and again the room they gave us was not accessible, had a broken ceiling fan and the toilet started flooding. The bed was extremely high off the ground and I couldn’t get in and off the bed without my husband lifting me and this was a hazard for me needing an accessible room....
donna