리셉션

이코노 로지 델 리오 여행 후기

2 out of 5
이코노 로지 델 리오
2000 Veterans Blvd, Del Rio, TX

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 48개 이용 후기 중 19개" "
평점 8 - 좋아요. 48개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 48개 이용 후기 중 8개" "
평점 4 - 별로예요. 48개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 48개 이용 후기 중 4개" "

7.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

rob

Expedia screwed Me and I’m going to leave a terrible review unless I’m reimbursed
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Xochitl

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great 👍
답변 제공: GM 님, 2024년 3월 15일
Thank you very much for your feedback. I am glad you enjoyed your stay. We appreciate you staying with us and providing your feedback.

10/10 - 훌륭해요

Sergio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Thank you for your feedback. I am glad you enjoyed your stay. we look forward to seeing you again.

4/10 - 별로예요

Artemiza

별로예요: 청결 상태
Old and dirty
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Thank you for sharing your feedback with us. We truly value your input and apologize for any inconvenience you experienced during your recent stay.At Ecolodge, we are committed to providing our guests with exceptional experiences, and we regret that we fell short of your expectations on this occasion. We understand your concerns regarding the condition of our facilities, and we want to assure you that we are actively addressing them.Please know that we are currently undergoing extensive renovations throughout the property to enhance our guests' comfort and satisfaction. These renovations include updates to our rooms, common areas, and amenities to ensure that they meet the highest standards of cleanliness, comfort, and modernity.While we recognize that your experience may not have been reflective of the level of quality we strive to provide, we hope that you will consider returning to experience the improvements firsthand. Your feedback is invaluable to us as we work to continually improve our offerings and provide memorable stays for all of our guests.Once again, we apologize for any inconvenience you experienced and thank you for your understanding and patience during this transitional period. We look forward to the opportunity to welcome you back and exceed your expectations in the future.

4/10 - 별로예요

Grace

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The first room assigned to me was filthy, smells of accumulated dirt and moisture, towels were dirty, hair was found in the bathtub and ice bucket, dest chair had a film of dust , edges throughout the room had a layer of accumulated dust, chair and carpet had major stains to which i would not even allow my dog sit on if she had gone. second room was better however it was furniture was dusty, carpet and rug has stains, walls were half way painted some parts were patched up with stucco not painted , the smell was not as bad however i had to spray everything down with lysol to cut some of the stench out
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of your expectations.Please be assured that we have taken your comments seriously and have addressed the issues you mentioned with our housekeeping and maintenance teams. We are committed to ensuring that all of our rooms are clean, well-maintained, and free of any unpleasant odors. Your feedback serves as a valuable tool for us to improve our services and facilities, and we appreciate your honesty in bringing these matters to our attention.We are glad to hear that your second room was an improvement, although we understand that it still did not meet your expectations. Rest assured, we will continue to work diligently to ensure that all of our rooms meet the high standards of cleanliness and comfort that our guests expect and deserve.Once again, we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

8/10 - 좋아요

Juan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
...
2024년 1월에 1박 숙박함

8/10 - 좋아요

VICTOR EDUARDO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Leticia

2024년 1월에 1박 숙박함

8/10 - 좋아요

Caty

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Luis López

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
We appreciate your business and look forward to serving you again. Thank you.

6/10 - 괜찮아요

Linda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Security lock on door did not work. Restroom door wouldn't close, coffee maker had mold
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. I apologize for the inconvenience you had during your stay. We have 24-hour staff to help our guests. Please notify the staff of any concerns you may have during your stay at any hotel so we can help resolve the issue and provide a comfortable and peaceful stay. Our guest rooms have deadbolts and hasp style security latch for security. We will inspect all our guest rooms to make sure everything is in order. We appreciate you staying with us and hope to see you again.Thank you

4/10 - 별로예요

Artemiza

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is old, smelly and not welcoming. We got up at 4am and there was a huge cockroach on the wall. We told the front desk and they were not surprised, just said “sorry” The “only” thing I liked was that it has 3 quern beds but will not stay there again. Not recommended
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. We apologize for the inconvenience you had during your stay. We perform scheduled pest control services throughout the year. Being an exterior corridor property is not in our favor. Every property has such issues as this area is known for such insects especially in summertime. After speaking to the professionals there is no permanent solution as these insects come out from the sink and tub drains. Pesticides available in the market on work on contact which makes it very difficult to eradicate such issues completely. We hope that you will reconsider and give us another chance. Thank you

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly!
The Gentleman that checked us in was very nice and friendly!
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you very much for your feedback. We are glad to hear that you enjoyed your stay with us. We try our best to provide the best service possible. We are happy to hear your praise about our staff members. Thank you

10/10 - 훌륭해요

Dora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. We appreciate your business and look forward to serving you again.Thank you.

10/10 - 훌륭해요

Thuy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's worth the price.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for staying with us. We are happy to hear we met your expectations. We look forward to seeing you again in the near future.Thank you

10/10 - 훌륭해요

Joshua

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for staying with us and providing your positive feedback. We look forward to seeing you again.Thank you.

2/10 - 너무 별로예요

Jorge

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tenia cucarachas en el cuarto y olia muy feo la habitación
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Gracias por tus comentarios. Pedimos disculpas por las molestias. Nuestras habitaciones son inspeccionadas diariamente. Utilizamos servicios profesionales de control de plagas para erradicar estos problemas, ya que muchas otras propiedades hacen lo mismo. Dado que estos insectos salen de los desagües de la bañera y del fregadero es muy difícil tratarlos si no los vemos.Gracias

10/10 - 훌륭해요

Esequiel

좋아요: 청결 상태
All
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

8/10 - 좋아요

Fernando

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for the $ highly reccomend.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

2/10 - 너무 별로예요

Amado

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. Since no written feedback was provided, we are unable to remedy your concerns. We appreciate your business.Thank you.

6/10 - 괜찮아요

Wout

가족 여행
좋아요: 직원 및 서비스
Ok, maar wat afgeleefd. Heeft dringend een opfrisbeurt nodig
답변 제공: GM 님, 2023년 12월 21일
We appreciate your feedback.Thank you.

6/10 - 괜찮아요

Daniela

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
You get what you pay for
You get what you paid for unfortunately. Pool was not in service and was disappointed. Hotel is definitely outdated and needs renovations. Mattresses were gross and have not been replace in a long time. If I could provide advice don’t stay here and invest in comfort somewhere else.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

MARSHA 님, HONDO

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 21일
Thank you for your feedback. We appreciate your business and look forward to seeing you again.

6/10 - 괜찮아요

Jonathan

좋아요: 객실의 편안함
Adequate, but I’ll look elsewhere next time.
The room was okay. It was a good size and clean, but clearly dated, with repair issues needed (peeling paint, broken handle on dresser, missing toilet roll holder). The advertised breakfast was minimal, with no protein options. Housekeeping service was sporadic, with no service to my room the last two days of my stay.
2023년 7월에 6박 숙박함

6/10 - 괜찮아요

Leonel

2023년 6월에 3박 숙박함

6/10 - 괜찮아요

Norma

가족 여행
별로예요: 직원 및 서비스
Outdated hotel
Hotel rooms are large but, need an upgrade very old looking. Location is good. Did not like that the pool was closed, that was main reason we chose the hotel. The free breakfast is a joke, but, oh well can’t ask fir more.
2023년 6월에 2박 숙박함

4/10 - 별로예요

CARMEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I didn't like the empty pool..
2023년 6월에 1박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/a
2023년 6월에 2박 숙박함

8/10 - 좋아요

Diana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

4/10 - 별로예요

Rodolfo

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accueil très sympathique
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Rose

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid if possible
Our room smelled like cat pee. Everything was run down and broken. I wld of left but it was graduation weekend and no other hotels were available.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unfortunately the pool was empty, unless.you just wanted a paddle, but that wasn't a problem for us. Friendly staff and the room is great.
2023년 5월에 1박 숙박함

8/10 - 좋아요

David 님, Salem

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Gracie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very nice , the room was clean and neat . Great affordable rate and and conveniently located .
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Bruce K

2023년 4월에 1박 숙박함

8/10 - 좋아요

JESUS ANTONIO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Buen lugar pero creo que lo estan descuidando mucho
2023년 4월에 1박 숙박함

8/10 - 좋아요

Laura

2023년 4월에 1박 숙박함

8/10 - 좋아요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Octavio 님, Pocatello

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un lugar muy tranquilo y limpio.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Marcelo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I booked this hotel to also enjoy the pool with my kids but nothing says the pool is temporary closed. Shower head did not work properly. Breakfast was not the best. You had to serve yourself out of a gallon jug which everyone used
2023년 3월에 1박 숙박함

8/10 - 좋아요

Arnoldo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and Quiet at a very reasonable price.
Spacy and clean rooms, could use a bigger TV but overall satisfied.
2023년 3월에 3박 숙박함

8/10 - 좋아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay for what it was
2023년 2월에 2박 숙박함
답변 제공: GM 님, 2023년 2월 28일
Thank yo so much for sharing your experience. We appreciate you staying with us and look forward to seeing your again.

6/10 - 괜찮아요

Julianne

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2022년 11월에 1박 숙박함