리셉션

엠버시 스위트 호텔 덴버 테크 센터 여행 후기

3.5 out of 5
엠버시 스위트 호텔 덴버 테크 센터
10250 E Costilla Ave, Centennial, CO

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 578개" "
평점 8 - 좋아요. 1000개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 94개" "
평점 4 - 별로예요. 1000개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 43개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Seth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 1박 숙박함
답변 제공: Brian L 님, 2024년 4월 15일
Thanks for staying with us Seth. Great to see that you enjoyed your visit!

10/10 - 훌륭해요

Lamar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have always stayed at a different embassy suite property but that one was turned into a homeless shelter. As it turns out, this one is even nicer
2024년 4월에 1박 숙박함
답변 제공: Brian L 님, 2024년 4월 9일
Lamar, thank you for your Brand loyalty and endorsement of our property. We are thrilled that you enjoyed your visit!

6/10 - 괜찮아요

Tim

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pool is small and was extremely crowded on a weekend. Probably related but room service trays lined the hallways and were not taken care of during our stay. The breakfast was.great.
2024년 4월에 1박 숙박함
답변 제공: Brian L 님, 2024년 4월 8일
Thanks Tim. Your feedback is very important to us! We apologize for the crowds and size of our pool area along with room service trays not being removed in a timely manner. Glad that you enjoyed our complimentary breakfast.

6/10 - 괜찮아요

Jon

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
We've stayed at this Hotel a handful of times. It's been a couple years since our last visit. Unfortunately its not the same hotel as it was our last visit. My wife and I were hanging out in the main area public area mid afternoon and they were just starting to clean up from breakfast (that ended at 10:00am). The floor needed vacuumed badly, they eventually got around to doing so. However, the employee vacuuming stopped vacuuming when he was about 1/2 finished. My thought was, he was going to take a break. He never came back to finish! We went out to dinner and the floors were still as they were when we left. That is just one example of the lack of attention to cleanliness (not to mention the orange peels outside our room that took 2 days to be picked up). The positive... The staff was pleasant. The breakfast was good as always.
2024년 3월에 2박 숙박함
답변 제공: Brian L 님, 2024년 4월 6일
Jon, thank you for staying with us again! Your feedback is very important to us and will be quickly addressed. Cleanliness is non-negotiable and will not be tolerated. We apologize for these areas being left in an unacceptable state. Thanks again.

10/10 - 훌륭해요

Gabor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked EVERYTHING!!!!
2024년 3월에 1박 숙박함
답변 제공: Brian L 님, 2024년 4월 2일
Gabor, we are thrilled that you enjoyed your recent visit! Thank you for choosing our property and for posting your 5 STAR review.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was perfect as always.
2024년 3월에 1박 숙박함
답변 제공: Brian L 님, 2024년 3월 29일
Thank you for the perfect 5 STAR review! We enjoyed having you as our guest again.

10/10 - 훌륭해요

Bethany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here several times. The staff is always friendly and accommodating. The hotel rooms are quiet and clean. Love the manager’s reception and the best breakfast buffet with an omelette bar. Close to shopping and things to do. Wish they had a hot tub, though. We will stay here again!!❤️
2024년 3월에 2박 숙박함
답변 제공: Brian L 님, 2024년 3월 27일
Hi Bethany, we have shared your comments with our entire team! Glad you had another wonderful stay and look forward to seeing you again.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast
2024년 3월에 2박 숙박함
답변 제공: Brian L 님, 2024년 3월 24일
Hello Nicole, thank you very much for choosing our property! We are thrilled that you enjoyed your stay and we look forward to seeing you again.

10/10 - 훌륭해요

Mireya

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was super clean! Nice location.
2024년 3월에 2박 숙박함
답변 제공: Brian L 님, 2024년 3월 21일
Hi Mireya, thank you for posting your review! We are thrilled that you enjoyed your stay with us!

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brian L 님, 2024년 3월 21일
Thanks for choosing our property Matt. Great to see that you enjoyed your visit with us!

10/10 - 훌륭해요

Amber

2024년 3월에 4박 숙박함
답변 제공: Brian L 님, 2024년 3월 20일
Thanks for staying with us Amber! We appreciate the 5 STAR review and glad you had a perfect visit.

10/10 - 훌륭해요

william 님, colby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 3월에 2박 숙박함
답변 제공: Brian L 님, 2024년 3월 19일
We are thrilled that you had a 5 out of 5 stay with us! Thanks for choosing our property!

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel, and stay here most trips to Denver. We love the hot buffet breakfast with omelets and fresh fruit. It is a short drive to downtown Denver. The hotel is super clean, quiet and offers a fun happy hour social.
2024년 3월에 1박 숙박함
답변 제공: Brian L 님, 2024년 3월 16일
Heather, thank you for choosing our hotel again and for taking the time to post your review. We are grateful for your business and pleased that you enjoyed your stay.

8/10 - 좋아요

jeffrey 님, rock springs

2024년 3월에 2박 숙박함
답변 제공: Brian L 님, 2024년 3월 31일
Thank you for staying at our property! We are glad that you enjoyed your visit and look forward to seeing you again.

10/10 - 훌륭해요

Revonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay there will stay again. Employees were friendly and breakfast was great.
2024년 2월에 5박 숙박함
답변 제공: Brian L 님, 2024년 3월 5일
Hi Revonda, thank you for posting your review! Great to see that you enjoyed our breakfast and service we provided you. We are looking forward to seeing you again.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location
2024년 2월에 1박 숙박함
답변 제공: Brian L 님, 2024년 2월 26일
James, thank you for staying with us! We are glad that you enjoyed your visit and our location.

2/10 - 너무 별로예요

Tyrell

단체 여행
I had to cancel my stay after my car was stolen in their parking lot while I was inside getting my room keys. I purchased the insurance and never set foot in my room. I was not given a refund!
2024년 2월에 1박 숙박함
답변 제공: Brian L 님, 2024년 2월 21일
We are extremely sorry to learn about this very rare incident and apologize this happened to you. We were not aware of this incident until we received your review. Sorry again.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스
The new shampoo and body wash mounted in the shower, worst ever.
2024년 2월에 2박 숙박함
답변 제공: Brian L 님, 2024년 2월 19일
Hi James, we are very sorry to hear that you don't like the shower amenities. The only change that we are making at our property is to add body wash in 2024 which is recommended by our Brand. Hopefully you will like this new addition.

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Brian L. 님, 2024년 1월 30일
Thank you for the 5 STAR rating!

8/10 - 좋아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great hotel. Unfortunately the room temperature stayed at 75 degrees even though we had our thermostat set at 60. We couldn’t sleep because we were too hot but it was too late at night to report it or do anything. Everything else, especially the breakfast was wonderful.
2024년 1월에 1박 숙박함
답변 제공: Brian L. 님, 2024년 1월 24일
Thank you Kimberly. We are pleased that you enjoyed our property and our complimentary breakfast with omelets made to order. We apologize for the AC issues in your room and can't imagine how frustrating that must have been. We have notified our maintenance team to fix the HVAC unit in the suite you stayed in. Thanks again!

8/10 - 좋아요

dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast was cold, the bed was very hard. The man you checked me and the other staff were amazing
2024년 1월에 1박 숙박함
답변 제공: Brian L. 님, 2024년 1월 15일
We apologize for these issues you experienced and appreciate you sharing so we can correct. Your review has been shared with our Chef. Nice to see the comments about the service our team provided you.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this hotel.
2024년 1월에 1박 숙박함
답변 제공: Brian L. 님, 2024년 1월 15일
We appreciate your continued loyalty to our property and Brand. Thank you for staying with us again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Embassy Suites Experience
Solid place. No objections. Clean & functional. Staff was helpful. Thanks for the manager reception drinks. Breakfast was excellent. Classic Embassy Suites, you can tell it was built in the late 1980s. Stay classy Denver.
2024년 1월에 1박 숙박함
답변 제공: Brian L. 님, 2024년 1월 15일
Thank you for your endorsement of our property. Yes, we were built as an original Embassy. Glad that you took advantage of our complimentary breakfast with omelets made to order and our evening reception.

10/10 - 훌륭해요

Reina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
me gusto todos, las personas muy amable, la chica del bar es super atenta 😉 de echos se llama Karona,es superrrrr
2023년 12월에 4박 숙박함
답변 제공: Brian L. 님, 2024년 1월 8일
Hi Reina, thank you for your feedback that we will definitely share with our team. We are glad that you had a wonderful experience with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Brian L. 님, 2024년 1월 8일
Thank you for the perfect 10 rating! We are thrilled that we exceeded your expectations.

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Brian L. 님, 2024년 1월 6일
Hi Shawn, thanks for posting your review rating. We are glad that you enjoyed your stay with us and look forward to seeing you again.

10/10 - 훌륭해요

Stantila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Brian L. 님, 2024년 1월 6일
Thank you very much for selecting our property and for posting your 5 STAR rating.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
There was a blood stain on the mattress protector. We requested a new one and it took quite a while to get one up for us. We then requested more towels and never received them.
2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 31일
There is no excuse for letting you occupy a room in that condition and apologize it took our team so long to correct. Clearly, we will be focusing on our internal processes and communications to better serve our guests.

8/10 - 좋아요

Richard

좋아요: 청결 상태
The hotel is tired
2023년 12월에 2박 숙박함
답변 제공: Brian L. 님, 2023년 12월 31일
Thank you for selecting our hotel for your South Denver Visit. Wishing you happy holidays!

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff that checked us in were very pleasant. We love your breakfast and how spacious your rooms are. One of our favorite hotels in Denver!
2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 29일
Thank you very much Lauren! We are thrilled that you liked our suites, service and breakfast. We will definitely share your comments with our team! Wishing you happy holidays!

10/10 - 훌륭해요

Gwendolyn 님, Bailey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed at this locations multiple times. Always consistently a nice stay.
2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 25일
Thank you for choosing our property again! We are grateful for your loyalty to our hotel and Brand and are glad that you had another wonderful stay.

10/10 - 훌륭해요

Brady

2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2024년 1월 15일
Brady, thank you for your 5 STAR rating.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Brian L. 님, 2023년 12월 27일
Thank you for the perfect 10 review rating! Wishing you happy holidays!

10/10 - 훌륭해요

Amy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean room/bathroom. Friendly staff. happy hour was fun and the restaurant/bar was good. Breakfast was really awesome. Pool fun but could use a cleaning and a bummer there's no hot tub
2023년 12월에 2박 숙박함
답변 제공: Brian L 님, 2023년 12월 21일
Hi Amy, thanks for your feedback and of course for staying with us! We are pleased to read that you enjoyed the service we provided along with our breakfast. Wishing you happy holidays!

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was clean and well kept
2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 20일
Thank you for the 5 STAR review and for choosing our property. We are thrilled that you enjoyed your stay. Happy Holidays!

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Made everything smooth and easy, especially since I had a late flight in. Good breakfast in the morning before I ventured out for my hikes. Lots of kids, but overall I had a great experience.
2023년 12월에 2박 숙박함
답변 제공: Brian L. 님, 2023년 12월 20일
Thank you Victor. We enjoyed having you as our guest and wish you Happy Holidays!

10/10 - 훌륭해요

Cheri

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Love Embassy Suites!
Excellent front desk support! Great dinner & breakfast! Comfortable room! A favorite place to stay!
2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 19일
Hi Cheri, we are thrilled that you enjoyed your visit with us! Thank you for sharing your review and for selecting our property. Wishing you Happy Holidays!

10/10 - 훌륭해요

Mouhnir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2023년 10월에 2박 숙박함
답변 제공: Brian L. 님, 2023년 12월 13일
Thank you for your 5 STAR rating! We are thrilled that you enjoyed your stay with us!

4/10 - 별로예요

Elias

2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 31일
Hello Elias, we apologize for falling short of your expectations. We hope that you will still book with us in the future.

10/10 - 훌륭해요

Vamsidhar

2023년 12월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 12일
Thank you for staying with us and for posting your perfect 10 review rating. Wishing you happy holidays!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've always enjoyed staying here. I feel comfortable and enjoy the breakfast
2023년 12월에 3박 숙박함
답변 제공: Brian L. 님, 2023년 12월 11일
Thank you for your loyalty and for taking the time to post your review. We look forward to serving you again. Happy Holidays!

10/10 - 훌륭해요

Jose

2023년 11월에 5박 숙박함
답변 제공: Brian L. 님, 2023년 12월 5일
Jose, thank you for choosing our property and for posting your perfect 10 rating!

2/10 - 너무 별로예요

Elizabeth

가족 여행
별로예요: 직원 및 서비스
Staff was not welcoming or helpful. From check in to breakfast the next day, nothing went right. There was only one out of three elevators working for 9 floors of guests. Waiter at the restaurant for dinner was less than helpful and rude. Went to breakfast at 9am and it closed at 10am. No fresh food and didn’t refill any of the breakfast options. You had to wait in a 20 min line to get an omelette, every other food option was gone. Worst Embassy Suites we have ever stayed at.
2023년 11월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 11월 28일
We apologize for falling short of your expectations. This is definitely not what you would expect at an Embassy Suites and know we can provide a much better guest experience. We have shared your comments with each department manager to make the necessary improvements.

10/10 - 훌륭해요

Jose

2023년 11월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 12월 13일
Thanks Jose! We are grateful that you selected our property. Wishing you happy holidays!

10/10 - 훌륭해요

Julio c

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was there for 4 nights,breakfast was great every morning great service,Front desk Great service as well.
2023년 11월에 4박 숙박함
답변 제공: Brian L. 님, 2023년 11월 20일
Thank you Julio. We enjoyed having you as our guest and are thrilled that we exceeded your expectations!

10/10 - 훌륭해요

Ronda

2023년 11월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 11월 20일
Thank you for choosing our property and for posting your 5 STAR rating.

10/10 - 훌륭해요

Jamie M

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, clean rooms. The employees are very nice and helpful. Our waitress at the restaurant was hands down one of the best we have ever had. She was amazing! Our food was also very good! The room was very clean and stocked with everything we needed. We were asked if we wanted to upgrade our room to a king for $20. The upgrade gave us snacks & drinks in the room. It was worth the extra $20!
2023년 11월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 11월 13일
Thank you for posting your feedback! We are glad that you enjoyed our premium suites that include the daily snacks and the service we provided you. Thanks again!

8/10 - 좋아요

Deb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite expensive ($190 for solo traveler on a Friday, November 2023). However, the suite provided a quiet sleep and the buffet breakfast with omelette bar was good. Probably wouldn’t stay again due to expense but, if you don’t mind that, it is an adequate choice.
2023년 11월에 1박 숙박함
답변 제공: Brian L 님, 2023년 11월 5일
Thank you for posting your review! We are glad that you enjoyed our suites and complimentary breakfast with omelets made to order.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
Refused to offer any breakfast ten minutes early
2023년 10월에 1박 숙박함
답변 제공: Brian L. 님, 2023년 10월 23일
We apologize for not being able to honor your request to be served earlier than our posted breakfast time. We do our best to honor these requests and our team works hard to get breakfast ready a little early when possible. We are sorry this negatively impacted your experience.

6/10 - 괜찮아요

Jeffrey

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Brian L 님, 2023년 10월 31일
Thank you for selecting our hotel and for posting your STAR rating. We look forward to having you as our guest again.