레스토랑

하얏트 플레이스 덴버 테크 센터 여행 후기

3 out of 5
하얏트 플레이스 덴버 테크 센터
8300 E Crescent Pkwy, Greenwood Village, CO

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 523개" "
평점 8 - 좋아요. 1003개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 133개" "
평점 4 - 별로예요. 1003개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 58개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Martina

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 4월 18일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Elizabeth WallisFront Office SupervisorHyatt Place DTC

10/10 - 훌륭해요

Nikolas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy, fast,friendly and convenient
2024년 4월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 4월 10일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Elizabeth WallisFront Office SupervisorHyatt Place DTC

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had the double suite, two queen beds and a sofa. I especially liked that it had two sinks outside the toilet/shower area...onr for the coffee setup and one with a mirror. With two women trying to get ready in the morning it made it very convenient. The rooms were very spacious and there were good outlets for charging electronics. I also like the 3/4 length mirror by the door, another help for getting ready in the morning.
2024년 3월에 4박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 29일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 - 괜찮아요

Annette

연인과의 여행, 출장 여행
We were caught off guard by the $10/night parking fee. It’s not even a secure parking area. Also, on Saturday the breakfast was not available by 7- not even by 7:30, so I went to my conference presentation without.Finally, there was a soccer team staying there and they were running up and down the hall until @9:15 pm.
2024년 3월에 4박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 27일
I hope this email finds you well. I am writing to extend my apology in regard to the dissatisfaction you experienced during your previous stay. It is our goal to provide you with a stay that is as seamless and enjoyable as possible, and it is a great disappointment to hear that we fell short of that goal during your visit. I understand your frustrations with the parking, breakfast and the in-house group you experienced issues with. I hope you understand this is not Hyatt standard and it was never our intention to cause any inconvenience at all during your time with us. Thank you for taking the time to provide your feedback, as we are always striving to make your future stay most accommodating. If I can be of any further assistance, please feel free to reach out to me at any point that is best for you. Have a wonderful rest of the day!

2/10 - 너무 별로예요

Joana

Perdí mi dinero no me dejaron rentarme en la habitación
2024년 3월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 29일
Dear Joana,We thank you for joining us and for sharing your review. The details provided have caused great alarm; I invite you to contact me directly at Elizabeth.wallis@hyatt.com, so that we may work to investigate and rectify the matter as soon as possible.We do hope that you’ll be in touch as I would like nothing more than to speak with you to learn more about the comments shared and to offer my apologies for any disappointments.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DTC Hyatt Place remains our go-to when visiting our son in the DTC. It is close to everything. Price is reasonable. Parking is on site, but does have a $10 / day fee. Rooms & beds are comfy. The bathroom is updated but very small. Workout room is functional and clean. Breakfast is great.
2024년 3월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 - 좋아요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was great. We slept comfortably and the breakfast options were ok. I was surprised that breakfast didn't have more to choose from being that the hotel wasn't a cheap stay, and that there is no hot tub. I didn't think a parking fee was necessary either but seems to be trending with all the hotels nowadays..
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
I would like to thank you for taking the time to provide feedback from your recent stay with us, I assure you each portion of your survey is taken into consideration to improve the quality of our service. Although it seems there were areas of your stay that went well, I am disappointed to learn we fell short of your expectations with the breakfast, pool and parking options.I hope this does not prevent you from staying with us in the future. If your travels bring you back to Denver, we would love to welcome you back and provide you with the service that you deserve. If I can be of any further assistance or if you would like to further discuss the details of your stay, please do not hesitate to contact me.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable
2024년 3월에 2박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were 5 of us (3 of them kiddos), and we stayed for an entire week. Housekeeping was extremely accomodating when we needed extra/clean towels and our trash taken out when we accumulated quite a bit. The entire staff was incredibly pleasant, friendly, helpful, and attentive to anything we needed. Breakfast was great, so many options for different tastes. What i did find interesting and fantastic, was the ability to tip housekeeping and/or staff by scanning a QR code. This was great because we didn't have cash, so this was a great way to show our appreciation. Will be staying here again when we come back!
2024년 3월에 6박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 3월에 4박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Jacqueline

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No, where to park if you don’t pay additional fee for parking space
2024년 3월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
I would like to thank you for taking the time to provide feedback from your recent stay with us, I assure you each portion of your survey is taken into consideration to improve the quality of our service. Although it seems there were areas of your stay that went well, I am disappointed to learn we fell short of your expectations with parking.I hope this does not prevent you from staying with us in the future. If your travels bring you back to Denver, we would love to welcome you back and provide you with the service that you deserve. If I can be of any further assistance or if you would like to further discuss the details of your stay, please do not hesitate to contact me.

10/10 - 훌륭해요

Mabel

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and spacious room
2024년 3월에 2박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Chelsea Ryan

Awesome hotel
2024년 3월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location! Clean and easy parking.
2024년 3월에 2박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 - 좋아요

KUO

2024년 2월에 8박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 27일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Elizabeth WallisFront Office SupervisorHyatt Place DTC

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your review.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 - 좋아요

peggy

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Douglas 님, Spring Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is really nice. The only downside is the $10 / day parking to park in the back of the hotel.
2024년 2월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Aleja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The coach in the rooms
2024년 2월에 4박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 2월 20일
Thank you for your feedback! We are glad to hear you enjoyed your stay with us.

10/10 - 훌륭해요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 2월 20일
Thank you for your feedback! We are glad you enjoyed your stay with us.

8/10 - 좋아요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good simple place to stay with warm staff and clean towels.
2024년 2월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 2월 20일
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Dax

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 2월 11일
Thank you for your feedback, we are glad you enjoyed your stay with us!

6/10 - 괜찮아요

Randal

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Property was good overall we stay for 5 days we enjoy it, my only complaints has to be breakfast didn't have many options since it was the same almost everyday but not bad for what it is. Now the room was clean but the beds where definitely not change from the previous client, I found hair and dirt inside the bed when I pull the blankets back it was gross honestly also the pool is not heated. And it was crazy cold outside. I ask for xtra blankets to change my bed and they had holes in it. So overall good stay
2024년 2월에 5박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 2월 11일
Thank you for your feedback, I can assure you that we will be addressing your concerns. We hope you give us a chance to serve you again.

10/10 - 훌륭해요

Bethany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean, very quiet, and the breakfast was great and staff were extremely nice.
2024년 2월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 2월 5일
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 - 훌륭해요

Melva

2024년 2월에 1박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind review.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hyatt Place is our go-to hotel when visiting our son in the DTC. It is close, easy access and affordable. The hotel has recently been updated including the rooms and the bathrooms. There is a small fitness room which has working machines and towels, wipes etc. The daily breakfast has good food that gets you on your way. The parking is right behind the building, but there is a $7/day fee. This is similar to the other hotels in the area.
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 2월 4일
Thank you for your feedback! We are glad you enjoyed your stay with us and hope to see you again soon!

8/10 - 좋아요

Nancy

2024년 1월에 3박 숙박함
답변 제공: Elizabeth Wallis 님, 2024년 3월 24일
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind review.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 - 훌륭해요

Demetrio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome !!!
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 28일
Thank you for your feedback, we are glad you enjoyed your stay with us!

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service, very big and comfortable room, good breakfast choices in the free buffet. Area around the hotel is clean and safe. It’s conveniently located. Would definitely recommend this hotel!
2024년 1월에 2박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 22일
Thank you for your feedback! We are glad you enjoyed your stay with us!

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 22일
Thank you for your feedback! We are glad you enjoyed your stay with us!

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not on a busy street, so it was very quiet..
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 22일
Thank you for your feedback! We are glad you enjoyed your stay with us!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 21일
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Moises 님, Scottsbluff

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, excellent service, quiet. Only thing I didn’t like was having to pay for parking.
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 15일
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Updated large rooms. Good quality free breakfast soap & shampoo dispensers in shower large work desk with power outlets
2024년 1월에 2박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 15일
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

6/10 - 괜찮아요

deanna

2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 15일
Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

TANIKA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 10일
Thank you for your feedback! We are happy you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Kahlailah

2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 10일
Thank you for your feedback! We are happy you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Louella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well I did not know there would be a high pet fee. It was not in my budget. But other than that, the rooms were very nice and the place was well lit and in a safe area. Thank you.
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 8일
Thank you for your feedback! We are glad you enjoyed your stay with us, and we hope to see you again soon!

10/10 - 훌륭해요

Demetrio

가족 여행
Everything was awesome !!
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 8일
Thank you for your feedback! We are glad you enjoyed your stay with us, and we hope to see you again soon!

10/10 - 훌륭해요

Seriah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in staff was awesome and very helpful. Our stay was very pleasant; we stayed the night on New Year’s Eve, it was very quiet. The breakfast buffet was very delicious. Would definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 8일
Thank you for your feedback! We are glad you enjoyed your stay with us, and we hope to see you again soon!

6/10 - 괜찮아요

dagoberto

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 10일
Thank you for your feedback.

4/10 - 별로예요

Holly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were orange peels in the pull out bed that my kids sleep in.. gross, plus they didn't have any pillows for that bed.
2023년 12월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 3일
Dear Holly,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 7일
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 - 훌륭해요

Tracy

2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 7일
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Very spacious room for my family of 4. Convenient location for the activities we had planned.
2023년 12월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 3일
Thank you for your feedback! We are glad you enjoyed your stay.

6/10 - 괜찮아요

Marc

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Just dog friendly...
To begin with, the hotel was listed as pet-friendly. Upon check-in, we were told we could not have a cat which meant we had to leave him with family. I know that had I called to clarify, the problem could have been avoided, but I also think more clarity in the reservation process would be helpful. With that said, as we were waiting for the elevator, we were growled at by a very intimidating dog. Is there a vetting process for dogs? Upon check-out, the key was deactivated 40 minutes prior to the check-out time (which we clarified the evening before). We had not indicated that we were checking out and one of us had to remain in the room to let the other in while we were loading up to leave. This was inconvenient. I will say that we needed to add a night to our reservation and the person at the front desk was extremely helpful and accommodating. We definitely appreciated that.
2023년 12월에 3박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 7일
Thank you for your feedback regarding your recent stay at our hotel. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. I apologize that your experience with us was overall, unpleasant. We hold ourselves to a fairly high standard and I'm disappointed to hear that our pet policy was not communicated effectively.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me/us directly.Christopher BarbeeGuest Service Supervisor

10/10 - 훌륭해요

April

2023년 12월에 2박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 3일
Thank you for your feedback! We are glad you enjoyed your stay.

6/10 - 괜찮아요

Tatia

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Large room with bad bathroom
The rooms were very large and nice. The bathroom was small and outdated. You could not open the door without hitting the tub. The tile was vile with mold on it.
2023년 12월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 3일
Dear Tatia,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 3일
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 - 훌륭해요

Juliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay and will definitely come back!
2023년 12월에 1박 숙박함
답변 제공: Hyatt Place DTC 님, 2024년 1월 3일
Thank you for your feedback! We are glad you enjoyed your stay.