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Shangri-La Resort, Shangri-La

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Luxury
4.5 star property
8.6

Excellent

Serene retreat in Shangri-La

Surrounded by Tibetan highlands, this Art Deco resort offers a luxurious sanctuary near Ganden Sumtseling Monastery. Attentive staff provide exceptional personalized service. After exploring Dukezong Ancient Town, guests unwind in the indoor pool before dining at the garden-view restaurant.

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩360,511
₩420,355 total
includes taxes & fees
May 22 - May 23
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About this property

Shangri-La Resort, Shangri-La

  • Luxury hotel near Dukezong Ancient Town
  • Located close to Ganden Sumtseling Monastery, Shangri-La Resort, Shangri-La provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, 旅者酒廊, features garden views and light fare. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with a lifeguard on site
    • Free self parking
    • Buffet breakfast (surcharge), free train station pick-up, and free bicycle rentals
    • An electric car charging station, express check-out, and smoke-free premises
  • Room features
  • All 228 individually furnished rooms feature comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and pillow menus.
  • More conveniences in all rooms include:
    • Recycling and eco-friendly cleaning products
    • Rainfall showers, designer toiletries, and separate tubs/showers
    • 45-inch LCD TVs with cable channels
    • Separate sitting areas, free infant beds, and electric kettles

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Exterior
Hotel Indigo Diqing Moonlight City by IHG
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 12 reviews
The price is ₩277,185
₩323,198 total
includes taxes & fees
Jun 6 - Jun 7
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Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are available for CNY 350.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 for adults and CNY 69 for children
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 6 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Shangri-La Resort, Shangri-La have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Resort, Shangri-La?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Resort, Shangri-La on May 22, 2026 start from ₩360,511, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Resort, Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Resort, Shangri-La?

Check-in start time: 12:30 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Shangri-La Resort, Shangri-La?

Check-out is at noon.

Does Shangri-La Resort, Shangri-La provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Shangri-La Resort, Shangri-La located?

Located in the heart of Deqin, this luxury hotel is within 1 mi (2 km) of Ganden Sumtseling Monastery and Dukezong Ancient Town.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

Reviews

Verified

10/10 Excellent

Ai Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La Hotel in Shangri-La

This is a very premium Shangri-La experience in Shangri-La. Love the stay of this hotel. This hotel is also located at a strategic location.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, room comfort

Very pleasant stay because of the hotel staff

The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Guo

Liked: Staff & service, amenities, property conditions & facilities
A great place to stay in Banna
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, beautifully decoration in lobby and common areas. Rooms on the small side do Chinese standards, but good enough. Furniture for me was reaching its life limit for me, but comfortable indeed. Short on facilities (just one restaurant) and if you want to have a drink at the bar, the challenge is to find a waiter as they are the same attending the restaurant and they need to run for one end to the other. Waiters however, really nice and helpful
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort

Not a 5 Star Hotel

I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Long Thiam

Liked: Cleanliness
Overall condition is good, but, not a up to date hotel, opened since 2015, but facility is considered old. Need some effort to bring up the facility. Bath tub also not working.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities
Hotel bem localizado confortável com vista e bom serviço
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sungtae

Liked: Cleanliness, staff & service, amenities
시설 좋고 깨끗했습니다. 샹그릴라에서 편하게 묵었습니다. 수영장 gym도 좋았어요
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到香格里拉当然一定要入住香格里拉大酒店啦！！ 果然五星级的酒店服务超棒，当初自己在订房的时候疏忽订到了吸烟房，当下打电话与酒店联系的时候麻烦他们帮我备注有更改成非吸烟房，结果入住当天才知道当天满房，所以帮我们升等到亲子的非吸烟房，而且房间还特地放了一个帐篷，小孩开心极了，晚上挑战自己一个人入睡成功，爸爸妈妈也难得一觉好眠。谢谢酒店的贴心
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

除了餐廳，都很好

來到香格里拉怎能不住一下香格里拉😂 總體來說，服務很好，特意安排了送機。 一進門就聞到了熟悉的味道，reception跟客房還是喜歡的感覺。可惜的是，本來想在去機場前在餐廳隨便吃點東西。結果點餐後幾乎一個小時中廚都還沒出餐，追問之下告知還要再等差不多一個小時。一怒之下，在酒店隔壁的蒼蠅小館28塊解決問題。
花200+要等兩個小時，花28僅僅15分鐘
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally good

In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services and good location
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地處獨克宗古城步行15分鐘內，藏式設計，雖然已經落成挺久了，維護得還是可以的。規模算是香格里拉市內最好的酒店了。房間大小適中，配免費飲用水，還有加濕器。不過隔音有待提高。早餐現在已經恢復自助式。性價比不錯！
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境和设施都不错
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent food options and wonderful staff.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay

Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest. The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room

Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Bo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间破旧，不干净。 酒店中餐厅根本不配香格里拉酒店的大名，酒店里能吃饭的餐厅可以说没有。总而言之，不能以别的香格里拉酒店的形象来想象香格里拉的香格里拉酒店。 我的建议是，住过香格里拉酒店的最好不要入住香格里拉的香格里拉酒店，以免失望。
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Pui Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分滿意

在香格里拉住香格里拉酒店感覺特別親切。除了餐飲有點失望其他都很滿意，以為有香宮中餐可以滿足我們但只有個有點失望的自助餐。遺忘了充電寶在酒店，他們安排寄回。值得一贊。
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is so comfortable to stay there and the breakfast is very delicious.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, as to be expected of a Shang. Comfortable room, knowledgeable and friendly staff, and great breakfast spread. Nothing to complain about. You pay for what you get, no unpleasant surprise and this is certainly well within our expectation. We wandered around the hotel vicinity, within 5 mins walk, discovered a local market around the corner that is truly fascinating, If you have 1 hour to spare, worth exploring!
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Chiao Chiao

Shangri-la lived up to its name.

We had a really wonderful stay. The hotel is mmaculately clean and beautiful. The staff were really helpful and efficient.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained hotel in a good location

Good location and short walk to the old town. Room was clean and well maintained. It was also a nice touch that the room came with a humidifier as the air was rather dry in Shangri-La. Service was good except during breakfast when we had to try a few times to get the staff attention as they were all busy clearing tables (possibly rushing for lunch prep since we were down for breakfast later).
Stayed 1 night in Jun 2018